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Chalet Luna

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Apartment, Balcony | Terrace/patio
Apartment, Balcony | Mountain view
Apartment, Balcony
Apartment, Balcony
Apartment, Balcony

Reviews

9.8 out of 10
Exceptional

Entire apartment

Sleeps 365 sq m

Popular amenities

  • Room service
  • Outdoor space
  • Free WiFi
  • Mountain view

Explore the area

Map
Riedweg 97, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt–Sunnegga Funicular
    ‪5 min walk‬
  • Zermatt - Furi
    ‪5 min walk‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Apartment, Balcony

Apartment, Balcony | Terrace/patio

Apartment, Balcony

  • 65 sq m
  • Sleeps 3

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Chalet Luna

Apartment in Zermatt, steps from Zermatt-Matterhorn Ski Paradise
Along with a garden, this smoke-free apartment building has free WiFi in public areas and multilingual staff assistance. The apartment provides a sitting area and a refrigerator, plus free WiFi and a flat-screen TV with a DVD player. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include a stovetop and room service. Housekeeping is not available.
This apartment offers 2 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Zermatt apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at this apartment building, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free WiFi in public areas. This comfortable apartment building has 2 apartments. The apartment offers free WiFi and a flat-screen TV.
  • The apartment offers a sitting area, a flat-screen TV, and a DVD player
  • Free WiFi
  • Amenities include a multilingual staff and a terrace
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular
As a guest of this apartment, you'll find a terrace, multilingual staff, and ski storage. Public spaces have free WiFi.

This 3.5-star Zermatt apartment is smoke free.

Room service is available.

Languages

English, French, German, Spanish

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Downhill skiing and snowboarding nearby
  • Ski storage
  • Ski shuttle nearby

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Family friendly

  • Free cot/infant bed
  • High chair
  • Travel cot

Food and drink

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle
  • Toaster

Dining

  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: CHF 100 per stay

Bathrooms

  • Private bathroom
  • Bath or shower
  • Toilet paper
  • Free toiletries
  • Shampoo
  • Towels provided
  • Soap
  • Hairdryer
  • Bathrobes

Living spaces

  • Sitting area

Entertainment

  • Flat-screen TV
  • DVD player

Outdoor areas

  • Terrace
  • Garden

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Soundproofing
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Multilingual staff
  • Local maps
  • No housekeeping

Location highlights

  • Near a train station
  • In the mountains

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and key retrieval information prior to arrival; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Guests will receive an email from the property with reservation deposit payment information within 24 hours after booking.

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Rollaway bed fee: CHF 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email with check-in information and key retrieval information prior to arrival. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Chalet Luna Apartment Zermatt
Chalet Luna Apartment
Chalet Luna Zermatt
Chalet Luna Zermatt
Chalet Luna Apartment
Chalet Luna Apartment Zermatt

Chalet Luna Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 7 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.4/10

Cleanliness

10/10

Staff & service

7.0/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, room comfort
We had a great stay at the Luna chalet. The distance up the hill was a little bit of a hike from the the city center but the view from the terrace was amazing and worth the little bit of an inconvenience of the location. we called for a taxi most of the time and that was easy to contact them. Plan on about 30 franks for the taxi fares. The apartment was very clean and had all of the accessories that we needed. We made our own breakfast a couple of mornings and all of the utensils were available. Bathroom and shower were great. all in all it was an excellent stay and I would stay there again.
Sunrise from the deck of the apartment.
Stayed 3 nights in Oct 2023

10/10 Excellent

Wen-Hsin

Liked: Cleanliness, amenities, property conditions & facilities
Long walk from train station but the view made up for it. Would love to stay again on our next trip.
Stayed 3 nights in Jun 2023

8/10 Good

David

Liked: Room comfort
Best Matterhorn View. Long uphill walk!
Fabulous view of the Matterhorn and Zermatt. Very comfortable quiet unit with large terrace, well stocked kitchen and large TV with good selection of channels. There were a few issues. The bathtub had hair and was filthy and needed to be scrubbed. The journey from the train station is all uphill so anyone with medical issues could have major problems. Taxis are very expensive (30-35 CHF) one way for a relative short distance. There is an elevator that takes you to town partway down the hill but wasn’t mentioned by the Property Management Company or Hotels.com. We discovered this on our own and even when we contacted the Company, they gave us no assistance. We suggest that the Management Company make a deal with the Cervo Resort to supply the code for after hour access to the elevator. We did and it worked out quite well and helped with my medical condition. We also suggest that Hotels.com add a note about walk ability for those with medical conditions. Other than Chalet accessibility, ridiculous taxi prices and the dirty tub, this is a fabulous unit. You can’t beat the views of the Matterhorn anywhere in Zermatt.
Stayed 4 nights in Sep 2022

10/10 Excellent

DA YANG

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Hunghao

Stayed 3 nights in Aug 2024

10/10 Excellent

Érik

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Wir genossen ein super Wochenende zu zweit im Chalet Luna. Das Chalet ist mit mehr als dem wichtigsten ausgestattet und es hat uns an nichts gefehlt. Die Einrichtung ist auch sehr modern und einladend. Der Ausblick auf das Matterhorn sowie das Dorf ist einzigartig.
Stayed 2 nights in Nov 2020

10/10 Excellent

KOK KIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
完美的飯店，每樣設施都很好
去了很多次歐洲，這間民宿是目前為止，我住過最好的民宿。太優秀了。 房間所有東西都很整潔，而且物品齊全，需要的東西都有。佈置令人感覺有家的感受。 由於地理位置高，坐在陽台就可以欣賞馬特洪峰。 飯佔離火車站有些距離，但可以經由登山䌫車旁邊，小路的電梯前往，再走5分鐘就到。 這間飯店太好了，價格合理。有機會要再住
Stayed 3 nights in Jun 2017