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Timeout Heritage Hotel Zagreb

4.0 star property

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Photo gallery for Timeout Heritage Hotel Zagreb

Street view
Shower, free toiletries, hair dryer, slippers
Grahor & Klein Room, Main Street View
Nightclub
Rooftop bar

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
Ilica 16, Zagreb, 10000
  • Zagreb Funicular
    ‪1 min walk‬
  • Ban Jelacic Square
    ‪3 min walk‬
  • Museum of Broken Relationships
    ‪4 min walk‬
  • Zagreb (ZAG)
    ‪27 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grahor & Klein Room, Main Street View

Grahor & Klein Room, Main Street View

Grahor & Klein Room, Main Street View

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bunk Bed

View all photos for Grahor & Klein Room, Main Street View

Grahor & Klein Room, Main Street View

Grahor & Klein Room, Main Street View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Historicism Room, Upper Town View

Historicism Room, Upper Town View

Historicism Room, Upper Town View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Room with Balcony

In-room safe, desk, iron/ironing board, free WiFi

Heritage Room with Balcony

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Heritage Room with Balcony

Heritage Room with Balcony

Heritage Room with Balcony

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Historicism Room, Atrium View

Historicism Room, Atrium View

Historicism Room, Atrium View

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Room with Balcony

In-room safe, desk, iron/ironing board, free WiFi

Heritage Room with Balcony

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grahor & Klein Room, Main Street View

In-room safe, desk, iron/ironing board, free WiFi

Grahor & Klein Room, Main Street View

  • 30 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

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Interior

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  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (998)
The price is €133
for 1 room
includes taxes & fees
13 Mar - 14 Mar
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About this property

Timeout Heritage Hotel Zagreb

Hotel with a nightclub, steps from Lotrscak Tower
Along with a restaurant, this hotel has a nightclub and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and conference space.
Timeout Heritage Hotel Zagreb offers 49 air-conditioned accommodations with safes and slippers. 102-cm flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Zagreb hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Timeout Heritage Hotel Zagreb, you're just a quick walk from Ilica Street. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, locker space, and a meeting room
  • Steps from Lotrscak Tower and Museum of Broken Relationships
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 969 square feet (90 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A nightclub, a rooftop terrace, and multilingual staff are also featured at the business-friendly Timeout Heritage Hotel Zagreb.

Smoking is allowed in designated areas at this 4-star Zagreb hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.
OUT Garden - This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
OUT Rooftop Bar - Onsite rooftop bar. Open daily.
OUT Bunker Nightclub - Onsite bar. Open select days.

Languages

Bosnian, Croatian, Czech, English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 10 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • OUT Garden
  • OUT Rooftop Bar
  • OUT Bunker Nightclub

Things to do

  • Bike parking
  • Nightclub

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (969 square feet)
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 85
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 102-cm flat-screen TV
  • Satellite channels

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Timeout Heritage Hotel Zagreb offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Timeout Heritage Zagreb Zagreb
Timeout Heritage Hotel Zagreb Hotel
Timeout Heritage Hotel Zagreb Zagreb
Timeout Heritage Hotel Zagreb Hotel Zagreb

Timeout Heritage Hotel Zagreb Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 151 reviews
Rating 8 - Good. 52 out of 151 reviews
Rating 6 - Okay. 22 out of 151 reviews
Rating 4 - Poor. 13 out of 151 reviews
Rating 2 - Terrible. 10 out of 151 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Radan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Kindly staff, clean room, good breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Emir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem!!! Perfection!
The hotel exceeded expectations with its prime location and exceptional service. The attentive staff was readily available, ensuring assistance at every moment needed. The rooms were impeccably clean, modern, and thoughtfully designed, creating a comfortable retreat after a day of exploring. Situated ideally within easy reach of all major city attractions, the hotel made sightseeing effortless. We were treated to a plentiful breakfast selection each morning, while the rooftop bar offers a lively atmosphere and stunning views—an inviting space to unwind.
Stayed 22 nights in Oct 2024

4/10 Poor

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room for Improvement! .
Hello, the hotel stunk of Cigarette Smoke , due to smoking in Restaurant, due to high ceiling and ppl using the lift , my toilet stunk of poo , probably coming through the vents/ventilation system, no locks on window, toilet wash bowl too close to shelf , you knock your forehead,
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Gina Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Jeff

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The area around Timeout was great and the overall location was perfect for a quick visit to Zagreb. The breakfast was also pretty good. But those are the only positive things we can say about this hotel. It’s rundown, noisy and no where close to a 4 star rating. To get into the dilapidated reception you have to walk through a smoke-filled dark and dingy bar. This is also where breakfast is served (vs the open-air rooftop area). No idea who gave this a 4 star rating. It is not!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ylenmae

Liked: Cleanliness, staff & service, property conditions & facilities
Cute
Stayed 1 night in Jul 2024

10/10 Excellent

Roman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved it, in the center of Zagreb. Just a note: the hotel is combined with a nightclub and the rooms are very specially designed. I liked it a lot and will come back if will go again to Zagreb. It is mot about noise in the room — the sound isolation was good and I slept very well. But if you prefer an old-style comfort and quit silence in the lobby, may be think about another place to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 2 nights in Jul 2024

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT.
A stinky dump. Staff is exhausted and young, not particularly friendly. The whole place reeks of cigarette smoke. Linens and towels don’t feel clean. Room did not feel clean. Hairdryer and shower broken. Breakfast buffet was disgusting, confusing and covered in flies.
Stayed 2 nights in Jul 2024

4/10 Poor

SAFAK

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the location is excellent and the breakfast buffet quite good, this is not a hotel, let alone a four-star one. It is at best an average youth hostel. The twin room was too small and the hotel was noisy in general. That's why it's not very good value for your money.
Stayed 2 nights in Jul 2024

8/10 Good

Damir

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was awesome only thing its that have been served by really uneducated personal with absolutely zero experience in service! Foreign service with good English but experience zero knowledge in hotel restaurant hospitality!! Sad that place as that has uneducated unprofessional service
Stayed 2 nights in Jul 2024

8/10 Good

Gustavo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the parking is a bit far away specially if you are traveling with older people. Other than that hotel is just perfect.
Stayed 1 night in Jul 2024

2/10 Terrible

Cherie

Stayed 1 night in Jun 2024

10/10 Excellent

Milica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Ananda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient place, specially good for smoking guys.
Stayed 3 nights in Dec 2023

6/10 Okay

Pamela

Business traveller
Liked: Cleanliness
Not bad
Noisy. Receptionist a bit nervous doesn’t like to repeat.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Andrew

Stayed 2 nights in Oct 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Adrian

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good family stay in urban hostel feeling hotel
Good stay in the family room, hotel has a hostel feel on arrival and is well used, but room, linen etc all good. the double height bunk is very high and not suitable for younger children. (Could be made so much safer with a few more scaff poles)
Stayed 1 night in Aug 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Ryan

Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
Good place to stay for the party scene. This location has rooftop bar, entry bar, and there is a night club in the basement.
Stayed 1 night in Jun 2023