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Grand Hotel Zell Am See

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Zell Am See

Junior Suite, Balcony, Lake View (Open Gallery) | Terrace/patio
Front of property – evening/night
Casino
Restaurant
Deluxe Room, Balcony, Lake View

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pool
    Pool
  • Parking available
    Parking available

Explore the area

Map
Esplanade 4-6, Zell am See, Salzburg, 5700
  • Lake Zell
    1 min walk
  • Zeller See Beach
    4 min walk
  • Zell am See Leisure Centre
    6 min walk

Room options

View all photos for Family Room, Balcony, Lake View

Family Room, Balcony, Lake View

Family Room, Balcony, Lake View

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Family Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room, Lake View

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, Balcony, Lake View (Open Gallery)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony, Lake View (Open Gallery)

  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 2 Bedrooms, Sauna, Lake View

Grand Suite, 2 Bedrooms, Sauna, Lake View | Living area

Grand Suite, 2 Bedrooms, Sauna, Lake View

  • 60 sq m
  • Lake view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Comfort Double Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room

Room amenity

Comfort Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Grand Double Room

  • 21 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, Balcony, Lake View

Deluxe Room, Balcony, Lake View

Deluxe Room, Balcony, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Lake View (Open Gallery)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Lake View (Open Gallery)

  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room (Air Condition)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room (Air Condition)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Balcony, Lake View

Superior Double Room, Balcony, Lake View | Balcony view

Superior Double Room, Balcony, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room, Balcony, Partial Lake View (Air Condition)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room, Balcony, Partial Lake View (Air Condition)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Balcony, Partial Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room, Balcony, Partial Lake View

  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Sauna, Lake View

Deluxe Double Room, Sauna, Lake View

Deluxe Double Room, Sauna, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Balcony
The Gast House Zell am See
Pool
Spa
Free WiFi
Gym
4.7 out of 5, Exceptional, (54)
The price is €172
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Gast House Zell am See

About this property

Grand Hotel Zell Am See

Hotel with private beach, full-service spa
Catch some rays on Grand Hotel Zell Am See's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Grand Hotel Zell Am See offers 131 accommodations with minibars and safes. Each accommodation is individually decorated. A pillow menu is available. Televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

GrandSpa has 6 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
Our customers tell us they can't get enough of the helpful staff at Grand Hotel Zell Am See. During your stay, you're just a quick walk from Lake Zell. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, manicures and pedicures, or massages at GrandSpa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a gym, and a steam room
  • Steps from Lake Zell and 4 minutes by foot from Zeller See Beach
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Hotel Zell Am See like a complimentary children's club and an indoor pool.

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. This beach hotel also offers a children's pool, a steam room, and a fitness center. For a fee, parking is available.

This 4-star Zell am See hotel is smoke free.

Grand Hotel Zell Am See has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 12 per night; includes in/out privileges)
  • Return airport shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • Lift

More

  • Casino
  • Casino slot machine
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Minibar

More

  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Pets are not permitted in this property's restaurant and wellness area.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Grand Hotel Zell Am See
Grand Zell Am See
Zell Am See Grand Hotel
Zell Am See Grand
Grand Hotel Zell Am See Hotel
Grand Hotel Zell Am See Zell am See
Grand Hotel Zell Am See Hotel Zell am See

Grand Hotel Zell Am See Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 226 out of 421 reviews" "
Rating 8 - Good. 134 out of 421 reviews" "
Rating 6 - Okay. 30 out of 421 reviews" "
Rating 4 - Poor. 16 out of 421 reviews" "
Rating 2 - Terrible. 15 out of 421 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rollin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Air conditioning needs to requested separately and is not included in the Expedia quoted rate We had two fans in the room and a door that opened to the lake and we were comfortable as we were only in the room after sunset. The dining was excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

FT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with great staff
Fabulous location , wonderful hotel . Very comfortable beds, superb food , we booked half board ,which even included afternoon snacks. Only thing to criticise in our room ( we booked a superior double with sea view ) was the shower, very small and the shower head not fixed properly and making it difficult to shower, we called maintainence, but it wasn’t fixed . Trains regularly going past the hotel also very noisy during the night
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel on lake
Lovely hotel, staff amazing, direct access to lake for swimming in summer. Only let down is no air conditioning in rooms, just fans so quite warm at night.
Stayed 1 night in Jul 2024

8/10 Good

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel clean
Stayed 3 nights in Jul 2024

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with great staff. Bruno in the dining room was an exceptional waiter with great attention to detail. We will definitely be recommending The Grand Hotel to our friends!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect spot to enjoy Zell am See.
Stayed 2 nights in May 2024

