Zanzibar Hotel

3.0 star property

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December 2024
January 2025

Photo gallery for Zanzibar Hotel

Boating
TV
Fountain
View from property
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast included
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
Off Bhangani Street, Zanzibar Town, 4858
  • Mbweni Ruins
    1 min walk
  • Nakupenda Beach
    4 min walk
  • House of Wonders
    4 min walk
  • Zanzibar (ZNZ-Zanzibar Intl.)
    14 min drive

Room options

Standard Single

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

VIP Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed

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About this property

Zanzibar Hotel

Suburban Zanzibar Town hotel in Stone Town with 2 restaurants
Along with 2 restaurants, this hotel has 2 bars/lounges and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Zanzibar Hotel offers 15 air-conditioned accommodations with minibars and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. This Zanzibar Town hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Zanzibar Hotel, you're just a quick walk from People's Palace Museum. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Steps from People's Palace Museum and Marahubi Palace
  • Airport shuttle service available for a fee
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and tour/ticket assistance are also featured at Zanzibar Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Zanzibar Town hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Zanzibar Hotel has 2 restaurants on site.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Coffee/tea in a common area

Family friendly

  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Front-desk safe
  • Newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per vehicle (roundtrip)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Zanzibar Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Zanzibar Hotel
Zanzibar Hotel Hotel
Zanzibar Hotel Zanzibar Town
Zanzibar Hotel Hotel Zanzibar Town

Zanzibar Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 39 out of 113 reviews" "
Rating 8 - Good. 48 out of 113 reviews" "
Rating 6 - Okay. 19 out of 113 reviews" "
Rating 4 - Poor. 4 out of 113 reviews" "
Rating 2 - Terrible. 3 out of 113 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
We booked the Zanzibar Hotel in February 2019 for a stay in August. The week before we travelled we contacted the hotel to request an airport transfer, which their website said they offered. They replied to our Expedia message by saying that the hotel was undergoing refurbishment but we would be staying in a 'sister' hotel called the Tausi Palace and a driver would pick us up from teh airport and take us there. When we arrived at the airport the driver believed we were going to the Hotel Africa House but took us to Tausi Palace when I showed him the email. When we got to the Tausi Palace there was no reservation for us and we were taken to Africa House. Given that this information was only provided to us because we booked an airport transfer it did not give us the opportunity to seek somewhere of our own choice. It does question what checks Expedia puts in place to ensure that the rooms they book are available (or hotel even open) for the dates requested. A very disappointing start to our special visit to Zanzibar!
Stayed 2 nights in Aug 2019

8/10 Good

Luke

Travelled with partner
Liked: Cleanliness, staff & service
The sea front view was excellent and the waiters, food was a bit expensive and not all that great.
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff (front desk, concierge, restaurant staff) were all very friendly and helpful. Wonderful stay!
Stayed 2 nights in Nov 2018

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The condition of the hotel is not good. Staff was excellent. Hotel seemed overpriced.
Stayed 3 nights in Oct 2018

8/10 Good

James

Good
Good hotel in good location.
Stayed 1 night in Sep 2018

10/10 Excellent

Susan, Fort Bragg, California USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional historic building retaining architectural and design elements from a century ago. A real gem. Great central location. Staff was most accommodating and professional. Our rooms were large, elegant - just perfect for comfort and sleep. Our only complaint was the high price of laundry service. Overall ten out of ten.
Stayed 3 nights in Aug 2018

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old hotel with old world charm.
Lovely old hotel with faded 19th century elegance close to many of Stonetowns’ attractions. A lick of paint here and there and a few minor repairs might have helped appearances but all in all very good value for the money. Bedrooms were highceilinged and spacious as were the ensuite. Our room had two king-sized beds and lovely antique furniture. Breakfast was good and staff were hardworking, courteous and super friendly. Our room was very well cleaned daily and beds turned down at night.
Stayed 3 nights in Mar 2018

10/10 Excellent

Lisa, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
Spacious classical rooms and staff went out of their way to make us comfortable. Would love to be staying longer.
Stayed 1 night in Feb 2018

8/10 Good

Hadi

Liked: Cleanliness, staff & service, property conditions & facilities
Zanzibar Hotel
Service was great. AC was poor in the room. Mattress and pillows were hard.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2017

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but in good shape
Decent place near the historic downtown area, hotel staff is friendly and flexible, and rooms have a nice atmosphere though this place is definitely old. Water heater needed a long time to heat up.

