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The Neela Boutique Hotel Stone Town

4.0 star property

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Photo gallery for The Neela Boutique Hotel Stone Town

Bar (on property)
Lobby lounge
Superior Double Room
Exterior
Beach

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
66 & 67 Shangani, Stone Town, Zanzibar Town, 238877
  • Mbweni Ruins
    ‪2 min walk‬
  • Nakupenda Beach
    ‪2 min walk‬
  • Freddie Mercury Museum
    ‪3 min walk‬
  • Zanzibar (ZNZ-Zanzibar Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, pool loungers

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (239)
The price is €560
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About this property

The Neela Boutique Hotel Stone Town

Hotel in Zanzibar Town with a 24-hour front desk and a coffee shop
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
The Neela Boutique Hotel Stone Town offers 14 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets and premium bedding. 54-inch Smart televisions come with satellite channels.

Bathrooms include bathrobes and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Neela Boutique Hotel Stone Town, you're just a quick walk from People's Palace Museum. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include a concierge and tour or ticket assistance
  • Steps from People's Palace Museum and Marahubi Palace
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at The Neela Boutique Hotel Stone Town.

Smoking is allowed in designated areas at this 4-star Zanzibar Town hotel.

The Neela Boutique Hotel Stone Town has a restaurant on site.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking within 820 ft
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • 4 steps to reach property

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 54-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Neela Boutique Hotel Stone Town

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.74 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: EUR 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The Neela Boutique Hotel Stone Town offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number Z0000079617

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

The Neela Boutique Hotel
The Neela Boutique Stone Town
The Neela Boutique Hotel Stone Town Hotel
The Neela Boutique Hotel Stone Town Zanzibar Town
The Neela Boutique Hotel Stone Town Hotel Zanzibar Town

The Neela Boutique Hotel Stone Town Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 29 out of 32 reviews
Rating 8 - Good. 2 out of 32 reviews
Rating 6 - Okay. 1 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little boutique hotel with great charm & welcoming staff. Perfect rooftop bar & restaurant
Stayed 3 nights in Nov 2024

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attentive staff. Great food. Fabulous roof top bar & restaurant
Stayed 2 nights in Nov 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
The Neela is truly a hidden gem nestled in the heart of the bustling Stone Town. From the moment we arrived, we were blown away by the quality and attention to detail at this remarkable hotel. The food was nothing short of outstanding—honestly, some of the best we’ve ever had. Every meal felt like a fine dining experience, with flavors that left a lasting impression. The staff were exceptional—attentive, warm, and always ready to go the extra mile to ensure a memorable stay. Their service was impeccable, making us feel right at home. One of the highlights of our visit was the rooftop cocktail bar. The drinks were absolutely top-tier—some of the best cocktails we’ve ever had, with unique flavors and expert craftsmanship. All in all, The Neela exceeded every expectation, offering luxury, incredible service, and an unforgettable experience in Stone Town. Highly recommended!
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. The people were amazing and roof top restaurant was superb.
Stayed 2 nights in Nov 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Stonetown!
Fantastic stay! Such a lovely gem tucked away in a convenient and easy-to-access location. Staff was so friendly and helpful, rooms effortlessly embody understated luxury, and the restaurant, Breadfruit, is divine.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stop looking and just book at the Neela. It’s perfect. We were so comfortable, the food was fantastic, and the staff friendly and professional. I will definitely be recommending to all of my friends. Thank you!

8/10 Good

Farai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the design language of the hotel. Very unique. Beautiful rooms. I didn't like the food though
Stayed 1 night in Sep 2024

10/10 Excellent

Mary, Alamo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 2 nights and had a wonderful experience, from the lovely check-in with hibiscus juice in the gorgeous art filled lobby, to the nicely decorated room with the most modern finishes, to the amazing food! Only ate lunch out as I’m sure there is no better food on the island! Beautiful kind attentive staff. Lovely French press in the room with Tanzanian coffee. Thank you from the bottom of our hearts!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Totally beautiful hotel - the food, decor and how modern it is. A pure gem within Stonetown
Stayed 2 nights in Sep 2024

10/10 Excellent

Meryam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a gorgeous luxury hotel in the heart of stone town. The staff was incredible and went out of their way to ensure our stay was memorable. The hotel was exceptionally clean. The food and drinks are amazing. We could walk everywhere including markets, hurumzi, and forodhani gardens. Thank you to all the wonderful staff who made us want to come back again soon!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, including but by no means limited to: Tatu, Pendael, Pili, Ayubu, Zainaband Celestine. The room and facilities are beautiful and well kept. Rooftop restaurant/bar is a wonderful place.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Visit Again, Amazing Hotel
Beautiful property, excellent staff. I was pleasantly surprised by this hotel and how organized and clean it was. It was a beautiful hotel. I'm not often impressed but this hotel was lovely. Couple things I would have changed if I was being nitpicky: hot water did not last long and bathrooms are open concept (no door, making it hard for families to share a room and have privacy). Even with these small things, I would go back to Neela in a heart beat.
Stayed 2 nights in Jul 2024

10/10 Excellent

Suhaa

Stayed 1 night in Jul 2024

10/10 Excellent

Suhaa

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Friendly staff that went over and beyond to make us happy and make our stay memorable, simple but beautiful decor, lovely rooms, amazing shower with lots of pressure which is exactly what you need after a long trip of after exploring stone town and the food… my oh my… it’s delicious! I have found my favorite hotel in stone town after many many years!
Stayed 2 nights in Jul 2024

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, food, location, design!!
Stayed 2 nights in Jul 2024

8/10 Good

edna

Liked: Staff & service, property conditions & facilities
The bed was very comfortable and staff responsive.
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Neela was amazing! The staff were so so kind and truly made this an unforgettable experience. Special shout out to Salim and Elizabeth who were especially thoughtful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lakeshia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The team at the Neela were the best! It felt like a home away from home. Kudos to the staff who were attentive and accommodating during our stay. Looking forward to staying again on my return to Zanzibar.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Great staff and good food! 5 stars!
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic while Exceeding Expectations
Very welcoming service and nice rooms that exceeded our expectations. The rooftop dining for dinner was a special treat with a nice selection and excellent quality. A fine choice if you want to stay in Stone Town and have an authentic Zanzibar experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the unique blend of traditional and contemporary design which takes you back in time yet in the present. The staff are also so friendly and warm.
Stayed 7 nights in Feb 2024

10/10 Excellent

Warren, Phenix City

Liked: Cleanliness, staff & service, property conditions & facilities
Neela Boutique was an amazing property located in Stone Town. From the staff, to the food, to the room….everything was perfect. You will definitely love it!!
Stayed 4 nights in Feb 2024

10/10 Excellent

April

Stayed 4 nights in Aug 2023

6/10 Okay

Kathleen

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Lovely hotel, not on water, serious security probl
This is a lovely hotel, very comfortable bed, convenient location in Stone Town. The staff is very nice. However, we will never stay there again as we had major security problems. Items of ours were hidden so the staff could keep them once we left (we found my husband's had, lost my $80 sandals which were not in my suitcase at the next stop. Much worse, all the credit cards in my wallet were photographed and $20,000 charges attempted, which results in ALL my cards being cancelled. I would have been totally out of luck when I got to the next destination and had to rent a car.
Stayed 3 nights in Aug 2024