Diamonds Lodge Ltd

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Diamonds Lodge Ltd

Superior Quadruple Room, Ensuite
Superior Quadruple Room, Ensuite | Interior
Standard Double Room, Ensuite
Standard Double Room, Ensuite | Exterior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi

Explore the area

Map
23 Wigginton Road, York, England, YO31 8HJ
  • York Hospital
    1 min walk
  • York St. John University
    8 min walk
  • Yorkshire Museum Gardens
    15 min walk
  • Leeds (LBA-Leeds Bradford)
    62 min drive

Room options

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Comfort Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Superior Quadruple Room, Ensuite

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Diamonds Lodge Ltd

Guesthouse in York, near York Minster
This smoke-free guesthouse features free WiFi in public areas and multilingual staff. Housekeeping is not available.
Diamonds Lodge Ltd offers 7 accommodations.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Diamonds Lodge Ltd, you're just a quick walk from York Hospital. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi in some public areas
  • Breakfast is offered for a fee
  • Amenities include a multilingual staff
  • Just a 2-minute drive from York Minster and a few minutes from York City Walls
Diamonds Lodge Ltd offers its guests multilingual staff. WiFi is free in public spaces.

This 4-star York guesthouse is smoke free.

Languages

English, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • Breakfast available for a fee

Guest services

  • Multilingual staff
  • No housekeeping

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability

Check-out

Check-out before 10:30 AM

Special check-in instructions

Arrivals after 2 PM on Saturday and Sunday cannot be accommodated.

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Crossways Guest House
Crossways Guest House York
Crossways York
Crossways Guest House Hotel York
Crossways Guest House Guesthouse York
Crossways Guest House Guesthouse York
Crossways Guest House Guesthouse
Crossways Guest House York
Guesthouse Crossways Guest House York
York Crossways Guest House Guesthouse
Guesthouse Crossways Guest House
Crossways Guest House York
Diamonds Lodge Ltd York
Diamonds Lodge Ltd Guesthouse
Diamonds Lodge Ltd Guesthouse York

Diamonds Lodge Ltd Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 61 out of 176 reviews" "
Rating 8 - Good. 59 out of 176 reviews" "
Rating 6 - Okay. 35 out of 176 reviews" "
Rating 4 - Poor. 9 out of 176 reviews" "
Rating 2 - Terrible. 12 out of 176 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Disliked: Staff & service, amenities, property conditions & facilities
Text received to change my accommodation 3 hours after I was due to check in. Not where I originally booked. Ended up 15 minutes out of Town. Light curtains with a streetlight outside made the room like daylight all night. Adequate facilities. Luke warm shower . Otherwise ok.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wan Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really spatial and beautiful ground floor room with big windows. Very nice staff, provided lots of help. Bus stop right in front of the house.
Stayed 4 nights in Aug 2024

6/10 Okay

Tony

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Stayed 2 nights in Jun 2024

10/10 Excellent

Ellie-Mae

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Luke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly the worst hotel in York
Firstly this is all my opinion. So the place says it is 4 stars as rated by Enjoy England I have looked them up repeatedly and cannot see such an awarding body, so to me that seems like a lie. Again that won't be the only (in my opinion) lie that they say to get people to stay but we'll get to that. It says that it is close to the city centre do you consider 20 minutes on foot close? Again it doesn't tell you it's next to a hospital or show you the front of the building in it's pictures that's because it's a house and a pokey one at that. Next let's move on to the rules they don't tell you about before arrival, you are not allowed alcohol in the room you are not allowed takeaway in the room and you are strongly encouraged not to make any noise after 10pm what is more fun when you're on holiday than copius rules? On top of that the rooms are incredibly small it feels like you're in someone's back bedroom, which wouldn't be a problem if that was clearly shown that was what it was but it wasn't clear. Also whilst in there you feel incredibly on view and like you have to be on your best behavior again as though you are staying with a parent not want you want on holiday. Relaxation isn't on the cards. Finally, the staircase is a deathtrap (in my opinion) incredibly steep and not wheelchair friendly, also the front of the property is very icy and that is also hazardous. Oh and the online check in procedure where you have to give you passport details is also irritating.
Stayed 1 night in Dec 2023

6/10 Okay

Lee

Travelled with group
Liked: Room comfort
Yes it was ok for a nights sleep. Not the ritz but much cheaper than others. I struggled a little getting door lock codes but I would stay again as it worked ok for us.
Stayed 1 night in Aug 2023

10/10 Excellent

Laura

Stayed 1 night in Aug 2023

6/10 Okay

Stephen

Liked: Cleanliness
Handy Guest House for Hospital.
Guest house very close to Hospital. Tricky to find on street parking, then you only have 10 mins to get checked in and get a Parking permit issues. Checked in at 14.00, entrance hall full of of bed linen bags ready to picked up... Trip hazard and fire risk in my opinion and didn't seem inviting. Kitchen area when checking in looked very dishevelled and didn't give good impression. Room was clean but various issues including shower room towel rail hanging off, incorrect lamp with sensor in shower room with no way of isolating fan on a night but still having light, curtains looked old and tired and some clips missing, ground floor window had no way of locking slightly open so room was roasting. To be totally honest, we wouldn't stay there again. It was £107 per night but probably worth half that. Manageress was very friendly and helpful though... Property just nerds a bit of TLC maintenance wise.
Stayed 1 night in Jul 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

nicko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well recomended place to stay in York… the Owner is very helpfull and Welcome and his name is Mr Maskud ( i hope i spell it correctly) welldone
Stayed 1 night in Sep 2022

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was OK, i was left to get on with my business, which i preferred.
Stayed 1 night in Aug 2022

10/10 Excellent

salum

Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
The place is near the bus stop, it’s quiet and the room is worth the price
Stayed 1 night in May 2022

8/10 Good

Ludmilla

Liked: Cleanliness, room comfort
Recommend
It was a good two night stay and close to the York St. John University as that’s what I needed it.
Stayed 2 nights in Feb 2022

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

2/10 Terrible

Linsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund
Very poor experience as one of the reservations we made couldn’t be found therefore we were a room short and no apology or refund as of yet
Stayed 1 night in Nov 2021

6/10 Okay

Jason

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

8/10 Good

THOMAS

Liked: Cleanliness, property conditions & facilities
Single room, basic but clean. Comfortable bed. Good size en suite bathroom.
Stayed 1 night in Nov 2021

6/10 Okay

Miriam

Travelled with family
Liked: Staff & service
Diamond lodge
The stay at Diamond lodge was slightly disappointing as it did not appear as it had presented on line. It was clean but very basic and was not good value for money. I would describe it as a hostel environment rather than a guest house.
Stayed 1 night in Nov 2021

2/10 Terrible

Claire

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In short the room was so bad, that we left, and booked into a different hotel. The property is failing apart, major work is needed fix all the problems. - The shower, only produce burning hot water. - The socket extension was screwed to wall and was only power outlet, this produced sparks when used. - Carpet filthy, - Bed mattress had failed and was saggy. - Sealant looked to have been installed by a young child. - etc. Avoid this property at all cost,
Stayed 1 night in Nov 2021

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay. You needed a permit to park on a street near the property. The permit you from the premises when you check in cost of £6/7 but no spaces left. So a 5 min walk from the property there is a payed carpark @ a cost of £6 for 24hrs. Also on arrival there is some rules no drinking on the premises is found out alcohol has been consumed there is a £25 bill on top of the full nights stay.
Stayed 1 night in Oct 2021

10/10 Excellent

Anthony, warrington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021