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4.4 out of 5

"Nice and very quick service from all staff members. Indoor pool was very nice, clean and a extraordinary view over the roofs of Zagreb. " More

By a verified traveller on Fri 03 Jan 2020

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Twin Guest Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

King Accessible Guest Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 2 Single Beds (Connecting Rooms)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Corner (with Sitting Area)

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Guest Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Zagreb. During your stay, you'll be within walking distance of Branimir Centar. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Archaeological Museum and a few minutes from Ethnographic Museum
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

DoubleTree by Hilton Zagreb ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Zagreb

Everyone (4) Couples (6) Family (4) Friends (3) Other (1)
1 out of 5
Rude staff in the reception (except from the trainee), unprofessional handling of guests, long waiting times, absolutely unacceptible behaviour by breakfast staff, quite frankly an absolutely disappointing and unpleasant experience you would not expect from a Hilton hotel.

Posted by on 11 Aug 2022

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5 out of 5
Nice and very quick service from all staff members. Indoor pool was very nice, clean and a extraordinary view over the roofs of Zagreb.

Posted by on 3 Jan 2020

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5 out of 5
Tolles Hotel

Posted by on 12 May 2024

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Comment from Hotel Management

18 May 2024 by Katarina

Dear Guest, Thank you for taking your time for writing this review and thank you for choosing DoubleTree by Hilton Zagreb for your stay.

5 out of 5
Great hotel with exceptionally clean and tidy rooms, spacious bathroom, and a friendly personnel. The pool and fitness area were also great. Highly recommended for anyone looking for a comfortable and relaxing stay.

Posted by on 1 May 2023

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5 out of 5
Alles perfekt 👍

Posted by on 15 Feb 2022

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5 out of 5
Sehr schönes Hotel. Wir haben uns wohl gefühlt, geräumiges Bad im Zimmer mit Douche und Badewanne😍👍

Posted by on 27 Jan 2020

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2 out of 5
für den hund muss man bezahlen aber ins restaurant darf man ihn NICHT reinnehmen! so ne Schweinerei!!!!!!

Posted by on 30 Dec 2019

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3 out of 5
Hyvä sijainti suhteessa julkisiin kulkuvälineisiin. Hiljainen yöllä, viimeisenä aamuna kuului poraamista ja kolinaa naapuritalosta, siinä rakennustyömaa.

Posted by on 29 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by DT Hilton Zagreb team

Dear Guest, I’m happy to read that you had a nice stay at DoubleTree by Hilton Zagreb. We appreciate your feedback. Thank you once again and we’re looking forward to your next visit. Best regards, Ana Bogovic, Front Office Manager at DoubleTree by Hilton Zagreb

5 out of 5
Schönes Hotel..das Personal wahr sehr freundlich und hilfsbereit. Top!

Posted by on 26 Dec 2018

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Comment from Hotel Management

17 Jan 2019 by DT Hilton team

Dear guest, thank you so much for a strong recommendation of DoubleTree by Hilton Zagreb. I am glad we performed so well to earn the praise. We're looking forward to your next visit. Sincerely, Aurelija Radeljić, HR Manager at DoubleTree by Hilton Zagreb

5 out of 5

Great hotel

Fantastic hotel not far away from the centre. Great spa and fitness section on the 10th floor

Posted by , from spreitenbach on 3 Jan 2018

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Comment from Hotel Management

19 Feb 2018 by DoubleTree Team

Dear Matijas, thank you for such a nice words about your recent stay. Hope to welcome you again soon. Sincerely, Nives Volarević, Marketing Manager at DoubleTree by Hilton Zagreb

About the DoubleTree by Hilton Zagreb

Location Ulica grada Vukovara 269a, Zagreb, 10000

Property Features

DoubleTree by Hilton Zagreb offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 4144 square feet (385 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the luxury DoubleTree by Hilton Zagreb. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Zagreb hotel.

  • 1 building
  • 152 guestrooms or units
  • 10 levels
  • 4144 sq ft of conference space
  • 385 sq. m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Zagreb Central Station (2.2 km / 1.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Zagreb offers 152 accommodations with DVD players and minibars. 49-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • DVD player
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

OXBO Restaurant – On-site restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

OXBO Bar – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

  • Sauna in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

DoubleTree by Hilton Zagreb offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 35 per accommodation, per stay
  • Weight limit: 75 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Croatian Tourism Association (HUT - Croatia)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Recommendations for hotels and renters (Croatia)
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 22 per person
  • Airport shuttle fee: EUR 34 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 28 per day
  • Pet fee: EUR 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Zagreb
  • DoubleTree Hilton Zagreb
  • DoubleTree Zagreb
  • Hilton DoubleTree Zagreb
  • Hilton Zagreb
  • Zagreb DoubleTree
  • Zagreb DoubleTree Hilton
  • Zagreb Hilton
  • DoubleTree Hilton Zagreb Hotel
  • DoubleTree by Hilton Zagreb Hotel
  • DoubleTree by Hilton Zagreb Zagreb
  • DoubleTree by Hilton Zagreb Hotel Zagreb

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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