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New Otani Inn Yokohama Premium

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Otani Inn Yokohama Premium

Breakfast, lunch and dinner served
View from room
Front of property – evening/night
Reception
Buffet

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Housekeeping
    Housekeeping

Explore the area

Map
1-1-7 Sakuragicho, Naka-Ku, Yokohama, Kanagawa, 231-0062
  • Landmark Tower
    3 min walk
  • PIA ARENA MM
    5 min walk
  • Yokohama Museum of Art
    7 min walk
  • Tokyo (HND-Haneda)
    29 min drive

Room options

View all photos for Superior Double Room, City View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room, City View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Bay View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room, Bay View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Triple Room, Bay View (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Triple Room, Bay View (no Cleaning Service and no Towel Change) Non-Smoking

  • 30 sq m
  • Bay view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, City View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room, City View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin Room, Bay View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room, Bay View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Bay View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Triple Room, Bay View

  • 30 sq m
  • Bay view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room (1 guest use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room (1 guest use)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, City View (2 guests use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room, City View (2 guests use)

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room (2 guests use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room (2 guests use)

  • 22.0 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Bay View (2 guests use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room, Bay View (2 guests use)

  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, City View (1 guest use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room, City View (1 guest use)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Bay View (1 guest use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room, Bay View (1 guest use)

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

Twin - Non-Smoking

  • Sleeps 2

Superior Triple - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

4Beds - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 1

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 1

Superior Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 1

Superior Double - Non-Smoking

  • Sleeps 1

Superior Triple - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Superior Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 1

Deluxe Double - Non-Smoking

  • Sleeps 1

4Beds - Non-Smoking

  • Sleeps 4

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Front of property – evening/night

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About this property

New Otani Inn Yokohama Premium

Central hotel with a 24-hour front desk connected to a shopping center in Yokohama
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
New Otani Inn Yokohama Premium offers 240 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with digital channels and pay movies.

Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and complimentary toiletries. This Yokohama hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The shopping around New Otani Inn Yokohama Premium gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Landmark Tower. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Within a 15-minute walk of Yokohama Cosmo World and Pacifico Yokohama
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and laundry facilities are also featured at New Otani Inn Yokohama Premium.

This 3.5-star Yokohama hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
New Otani Inn Yokohama Premium has a restaurant serving breakfast, lunch, and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3500 for adults and JPY 1500 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • THE sea

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 1500 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

New Otani Inn Yokohama
New Otani Yokohama
Otani Inn Yokohama
New Otani Inn Premium
New Otani Yokohama Premium
New Otani Premium
New Otani Yokohama Yokohama
New Otani Inn Yokohama Premium Hotel
New Otani Inn Yokohama Premium Yokohama
New Otani Inn Yokohama Premium Hotel Yokohama

New Otani Inn Yokohama Premium Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1006 reviews" "
Rating 8 - Good. 314 out of 1006 reviews" "
Rating 6 - Okay. 102 out of 1006 reviews" "
Rating 4 - Poor. 34 out of 1006 reviews" "
Rating 2 - Terrible. 17 out of 1006 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jo Wai Jowil

Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great services. Excellent location to explore Yokohama.
Stayed 1 night in Jul 2024

10/10 Excellent

Ehdie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time when I stay here. Right next to the station and a ton of shopping and food. You don’t really need a vehicle to get any where good
Stayed 1 night in Aug 2024

10/10 Excellent

Debora K.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jul 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Gankhuyag

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view in Yokohama!
Stayed 1 night in Jul 2024

10/10 Excellent

Selina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to many tourist locations
Stayed 2 nights in Jun 2024

10/10 Excellent

Ursula, Richmond

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent place. I would stay here again. Thank you for the hospitality.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ayumi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view on the ocean side! It was worth the money for the ocean side.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Cleaning can be better
The hotel cleaning can be better. The carpet in the room was not properly vaccum daily. The carpet around the head board eas dusty. We also saw a piece of manicure nail left behind by previous guest on the carpet inside the closet when we checked in. Besides all that, the room we were in had nice view and rhe property is conveniently located above a mall with easy access to food, subway and train station.
Stayed 8 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Great view, clean and spacious room
Stayed 3 nights in May 2024

10/10 Excellent

James

Stayed 2 nights in May 2024

10/10 Excellent

JR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here and it was very central to a main station and there was lots to do in the area. Would definitely stay again the next time we are in the Yokohama area.
Stayed 2 nights in May 2024

10/10 Excellent

H. Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good location.
Stayed 1 night in May 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views!
Stayed 1 night in Mar 2024

10/10 Excellent

Willis

Stayed 1 night in May 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Hotel is connected to Sakuragicho Station. What a convenience! Supermarket and nice stores all within the same complex. Rooms were comfortable and quiet. Size of the room was decent with a nice tub and shower. We had a wonderful time in Yokohama! Easy to get to Kamakura from this hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Ryan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent.
Stayed 13 nights in Apr 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little confusing finding the hotel entrance, but once I did, the remainder of my time was very pleasant! They have amazing views of the bay and Cosmic World if you request a bay view room. I, however, just got the city view, which was alright. Room was spacious and comfortable as well!
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

10/10 Excellent

Ehdie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel when I have to book last minute. Affordable and very convenient area.
Stayed 1 night in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular views.
Very convenient hotel..steps from train station..close to everthing. Great staff..great breakfast. Shopping steps away. Spectacular view of Mt. Fuji on a clear day. Lots of restaurants nearby. All attractions easily reachable from hotel. Thanks to all the staff. Will definitely be back here.
Stayed 5 nights in Mar 2024

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location. Next to shopping mall is great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Bart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Yokohama!
Wonderful hotel with an amazing view of Yokohama bay front especially at night with the illuminated Ferris wheel! Beds were comfortable and the atmosphere in the hallway was relaxing with the piped in sounds of ocean waves. Breakfast buffet had a lot of variety and everything was delicious but it can get busy and we had to wait about 10 minutes for a table. Conveniently located next to the train station and other tourist attractions!
Stayed 1 night in Mar 2024

6/10 Okay

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Non Japanese staff needs more training. Not friendly and unprofessional both verbal and practical.
Stayed 5 nights in Mar 2024