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4.5 out of 5

"Very friendly; I asked them to put a small welcome present into the room of my friends and they did it without extra costs. Totally recommendable! " More

By a verified traveller on Sun 25 Aug 2019

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Matterhorn View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Sky & Stars Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Cozy Art (standard room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Cube Loft

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Cube Loft

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Backstage Boutique Hotel. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Features include free breakfast and free WiFi in public areas, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.

  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Steps from Zermatt-Matterhorn Ski Paradise and 4 minutes on foot from Zermatt Visitor Center
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Backstage Boutique Hotel ratings based on 28 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Backstage Boutique Hotel

Everyone (18) Couples (5) Family (4)
5 out of 5
Very friendly; I asked them to put a small welcome present into the room of my friends and they did it without extra costs. Totally recommendable!

Posted by on 25 Aug 2019

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5 out of 5
Sehr nettes und aufmerksames Personal

Posted by on 15 Oct 2023

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5 out of 5
Le style, la déco : j'adore Le personnel, l'accueil : j'adore Un endroit calme, à proximite de tout

Posted by on 16 Mar 2023

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4 out of 5
Gut, cooles design

Posted by on 22 Apr 2022

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5 out of 5
1 A Waren in der Suite, hatte jedoch kein Telefon im Zimmer für Zimmerservice und Auskunft. Über unser Natel konnten wir unser Anliegen doch noch die Reception erreichen. Toller Spa, Frühstück viele Früchte. Einrichtung sehr schön. Kino super, Bar mit Livemusik war top. War bereits zum 2. Mal vor Ort. Jedes Zimmer genial.

Posted by on 15 Nov 2021

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5 out of 5
Herzliche Betreuung durch das Team, wunderschönes Zimmer, super Lage in Zermatt, feines zMorgebuffet

Posted by on 13 Nov 2021

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4 out of 5

Posted by on 23 Apr 2021

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4 out of 5

Posted by on 19 Apr 2021

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5 out of 5
Hôtel très atypique, magnifique design. Le spa était super agréable et le repas excellent.

Posted by on 21 Feb 2021

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Comment from Hotel Management

23 Feb 2021 by Backstage Team

Bonjour Merci beaucoup pour votre visite. Nous sommes très heureux de vos réactions positives et nous nous réjouissons de vous accueillir à nouveau bientôt. Salutations alpines Meilleures salutations, le Backstage Team

5 out of 5
Wunderschönes Zimmer, freundliches Personal war ein sehr schöner und unvergesslicher Aufenhalt im Hotel!!

Posted by , from Solothurn on 27 Oct 2020

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About the Backstage Boutique Hotel

Location Hofmattstrasse 4, Zermatt, VS 3920

Property Features

During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage, ski equipment rentals and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar. There are 2 restaurants on site, along with a coffee shop/cafΘ. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an outdoor pool and a sauna. This 4-star Zermatt hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2011
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Library
  • Terrace
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)

Room Amenities

Backstage Boutique Hotel offers 34 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down duvets. 48-inch flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Espresso maker
  • Electric kettle
  • Down blanket
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM.

Backstage Boutique Hotel has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Downhill skiing on site
  • Cross-country skiing nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

  • Sauna in spa
  • Hot tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 10:30 PM. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

The front desk at this property is open daily from 7:30 AM - 10:30 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Children stay free - maximum age 6
  • Front desk opens daily at 7:30 AM
  • Social distancing measures are in place
  • Front desk closes daily at 10:30 PM
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Backstage Boutique Hotel
  • Backstage Boutique Hotel Zermatt
  • Backstage Boutique Zermatt
  • Backstage Boutique
  • Backstage Boutique Hotel Hotel
  • Backstage Boutique Hotel Zermatt
  • Backstage Boutique Hotel Hotel Zermatt

You should know

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Backstage Boutique Hotel is listed in the 2012 Condé Nast Traveller Hot List.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.