2/10 Terrible

Valerija

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
Where do I start? On arrival I was served a welcome drink with a fly in it. We were taken to our room which was not ready, so we were given a smaller room with no seating area as indicated in our booking. The next morning, the only available food at breakfast was bread and butter, fruits, pancakes and jem. No refils were made while we were there. Then, it strated raining and there was no Wi-Fi and TV signal in our room. After 3 hours Wi-Fi was fixed but then we were left with no electricity due to a local problem. Once we asked we were told it will be solved by 8pm. We walked around because there was no light or AC in the room. At 9pm we complained again because it was becoming unbearable to be left without basic ammenities the whole day and we noticed that other rooms had light and AC. Apparently, it was a room problem so we had to wait for a mechanic to fix it. In the meantime, they said we can rest in a room for emergency cases that is not sold otherwise, because the hotel is full, so they can not offer anything else. They fixed everything but the AC, and we were becoming really frustrated with this so we said we will stay there but we will ask for a refund, because this is not what we booked. At 4am, my husband wakes up and notices that water is leaking from the ceiling to our bed. We were moved again to the emergency case room and spent few hours there. In the morning they offered room upgrade for the last night and free airport transfer, but it was already too late.

10/10 Excellent

Kathy, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with staff eager to please
Hotel accommodated our request for two twin beds. For the first night, they gave us two separate rooms and did not charge us the extra rate. The furniture is beautiful. They had a turn-down service every night where they put the mosquito netting and sprayed for mosquitoes. It was effective. I did not see a single mosquito. The air conditioning, fan and hot water worked very well. For our last night, our flight was very early, the staff packed us a breakfast - very thoughtful. The staff was honest - we checked in our passports and cash, and all was returned. Also, my friend misplaced her wallet. It was turned in to the main office and returned. The breakfast was standard, with fresh fruit, eggs and pastries/bread, juice, tea. We did not eat at the restaurant. It appeared to be pizza and burgers and we were looking to eat more Zanzabari food.

10/10 Excellent

leonard, Ruthin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem
Excellent inexpensive hotel impressive

8/10 Good

Mohammed Ashraf, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities
very good value
Very satisfied with the service and location and cleanliness yet the external view was not that great and the rooms all have a sharing balcony which limited a little our privacy.

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Narelle, Clarence Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ZamIbar Hotel
Great service - not a 5 star resort but has all you need - in the middle if StoneTown so within walking distance to many points of interest and the water - also has a beer garden

8/10 Good

Fons, Rotterdam and Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice stay in this older hotel
This hotel is housed in a an old, original building and is beautiful decorated. My room had lots of space and had everything I needed, including airco, good bed. fridge and little old fashion but good bathroom. The hotel is middle sized and has a real friendly atmosphere. Pity there is no swimmingpool in the big garden. Internet was available, but only good in the lounge area

6/10 Okay

Lene, Denmark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
All right for a short stay
We used this hotel as a base for our last two days on Zanzibar to see Stone Town and have easy access to the airport (compared to staying in Matemwe in the north of the island). The hotel is a classic example of African non-maintenance mentality. The hotel must have looked great when it was built but now time has taken its toll, e.g. the mosaic tiles in the bathroom are falling off and covered in loads of calcium. However, the room was clean and good location if you're just looking for a bed because you're gonna be outside exploring the whole day. P.S. The mosquito net over the bed was a joke

6/10 Okay

Mugere, Harare

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Zanzibar Hotel
This is one of the best hotels if you want to see Stone City or are interested in the history of the Island. If your interest in the beach, then you must look elsewhere. We managed to explore Zanzibar from as we had to hire transport everyday to visit other areas.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay at the Zanzibar hotel. We were greeted with delicious fresh passion juice and cold facecloths on arrival (considering the 35+ degree weather this was delightful). Had a great sleep, AC was very much appreciated, and the breakfast was delicious with great selection. Also beautiful architecture.

6/10 Okay

Verified traveller

Liked: Staff & service
Great Location
This place is in a great spot tucked away just on the Main Street to the beach. The room itself was clean however the bathroom was a bit dated and in need of a good clean. The air con and fan above the bed was useless and was all blocked by the mosquito net over the bed which had a solid cotton top. Other than that the hotel was good, check in was easy and pleasant, the breakfast was good and the staff are friendly. Stone Town is so hot though and this place could definitely benefit massively from a pool to cool off in.

8/10 Good

Raewyn, Perth

Liked: Cleanliness, staff & service, room comfort
very friendly staff
I had a wonderful stay. The room was very clean and the staff were so friendly and helpful. The hotel was right in the middle of StoneTown so it made it easy to see all the sights. I would recommend this hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great location to visit stone town
Very well located just got annoyed from the English of the concierge and the airport transfer was not as stated 15$ roundtrip (it was only one way 15$)