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Bachleda Hotel Kasprowy****

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bachleda Hotel Kasprowy****

Indoor pool, outdoor pool, open noon to 6:00 PM, pool loungers
Couples treatment room(s), sauna, hot tub, steam room
Lobby sitting area
Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi
Junior Apartment, Balcony, Mountain View

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Szymaszkowa 20, Zakopane, Lesser Poland, 34-500
  • Polana Szymoszkowa
    6 min walk
  • Szymoszkowa Ski Lift
    7 min walk
  • Shrine of Our Lady of Fatima
    4 min drive
  • Poprad (TAT-Poprad - Tatry)
    92 min drive

Room options

View all photos for Apartment, Balcony, Mountain View

Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Apartment, Balcony, Mountain View

  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Deluxe Double Room

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Deluxe Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for DELUXE PREMIUM TWIN/DOUBLE

Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

DELUXE PREMIUM TWIN/DOUBLE

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Junior Apartment, Balcony, Mountain View

Junior Apartment, Balcony, Mountain View

Junior Apartment, Balcony, Mountain View

  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room, Balcony, Mountain View

Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Deluxe Twin Room, Balcony, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Balcony, Mountain View

Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Deluxe Double Room, Balcony, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for DELUXE PREMIUM TWIN/DOUBLE, Balcony, Mountain View

DELUXE PREMIUM TWIN/DOUBLE, Balcony, Mountain View

DELUXE PREMIUM TWIN/DOUBLE, Balcony, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

Bachleda Hotel Kasprowy****

Family-friendly slopeside fun with downhill skiing
Ski into Bachleda Hotel Kasprowy****, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Bachleda Hotel Kasprowy**** offers 288 air-conditioned accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include an outdoor tennis court, ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa & Wellness Kasprowy has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 7 years old are not allowed in the spa.

During your stay at Bachleda Hotel Kasprowy****, you're just a quick walk from Polana Szymoszkowa. You'll find features like free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Grand Kasprowy
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to hot stone massages, body wraps, or hydrotherapy at Spa & Wellness Kasprowy
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • Within a 10-minute walk of Polana Szymoszkowa and Szymoszkowa Ski Lift
  • Airport, train station pick-up, and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
During the winter, enjoy onsite recreation like downhill skiing and snowboarding. After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 3 restaurants on site. Public spaces have free WiFi and wired Internet. This ski hotel also offers a children's pool, a complimentary children's club, and an outdoor tennis court. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Zakopane hotel.

Grand Kasprowy - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Banquet Hall Zakopane - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Kasprowy Inn - This restaurant specializes in Regional cuisine and serves lunch and dinner. Reservations are required. Open daily.
Lobby Bar Panorama - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (PLN 50 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • 3 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Grand Kasprowy
  • Banquet Hall Zakopane
  • Kasprowy Inn
  • Lobby Bar Panorama

Things to do

  • Access to nearby indoor pool
  • Arcade/games room
  • Beach volleyball
  • Bike tour information
  • Children's pool
  • Downhill skiing
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snowboarding

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Ski lift privileges
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (10226 square feet of space)
  • Meeting rooms - 13

Outdoors

  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 150 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 2.00 per person, per night
  • Destination fee: PLN 2 per person, per night. This fee does not apply to children under 3 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Uncovered self parking fee: PLN 50 per night
  • Pet fee: PLN 150 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Bachleda Hotel Kasprowy**** offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from noon to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Kasprowy
Kasprowy Mercure
Kasprowy Zakopane
Mercure Kasprowy
Mercure Kasprowy Hotel
Mercure Kasprowy Hotel Zakopane
Mercure Kasprowy Zakopane
Mercure Zakopane Kasprowy
Zakopane Kasprowy
Zakopane Mercure
Accor Kasprowy Zakopane
Mercure Kasprowy Zakopane Hotel Zakopane
Mercure Zakopane Kasprowy Hotel
Mercure Zakopane Kasprowy
Bachleda Kasprowy Zakopane
Bachleda Hotel Kasprowy**** Hotel
Bachleda Hotel Kasprowy**** Zakopane
Bachleda Hotel Kasprowy**** Hotel Zakopane

