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Hotel Laguna

3.0 star property

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Photo gallery for Hotel Laguna

Self-parking (surcharge) 7 per day
Restaurant
Interior entrance
Pillow-top beds, desk, free WiFi, bed sheets
Gift shop

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
Kranjceviceva 29, Zagreb, 10000
  • Croatian National Theatre
    ‪17 min walk‬
  • Ban Jelacic Square
    ‪3 min drive‬
  • Zagreb Cathedral
    ‪5 min drive‬
  • Zagreb (ZAG)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Single Beds

Pillow-top beds, desk, free WiFi, bed sheets

Standard Triple Room, 3 Single Beds

  • 19 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

  • 13 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Pillow-top beds, desk, free WiFi, bed sheets

Standard Twin Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Interior

Hotel Dubrovnik

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1000)
The price is €152
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Hotel Dubrovnik

About this property

Hotel Laguna

Hotel with a 24-hour front desk, a quick walk to Drazen Petrovic Basketball Hall
A restaurant, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Hotel Laguna offers 166 accommodations. Beds feature pillowtop mattresses. Digital television is provided. Bathrooms include shower/tub combinations.

This Zagreb hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Laguna. During your stay, you're just a quick walk from Cibona Tower. Free WiFi in public areas, a restaurant, and a coffee shop/cafe are available.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Drazen Petrovic Basketball Hall and Dom Sportova
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 170 square feet (16 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Laguna. Parking is available for a fee.

This 3-star Zagreb hotel is smoke free.

Hotel Laguna has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Croatian, English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 21; reservation required
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 170 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 7 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 21

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Laguna Zagreb
Laguna Zagreb
Hotel Laguna Hotel
Hotel Laguna Zagreb
Hotel Laguna Hotel Zagreb

Hotel Laguna Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 91 out of 460 reviews
Rating 8 - Good. 174 out of 460 reviews
Rating 6 - Okay. 91 out of 460 reviews
Rating 4 - Poor. 54 out of 460 reviews
Rating 2 - Terrible. 50 out of 460 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great price,
Stayed 3 nights in Oct 2024

2/10 Terrible

Graham

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Go
This hotel is in a terrible state. The entrance was unlit passage carpet stained. The rooms had chipped walls bathroom was mouldy and luke warm water for showering The beds required us to make them with heavy stained blankets Breakfast was poorlycatered and presented Hotels.com should stop listing this accommodation
Stayed 2 nights in Oct 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was ok, but the hot water took almost 20 minutes to get hot. The floor towel wes wet. I called reception to change it … but no one came.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I will stay there again when I return to Zagreb.
Stayed 6 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Stayed 1 night in Aug 2024

10/10 Excellent

Milan

Stayed 3 nights in Aug 2024

6/10 Okay

Josip

Stayed 1 night in Sep 2024

2/10 Terrible

Carolina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience, it’s a pricey horrible hotel. The rooms are in terrible condition, there is no AC and there excuse is that it’s set in 24’C for the whole hotel for environmental reasons (but all the rooms have the fan on all day). The water is also not heated, carpets are disgusting, the breakfast was not only terrifying but also a health hazard. DO NOT GO FOR ANY REASON!!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ervis

Stayed 1 night in Sep 2024

10/10 Excellent

Julieta

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness isn’t the best it was ok for only one night. Would’ve liked to be informed beforehand that there would be an extra fee for the parking lot. Overall good!!
Stayed 1 night in Sep 2024

2/10 Terrible

Slawomir

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything is old and not taken care of. AC did not work. Front desk completely unresponsive to any complaints. Refused to change the room claiming "28 degrees is perfectly fine".
Stayed 1 night in Sep 2024

8/10 Good

Sefket

Liked: Cleanliness, staff & service
Clean but very outdated like travel back to seventies. Excellent location.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I booked this hotel because it said that it had free parking and air conditioning. It had parking however there was no air conditioning. We turned on the machine and you had to literally be right on top of it to feel a little air. Nowhere near enough to cool a room. It was difficult to sleep in that heat. Also there was mold in the bathtub and the shower head was broken. This place needs a major renovation.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our stay. Good location, close to the center of Zagreb.
Stayed 1 night in Aug 2024

2/10 Terrible

Stuart

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Maciej

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
old hotel should be closed they dont't follow codes amd standards
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Liked: Staff & service
Are you sure the hotel is top of the range in the 1960s or 70s when it was built. However, it has not been updated since.
Stayed 2 nights in Jul 2024

8/10 Good

Mahmoud, Cairo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place Nice staff
Stayed 3 nights in Aug 2024

8/10 Good

Mahmoud, Cairo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff Very safe place Near to transportations
Stayed 12 nights in Jul 2024

6/10 Okay

Jason

Liked: Cleanliness
Disliked: Staff & service
They took payment for the city tax when I checked in, but not the hotel. I thought I had paid through Expedia. Then the kept calling and knocking on our door while my wife and I were sleeping to say we needed to pay. Then I got up and dressed and went to the front desk to pay, and they told me I couldn’t pay I had to wait until the morning.
Stayed 1 night in Jul 2024

8/10 Good

Perry

Liked: Staff & service
Stayed 2 nights in Jul 2024