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Deluxe Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 2 Queen Beds, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

You'll find features such as free WiFi in public areas, valet parking and a manager's reception at Hotel La Casa de los Árboles.

  • Free Wi-Fi in some public areas
  • Free valet parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor and 3 outdoor pools
  • Indulge with massages, body wraps or detox wraps at LA CASA DE LOS ÁRBOLES
  • Services include a children's club, a porter and wedding services
  • On-site recreation includes a playground
  • 22.4 mi (36.1 km) from Six Flags Hurricane Harbor Oaxtepec

About the Hotel La Casa de los Árboles

Location Allende, Zacualpan, MOR 62890

Property Features

Hotel La Casa de los Árboles offers its guests a full-service spa, 3 outdoor swimming pools, an indoor pool, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A business centre and 3 meeting rooms are available. Spa services, a terrace, and a children's club are also featured at the luxury Hotel La Casa de los Árboles. Valet parking is free. Smoking is allowed in designated areas at this 4.5-star Zacualpan hotel.

  • 50 guestrooms or units
  • 2 dining venues
  • Manager's reception (free)
  • Deli
  • Kid's club
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Hotel La Casa de los Árboles offers 50 accommodations with portable fans. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Business-friendly amenities include desks and safes. Bathrooms include a shower with a rainfall showerhead. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer available
  • Safe
  • Desk
  • Portable fan
  • Unique furnishings
  • Unique decor

Food & Drink

The hotel hosts a free manager's reception daily.

RECUERDOS – On-site restaurant.

CORAL – On-site bistro. Open daily.

BAR NARANJOS – On-site bar. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Playground on site

Spa Services

LA CASA DE LOS ÁRBOLES has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 12
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Hospital bed available
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 25

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Hotel La Casa de los Árboles

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Onsite COVID-19 testing (Antigen) is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Reservations are required for on-site COVID-19 testing
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • La Casa Los Arboles Zacualpan
  • Hotel La Casa de los Árboles Hotel
  • Hotel La Casa de los Árboles Zacualpan
  • Hotel La Casa de los Árboles Hotel Zacualpan

You should know

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.