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Best Western Plus Heritage Rail Inn & Suites

3.0 star property

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Photo gallery for Best Western Plus Heritage Rail Inn & Suites

Reception
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Lobby
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
140 Leader Heights Road, York, PA, 17403
  • York College of Pennsylvania
    ‪5 min drive‬
  • WellSpan York Hospital
    ‪6 min drive‬
  • York ExpoCenter
    ‪9 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Honeymoon Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Non Smoking, Kitchenette (with Sofabed)

  • 22 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is €90
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includes taxes & fees
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About this property

Best Western Plus Heritage Rail Inn & Suites

Hotel in York with free breakfast and a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, a seasonal outdoor pool, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a lobby fireplace, and ATM/banking services are onsite. Housekeeping is available on request.
Best Western Plus Heritage Rail Inn & Suites offers 134 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Heritage Rail Inn & Suites. During your stay, you're just a quick walk from The Heights. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a car charging station, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by foot from The Heights and a 2-minute drive from William Kain Park
  • Dogs welcome for a fee
Best Western Plus Heritage Rail Inn & Suites offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly Best Western Plus Heritage Rail Inn & Suites also features a fireplace in the lobby, laundry facilities, and an ATM. Self parking is free.

This 3-star York hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 31 and close September 04.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel York
Holiday Inn Express York

Best Western Plus Heritage Rail Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 108 out of 145 reviews
Rating 8 - Good. 23 out of 145 reviews
Rating 6 - Okay. 8 out of 145 reviews
Rating 4 - Poor. 5 out of 145 reviews
Rating 2 - Terrible. 1 out of 145 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert Anthony

Stayed 1 night in Dec 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Stayed 2 nights in Dec 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean.
Stayed 1 night in Nov 2024

4/10 Poor

Bonnie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
About the only thing positive about our stay was the friendliness of the front desk staff. We checked in in the afternoon and returned for our stay about 9:00 pm. we went to our room and discovered they had given us a king bed instead of the 2 queens we requested. The was also a very powerful and unpleasant odor in the room. We returned to the front desk to get the room situation corrected and were given a room with 2 queens 2 doors down from the previous room. There was still an odor in the room though not as strong. Additionally, there was a small electric device plugged in on the floor which claimed to be some sort of odor suppressor which i had to return to the front desk. The bedding smelled strongly of bleach but at this point we weren't changing rooms again. The next morning both my husband and i took showers only to find that the tub drained very poorly. In addition to all of this, the entry (foyer) light in both rooms we were in did not work. We had stayed in this hotel many times previously when it was a Holiday Inn Express and did not have these issues.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Renate, Fairfax

Travelled with family
Nice and convenient
Stayed 2 nights in Dec 2024

10/10 Excellent

Shawn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options. Friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lawrence

Stayed 2 nights in Aug 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very relaxing. Stayed three days. Had a really nice breakfast with a nice variety of things to eat as well as snacks. Was very clean as well as.quiet.
Stayed 3 nights in Nov 2024

8/10 Good

shanleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Thanks!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Stayed 9 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Underwhelming experience
Stayed in this hotel last weekend as an option for a dear friend's wedding in the area. Hotel's communication was quick upon booking and was first told to let them know about early check in and said there was not an issue, then the AGM replied a few days later claiming there was a $30 fee for early check in when I wasn't told that in the beginning so we decided against it; then there's the stay: Our entire 3rd floor smelled of weed every morning to afternoon which screamed someone on the floor or staff was smoking, our refrigerator door lining had mold all over it from never being cleaned or upkept, no door hanger in our room to spell out privacy for sleeping, part of wall above the window had tears on it from a reno project that was covered by the curtains. Bathroom shower only worked on two of the three settings and the door to the bathroom go inward taking up bathroom space when it should open outwards. AC never fully cooled the room down even set at mid 60's. Breakfast was ok, their buffet options were cold even when staff brought out new batches, best things were the waffle maker and coffee maker you made it yourself. After check out I left the hotel this information regarding my stay through their text feedback and have heard nothing since which will be about a week. Overall, it's a quiet hotel given where it's located but there's definitely better options in the area for as much or less. Just underwhelming in lack of care for the rooms or consideration.
Stayed 2 nights in Oct 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lighting in the room is insufficient
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, covenient, nice staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 3 night stay, desk staff were awesome. Will be adding this to my list of hotels to use while traveling in PA!
Stayed 2 nights in Oct 2024

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very clean and comfortable rooms, and very good breakfast. Enjoyable stay.
Stayed 4 nights in Oct 2024

8/10 Good

John, Davie

Liked: Cleanliness, staff & service, property conditions & facilities
Should be coffee available in the lobby before 6:30A.
Stayed 1 night in Jul 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Tammy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024