10/10 Excellent

sultan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
فندق وموقع ممتاز
Stayed 3 nights in May 2024

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fantastic on all levels, especially the dining - will return!
Stayed 7 nights in Mar 2024

10/10 Excellent

khalid

Stayed 2 nights in Apr 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast options, amazing 5 course dinners as well as afternoon snacks, just what you needed after a day skiing. Grand spa area was fantastic treatment for post ski recovery. Absolutely loved our stay at the Grand best location.
Stayed 8 nights in Mar 2024

10/10 Excellent

Thomas, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful & staff were amazing, always extremely helpful. The area itself was beautiful with some many options for delicious meals.
Stayed 5 nights in Mar 2024

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not worth it for the price we paid
Flat pillow resulted in pain at hubby back for the rest of our trip. We stayed in various hotels prior to this and had no issue. Although they provided different types of pillows but are really flat. They damaged my luggage too. It was a new samsonite luggage I bought in Austria as the one I had was damaged by ground control at the airport. Just 1 week old and it’s damaged again, it was carried and put into our room by the valet. They offered compensation though, by waiving off our room service dinner. But I rather they be careful about handling our stuffs than such compensation.
New luggage damaged
Stayed 2 nights in Dec 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly wonderful hotel!
What a wonderful hotel! Beautiful historic building in a stunning location with wonderful facilities, food and fantastic staff. I received a free upgrade and had a huge wellness room with an in room sauna and a stunning balcony overlooking the lake. The half board was such great value with a lovely 2 course mid afternoon snack, fabulous 5 course gourmet dinner and wonderful breakfast spread. They even dropped me off at the station as it was snowing. Lovely staff throughout the hotel, and great spa and pool facilities. Highly recommended, I will definitely be back!
Wellness room
In room sauna
Half board dinner
Restaurant
Stayed 1 night in Nov 2023

10/10 Excellent

Dennis

Stayed 1 night in Oct 2023

10/10 Excellent

Shaikha

Stayed 3 nights in Sep 2023

10/10 Excellent

Jassem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Kulbir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay overall
Beautiful location and room. Really pleased with our stay. Big size lake view room. Service was really good. Breakfast and dinner were both great and waiting staff were amazing. Reception staff was very helpful and friendly.
Stayed 2 nights in Jun 2023

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay at Grand Hotel
We had an incredible stay at the Grand Hotel. Fantastic service with friendly, knowledgeable, helpful reception staff, beautiful facilities, beautiful views, delicious food. Perfect location to explore Zell am See and enjoy the lake. Loved the complementary paddleboat and bicycle options. A really special treat, we felt completely spoiled and the hotel is absolutely gorgeous, as are the spectacular mountains around Zell am See, jaw-dropping, 'Wow'!
Stayed 4 nights in Aug 2023

8/10 Good

Tibor

Stayed 1 night in Aug 2023

10/10 Excellent

Jenny

Stayed 7 nights in Jul 2023

2/10 Terrible

Moussa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Since I entered the room I requested them several time to fix the AC with no proper response no acting to help.
Stayed 2 nights in May 2023

6/10 Okay

Gary, Black Mountain

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was a horrible smell that emanated from the shower room. Smelled like sewage. Originally the area smelled more like bleach (as if they tried to correct it). But as the evening wore on - it became overpowering. We shut off the door and opened the windows int he middle of the night and were okay. When we drew the hotel's attention to it in the morning all they did was tell us that we should have brought it to their attention in the middle of the night - that they have someone on duty 24/7 - as if we were at fault. This is a shame because it put a damper on wha would have been a delightful stay. I would argue they probably should have apologized profusely and knocked some euros of the room charge. But they didn't. Pretty bush league for a fancy/expensive hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
This is the second time we have stayed here and we love it. Fabulous location, very friendly staff, very comfortable rooms. The breakfast is fantastic (I think the best we have ever had,) Apparently the evening meals are great too but went out. The swimming pool area is lovely. As I wasn't skiing I had it all to myself in the mornings - I understand it gets busy with children in the afternoon. Our only gripe is the position of our room - 223. It overlooked both the lake and the town so we got best of both worlds.... until Monday night when the goods trains started rumbling past - almost continuously. There are also two family rooms next door and unfortunately we must have had the noisiest children ever staying in them who started shouting and running around from about 6.30 am. But that's our only gripe. THe hotel itself is lovely and we would definitely stay again.
Stayed 4 nights in Mar 2023