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Pozo Viejo

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pozo Viejo

Outdoor pool
Deluxe Double Room
Family Room (Cuádruple)
Couples treatment room(s), massages
Garden

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Carretera Federal Zaragoza Zacapoaxtla, Km 5 SN, Zacapoaxtla, PUE, 73680
  • Zocalo De Tlatlauquitepec
    18 min drive
  • El Chamoral Ecotourist Park
    18 min drive
  • Cerro Cabezon
    21 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Cuádruple)

Family Room (Cuádruple)

Family Room (Cuádruple)

  • Mountain view
  • Sleeps 8
  • 4 Double Beds

View all photos for Family Room (Triple)

Family Room (Triple)

Family Room (Triple)

  • 27 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Pozo Viejo

Hotel in Zacapoaxtla with a full-service spa and a restaurant
This smoke-free hotel features a full-service spa, a restaurant, and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite.
Pozo Viejo offers 17 accommodations. Televisions come with satellite channels.

Bathrooms include showers. This Zacapoaxtla hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.
At Pozo Viejo, you'll find features like free WiFi in public areas and self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the family restaurant
  • Indulge with massages at the spa
  • Services include tour or ticket assistance and luggage storage
  • 10.1 mi (16.2 km) from Cerro Cabezon and 10.2 mi (16.5 km) from El Chamoral Ecotourist Park
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Pozo Viejo offers its guests a full-service spa. Spa services, a terrace, and tour/ticket assistance are also featured at Pozo Viejo. Self parking is free.

This 3.5-star Zacapoaxtla hotel is smoke free.

Restaurante De Santiago - This family restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • Room service available

Restaurants on site

  • Restaurante De Santiago

Things to do

  • Full-service spa

Guest services

  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 21-inch TV
  • Satellite channels

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

  • Pets: MXN 100 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 100 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

We should mention

  • There is limited hot water on site.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pozo Viejo Hotel
Hotel Pozo Viejo
Capital O Pozo Viejo
Pozo Viejo Zacapoaxtla
Pozo Viejo Hotel Zacapoaxtla

Pozo Viejo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 25 reviews" "
Rating 8 - Good. 6 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

laura

Stayed 2 nights in Jan 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El concepto de hotel me gusto, lo unico que si creo que pudieran mejorar es que en la habitación de 4 camas en donde 2 estan arriba deberian colocar un soporte en medio para que este mas reforzada la parte de arriba
Stayed 1 night in Nov 2023

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
El ambiente rústico y su restauran son ideales para descansar, el complemento del spa es bueno... Considero si tener ventiladores en las habitaciones que no cuentan con calefacción ya que por la humedad y en bochorno la habitación se siente caliente. . Y ojalá solo hubiera alguien en el restaurante que pudiera darte un café o algo sencillo para la noche ya que el restaurante cierra a las 7pm .
Stayed 2 nights in Apr 2024

8/10 Good

Concepcion

Liked: Property conditions & facilities
No hay servicio a la habitación después de la 9 de la noche queríamos un café y nos enviaron a la gasolinera
Stayed 1 night in Apr 2024

10/10 Excellent

JAZMIN VIOLETA

Stayed 2 nights in Dec 2023

10/10 Excellent

Marco Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Mauricio

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Jesus Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que se encuentra rodeada de naturaleza
Stayed 2 nights in Sep 2022

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities
Súper bonito y tranquilo
Stayed 1 night in Feb 2022

10/10 Excellent

ROBERTO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación y el personal atento....el agua de la regadera difícil controlar la temperatura Me gustó regresaré...
Stayed 1 night in Dec 2021

8/10 Good

Carlos Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable.
Es un muy bonito lugar y disfruté mucho la habitación con chimenea. Lamentablemente el restaurante cierra los martes y no había ni café. El internet estuvo muy irregular. La presión y temperatura de la regadera muy bien. Sugiero no dejar suektis a los Gran Danés, porwue aunque son tranquilos, no dejan de imponer. Espero regresar printo.
Stayed 1 night in Dec 2021

10/10 Excellent

Mary Paz

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Me encanto, solo las almohadas no tan altas estarían de lujo
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el concepto del hotel su decoración ecleptica que tiene diversos detalles, los jardines muy limpios, la habitación impecable, el servicio del restaurante bueno y los precios tanto de hospedaje como alimentos muy accesibles. Sin lugar a dudas volvere en otro momento.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel encantador ideal para pareja o incluso para niños, la comida del restaurante es simplemente deliciosa.Todo su personal muy amable, su temazcal es insuperable.
Stayed 3 nights in Apr 2021

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso Zacapoaxtla
Al llegar no me daban la habitación porque según estaba ya rentada ! Tardaron en organizarse como 30min !! Finalmente me dieron una habitación más gran y todo estuvo excelente
Stayed 1 night in Nov 2020

8/10 Good

RAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N buen hotel
Es un buen hotel sobre la carretera 15 minutos antes de llegar a Zacapoaxtla. Me gusto que la habitacion que me dieron tenia chimenea sin embargo no fue necesaria utilizarla debido a que la temperatura dentro de la habitacion era muy agradable
Stayed 1 night in Sep 2020

10/10 Excellent

Juan Adolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familia Rodríguez
Hotel con todas las medidas de sanitización, con seguimiento de protocolos adecuados al ingreso, estancia. Es una buena opción para la familia. Sus administradores muy atentos. Volvería
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto el hotel el contacto con la naturaleza es increíble
Stayed 1 night in Mar 2020

10/10 Excellent

Celene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación pra el descanso y lugar base para poder explorar otros municipios. Cuenta con su propio restaurante... Muy buena atención de parte del personal.
Stayed 1 night in Feb 2020