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The Westin Yokohama

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin Yokohama

Exterior
Indoor pool
Exterior
Room, 2 Double Beds, Non Smoking
Daily buffet breakfast (JPY 4900 per person)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Room service
  • Gym
  • Spa

Explore the area

Map
4-2-8 MINATOMIRAI, NISHI KU, Yokohama, 2200012
  • PIA ARENA MM
    2 min walk
  • Landmark Tower
    9 min walk
  • Yokohama Minato Mirai Hall
    11 min walk
  • Tokyo (HND-Haneda)
    27 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Corner

Club Room, 1 King Bed, Non Smoking, Corner | Lounge

Club Room, 1 King Bed, Non Smoking, Corner

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

  • 84 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Club Room, 2 Double Beds, Non Smoking | Lounge

Club Room, 2 Double Beds, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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About this property

The Westin Yokohama

Luxury Yokohama hotel in Yokohama City Centre with 4 restaurants
4 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
The Westin Yokohama offers 373 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Heavenly Spa by Westin has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Westin Yokohama. During your stay, you're just a quick walk from PIA ARENA MM. Enjoy features like free WiFi in public areas, plus 4 restaurants and a full-service spa.
  • Free WiFi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, massages, or body treatments at Heavenly Spa by Westin
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Within a 15-minute walk of Landmark Tower and Anpanman Museum
  • Airport shuttle service available for a fee
The Westin Yokohama offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury The Westin Yokohama. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available.

This 5-star Yokohama hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.
The Westin Yokohama has 4 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, German, Japanese, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (JPY 3000 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 9:00 AM to 4:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: JPY 4900 for adults and JPY 2450 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms - 5

Outdoors

  • Garden

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • Laptop-compatible safe
  • LED light bulbs
  • Local maps
  • Phone
  • Slippers
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The listed optional pool fee applies to guests age 12 and older. The pool fee for children age 4-11 is JPY 1650, and there is no fee for children age 3 and under.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2450 for children
  • Airport shuttle fee: JPY 800 per person (one-way)
  • Secured self parking fee: JPY 3000 per day
  • Pool fee: JPY 3300 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

The Westin Yokohama Hotel
The Westin Yokohama YOKOHAMA
The Westin Yokohama Hotel YOKOHAMA

The Westin Yokohama Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 143 out of 191 reviews" "
Rating 8 - Good. 32 out of 191 reviews" "
Rating 6 - Okay. 8 out of 191 reviews" "
Rating 4 - Poor. 4 out of 191 reviews" "
Rating 2 - Terrible. 4 out of 191 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful stay at the Westin Yokohama! Staff (thank you, Andy!) was great from the moment we arrived. My family thoroughly enjoyed the room and facilities. We are looking forward to visiting again soon!
Stayed 1 night in Sep 2024

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room view! Room was very spacious and comfortable. Best stay in Yokohama!
Stayed 2 nights in Sep 2024

10/10 Excellent

Julia

Stayed 1 night in Aug 2024

8/10 Good

Adelis

Travelled with family
Liked: Cleanliness, property conditions & facilities
The food and services not good
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Great hotel
Excellent hotel in a great area. The hotel is beautiful and rooms are very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

HUGO ITALO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 23 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

April

Stayed 14 nights in May 2024

10/10 Excellent

Kana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
大切な日にとても素晴らしいサービスをして下さいました。 どうもありがとうございました
Stayed 1 night in Jun 2024

10/10 Excellent

Nevin, Harrisburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place for a Holiday!
Stayed 1 night in May 2024

10/10 Excellent

Leia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our stay at the Westin was amazing, great service, the rooms are beautiful and the buffet breakfast had lots of variety.
Stayed 1 night in May 2024

10/10 Excellent

Wai Yee Isabella

Stayed 3 nights in May 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a hotel should be.
Excellent hotel. Room was clean, spacious & had a great view! Super comfortable bed and 3 English TV news channels. Highly recommend.
Stayed 1 night in May 2024

10/10 Excellent

PI HUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good, except that food prices were very high, and the one meal we ate at the French restaurant was mediocre considering how much we paid. The Yen is weak right now, and the meals we had outside the hotel were excellent and very inexpensive. We would stay again, but would not eat the food at the hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Shi Jie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what you would expect of a 5stars hotel.
Stayed 3 nights in May 2024

10/10 Excellent

YUICHIRO

Stayed 1 night in May 2024

10/10 Excellent

Cheryl, Lewisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in May 2024

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very convenient place, close to Train station and walkable to many good place to go in Yokohama.
Stayed 2 nights in Apr 2024

8/10 Good

Tetsuro

Stayed 1 night in Apr 2024

4/10 Poor

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was amazing, great view and spacious. Reason for low rating was due to numerous miscommunication from concierge & reception from check in. Unhelpful, unclear and different response depending on who you asked. Should also be more clear when booking there is a charge PP for using pool
Stayed 2 nights in Apr 2024

8/10 Good

RACHEL

Stayed 3 nights in Apr 2024