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The room was not adequately clean with large dirty stains (after cleaning) which was raised by me to the management! See attached photos.
1. Dirty sofas
2. Dirty fridge
3. Broken kettle (that was replaced after 3 days and the faulty one was left in the room). see photo!
The poor condition of the room made me check out 8 days earlier than booked. And a refund was authorized by the Hotel management but I have not received it as yet! Please, can I have my authorized Refund?
Hotel staff are friendly and accomodating. Location is at the heart of the city. Overall, my stay there with my family was good. Would recommend this to my friends who are planning to visit zamboanga city 😊
Ezra krishna gallardo
Stayed 2 nights in Jun 2022
6/10 Okay
Licel
15 Jun 2022
Room has a weird smell. The sink looks rusty. Bathroom looks dirty.
I booked a room to this hotel for my family, especially for my son who has autism because of frequent black out in zamboaga. thank you for giving an excellent service while my son staying in your hotel.. You guys are awesome, I would recommend this hotel to my friends and family.. thank you so much for your service in this time of pandemic.
Hotel is located deep within Zamboanga City next to various shops and amenities. We took a car everywhere and never managed to get parking outside of the hotel.
The staff are welcoming and helpful. The restaurant on the top floor is good/ok.
We had an issue where we had booked 3 twin rooms but they only had 2 left so they put us into a twin room and a room with 1 double bed plus 2 single beds. They offered to move us to the correct rooms the next day but we'd already settled which was the only small hiccup really.
The staff were super rapid at fulfilling requests over the phone, i.e. asking for extra toilet roll / room service, and sometimes were already knocking on the door with the item before we'd even put the phone down.
Overall I'd say the place is worth the money and a good stay.
location was fine for me but noisey double glass windows would be good no water pressure in the shower had to hirer a fridge from them for 300 pacos a day so we could have cold water to drink they didn't supply any water to clean teeth had to change wifi pass word every day but it would have been nice to have extra card so you cold at least leave air con going so that you didn't come back to a really hot room after going out for a while it just takes ages to cool again but staff good and freindly