Bachleda Hotel Kasprowy**** Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 57 out of 183 reviews" "
Rating 8 - Good. 84 out of 183 reviews" "
Rating 6 - Okay. 26 out of 183 reviews" "
Rating 4 - Poor. 8 out of 183 reviews" "
Rating 2 - Terrible. 8 out of 183 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service
Amazing views
Hotel very clean. Very friendly staff. Delicious food both in restaurant Grand Kasprowy as well as the -1 breakfast/dinner. Curtains in the room unfortunately do not close fully and was not resolved. Quite noisy air conditioning.
Stayed 6 nights in Aug 2024

4/10 Poor

Agata

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The condition of the hotel is not Good especially on the floors. Aircon in the room was broken - but we got uprageded room. In the other room there was a strange noice on the 7th floor - like a laundry noise all night. I was informed by the staff that it is even worst on the 4th floor. LOL. We had to pay additionally to enter the spa/outside jacuzzi space. From 7 am they are building a pool or sth so if you want to have a peaceful stay- don’t go there. In the breakfast restaurant some tables and chairs look like from the 90’s. Overall - I would not recommend- this is not 4star hotel that I excpected.
Stayed 1 night in Jul 2024

8/10 Good

anna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Maryna

Stayed 2 nights in Mar 2024

4/10 Poor

elizabeth

Travelled with family
Check in was not very welcoming. A lot of little broken things in the room ex. Broken trash can in the bathroom. The room was very smelly. No iron in the room. There an iron room on the 1st floor but it was very dirty. Breakfasts are far from enjoyable.
Stayed 3 nights in Aug 2023

8/10 Good

IZABELA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel /rooms needs maintenance improvements ASAP. In our first 24 hour , we had to change 3 times room. Reasons: no A/C in room and bad smell. Even in our 3rd room there was no water pressure in the shower. A/C was not working properly too. Workers were very nice.
Stayed 4 nights in Jun 2023

8/10 Good

MARCIN

Stayed 4 nights in Dec 2022

6/10 Okay

Natalia

Stayed 3 nights in Dec 2022

10/10 Excellent

Alexander

Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, nice views Additional charges for many facilities. Over priced hotel
Stayed 2 nights in May 2022

10/10 Excellent

Ryan

Stayed 2 nights in Mar 2022

4/10 Poor

Ivan, San Francisco

Travelled with family
Liked: Amenities
Disliked: Staff & service
The hotel is located next to a nice slope to Zakopane. Very convenient if your main purpose is skiing or snowboarding. However, there is not much around and you definitely would need a car to enjoy Zakopane. The property has nice amenities, but it is an old building (renovated) and it needs some maintenance (elevators are old and get stuck). Also, I feel that it’s totally overpriced. The radisson is a nicer property and cheaper. This hotel also charges from 70-100 zl per night per parking. So be ready to pay an extra 100 bucks just for parking if you are staying over 5 nights. This is ridiculous. The food is good in the hotel. Service is ok, nothing special.
Stayed 6 nights in Jan 2022

10/10 Excellent

Gavin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful hotel.
I have been staying at this hotel now for several years, I attend with different groups throughout each year, family groups and groups of friends, both these groups are catered for fantastically by the hotel. This year in particular changes to the UK entry requirements a fit to fly certificate was required, the hotel advised me where to obtain such a test and assisted with me obtaining the certificate on the date of my return home, many thanks again to the hotel and I’ll definitely see you again next year.
Photograph from the outside terrace taken in early December 2021
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

6/10 Okay

Janusz

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I must admit food was good, service was pleasant. However our room was in poor condition, didn't look anything like advertised. Advertised rooms are after renovations and we weren't informed about different standards. That was very disappointing. Overall hotel is clean has nice entrance, swimming pool, and very good location for skiing and walking excursions.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Rochellee, QA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is in good location. Nearby pool, cable car, restaurants. Good for ski resort. Friendly staff.
Stayed 2 nights in Aug 2018

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, room comfort
Good for families.
We had a lovely time at the Mercure. The breakfast was delicious. Good choice. The hotel was very close to the chair lift. Well worth going to the top for the views. A walk into town could be a bit too far for some. The pool looked lovely but I didn't want to walk to it. The room was a little tired and the balcony needed chairs and a table. It was a superior room and apart from the views which were amazing, I would have expected a little bit more. I would stay there again though. Value for money.
Stayed 2 nights in Aug 2018