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Grand Astoria Hotel

3.0 star property

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Photo gallery for Grand Astoria Hotel

Lobby
Standard Double Room
Standard Matrimonial Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Mayor Jaldon St., Zamboanga, Zamboanga, 7000
  • KCC Mall De Zamboanga
    ‪5 min walk‬
  • Metropolitan Cathedral of Immaculate Conception
    ‪13 min walk‬
  • Zamboanga City Hall
    ‪17 min walk‬
  • Zamboanga (ZAM-Zamboanga Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Matrimonial Room

Standard Matrimonial Room

Standard Matrimonial Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

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Pool

LM Metro Hotel

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.3 out of 5, Excellent, (9)
The price is €53
for 1 room
includes taxes & fees
7 Mar - 8 Mar
LM Metro Hotel

About this property

Grand Astoria Hotel

Hotel in Zamboanga with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a conference center and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Grand Astoria Hotel offers 145 air-conditioned accommodations with complimentary newspapers and complimentary toiletries. LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Grand Astoria Hotel, you're just a quick walk from KCC Mall De Zamboanga. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine while dining at Lotus Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute walk from KCC Mall De Zamboanga and 13 minutes by foot from Metropolitan Cathedral of Immaculate Conception
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. You'll find a business center on site. An area shuttle within 10 km and an airport shuttle (available on request) are available for a fee. The business-friendly Grand Astoria Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free.
For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.
Lotus Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 9:00 AM to 3:00 PM
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 10 km

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 300 for adults and PHP 300 for children
  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • Lotus Restaurant

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV

More

  • Desk
  • Free newspapers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 650.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately PHP 300 for adults and PHP 300 for children
  • Airport shuttle fee: PHP 200 per person (one-way)
  • Airport shuttle fee per child: PHP 200 (one-way), (from 7 to 11 years old)
  • Rollaway bed fee: PHP 650.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Grand Astoria Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Grand Astoria Hotel Zamboanga City
Grand Astoria Zamboanga City
Grand Astoria
Grand Astoria Hotel Zamboanga
Grand Astoria Zamboanga
Grand Astoria Hotel Hotel
Grand Astoria Hotel Zamboanga
Grand Astoria Hotel Hotel Zamboanga

Grand Astoria Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 35 out of 150 reviews
Rating 8 - Good. 61 out of 150 reviews
Rating 6 - Okay. 29 out of 150 reviews
Rating 4 - Poor. 13 out of 150 reviews
Rating 2 - Terrible. 12 out of 150 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Wilma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Lance

Liked: Staff & service
No sleep until 5am
Don't get any rooms next to a wedding group. I had too bang on their door at 3am because I couldn't sleep. They thought it was their right too keep everyone else awake. Hotel staff did nothing except told me it was a wedding party. Explains why NONE of their parents wanted the room next too them.
Stayed 3 nights in Oct 2024

8/10 Good

Jason Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the ambiance 👏
Stayed 1 night in Oct 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fix the elevator in Tower 2. It closes very fast , I don't think the safety work's on the doors. I complained about it in 2019 and 2022 and it's still the same in 2024
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria Elena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i would refer to my relatives and friends to stay there
Stayed 4 nights in Feb 2023

6/10 Okay

Edlouie

Travelled with family
Liked: Staff & service
Disliked: Amenities
The place looks run down. Needs fresh paint. Pillows are flat. Bedsheet and towels are old and frayed. No iron. No cable. Breakfast is always late. Not worth the price I paid.
Stayed 2 nights in Mar 2024

6/10 Okay

Vincent

4/10 Poor

Annalyn

Disliked: Staff & service, property conditions & facilities
Not for people with disabilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

FELIPE III

Liked: Staff & service
Hmmmm
Just about okay. Nothing spectacular. Just also don't ask for extra pillows as they will charge you for them
Stayed 3 nights in Jul 2023

4/10 Poor

Bruce, Honolulu

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Elevator is broken
Stayed 1 night in Jun 2023

8/10 Good

Divina Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 7 nights in May 2023

4/10 Poor

Ma Fredelita

Stayed 2 nights in Jan 2023

4/10 Poor

Rose

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Francisco

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
When there is a convention. The management should prepare the facilities like elevator, operating...
Stayed 1 night in Aug 2022

10/10 Excellent

Alejo

Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not so good. I think just because I booked through Hotels.com, they gave me a second floor room next to the street. It was very noisy early in the morning. The room also smelled of dank and sewage that has not been cleaned in a long time.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, it was spacious and had a lot of furniture. Location of the hotel was also near the mall and a lot of public transportation is available just outside the hotel. Only issue I encountered was the breakfast was not delivered the following days.
Stayed 2 nights in Jul 2021

8/10 Good

Maylin

Stayed 1 night in Mar 2021

8/10 Good

norman joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
It was near the town but the rooms are not sound proof. I checked in for an important online seminar but I was hearing the television of the room on top and the hallway sounds of children shouting and people talking are also heard
Stayed 1 night in Nov 2020

6/10 Okay

Ana Beatriz

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2020

8/10 Good

Jon

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Has basic gaps but makes effort to be responsive
No hotel is really perfect. Thus, what is equally important is how the hotel appropriately rectifies or makes up for the gaps and deficiencies to make guests as comfortable as possible. Astoria Zamboanga is such hotel. I found the cleanliness and overall condition of my room very poor. Initially, the room was tidied up upon my request. But the staff did not stop there; they transferred me to another room, which was not only better maintained but also was bigger and of better overall condition.
Stayed 3 nights in Feb 2020

2/10 Terrible

Jessica

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room is so smelly The towels are dirty Everything is worst
Stayed 1 night in Feb 2020

4/10 Poor

Jo

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not so nice
Stayed 1 night in Feb 2020