Hostel Zen

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostel Zen

Balcony
Art Room
Annex Single Room
Property entrance
Fridge, microwave

Reviews

6.6 out of 10

Popular amenities

  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
3-10-5 Matsukage-cho, Naka-ku, Yokohama, Kanagawa-ken, 231-0025
  • Yokohama Cultural Gymnasium
    6 min walk
  • Yokohama Stadium
    7 min walk
  • Motomachi Shopping Street
    7 min walk
  • Tokyo (HND-Haneda)
    27 min drive

Room options

Business Double Room, 1 Large Single Bed, Shared Bathroom

  • 6 sq m
  • Sleeps 2
  • 1 Large Twin Bed

Annex Single Room

  • 5 sq m
  • Sleeps 1
  • 1 Twin Bed

Traditional Triple Room, Shared Bathroom

  • 9 sq m
  • Sleeps 3
  • 3 Twin Futons

Art Room

  • 6 sq m
  • Sleeps 2
  • 2 Twin Futons

Economy Twin Room, 2 Bedrooms, Non Smoking, Annex Building

  • 7 sq m
  • Sleeps 2
  • 2 Twin Beds

Traditional Twin Room, Shared Bathroom

  • 6 sq m
  • Sleeps 2
  • 2 Twin Futons

Double Room With Small Double Bed And Shared Bathroom

  • Sleeps 2
  • 1 Twin Bed

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About this property

Hostel Zen

Hotel with a rooftop terrace, a short walk to Yokohama Stadium
A rooftop terrace, a microwave in a common area, and a refrigerator in a common area are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, free newspapers, and motorcycle parking. Weekly housekeeping is available.
Hostel Zen offers 29 air-conditioned accommodations with slippers and blackout drapes/curtains. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
During your stay at Hostel Zen, you're just a quick walk from Yokohama Stadium. You'll find features like free WiFi in public areas, plus a rooftop terrace and laundry facilities.
  • Free WiFi
  • Motorcycle parking only
  • Amenities include free lobby newspapers, laundry facilities, and a multilingual staff
  • 7 minutes by foot from Yokohama Stadium and a 3-minute drive from Tokyo Bay
As a guest of Hostel Zen, you'll find a rooftop terrace, a vending machine, and multilingual staff. Public spaces have free WiFi and wired Internet. Hostel Zen also features complimentary newspapers in the lobby, laundry facilities, and a microwave in a common area. Only motorcycle parking is available.

Smoking is allowed in designated areas at this Yokohama hotel.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site motorcycle parking only

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • 4 steps to reach property
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Shared microwave
  • Shared fridge

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Towels

Entertainment

  • TV channels
  • TV

More

  • Iron/ironing board (on request)
  • Local maps
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
The reception of Hostel Zen is located on the 5th floor of No. 3 Hotel Hammamatsu-so.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hostel Zen
Hostel Zen Yokohama
Zen Hostel
Zen Yokohama

Hostel Zen Reviews

Reviews

6.6
Rating 10 - Excellent. 32 out of 214 reviews" "
Rating 8 - Good. 60 out of 214 reviews" "
Rating 6 - Okay. 81 out of 214 reviews" "
Rating 4 - Poor. 20 out of 214 reviews" "
Rating 2 - Terrible. 21 out of 214 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Very chill place. Good for travelers.
Stayed 2 nights in Oct 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome! I love the price! Your own room with AC! For the price of a meal in the US. Cant beat it.
Stayed 1 night in Jun 2023

8/10 Good

Conner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice cheap place for budget travel.
Stayed 2 nights in Apr 2023

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities
Great value for the cost

4/10 Poor

S, Kyoto

Disliked: Cleanliness, amenities, property conditions & facilities
Firstly, when I booked an Annex room I wasn’t told in the confirmation that it was a totally separate building from the location on the map in the hostel listing. So when I arrived I had to walk up 5 flights of stairs in a hot building with no elevator to find the reception (why is reception on the 5th floor?!) only to be told I had to go to another building. Second, the listing said share showers were included. It didn’t say you have to pay ¥100 for 4 minutes of running water (you can stop the water to pause the time). This wasn’t the end of the world but it would’ve been nice to know before I booked. Third, the showers and bathroom smelled of mildew and people were being disgusting. The walls are paper thin and I was near the showers so I could hear people spitting and nearly vomiting they were hawking up stuff so hard, IN THE SHOWER. Disgusting! Fourth, men were on the same floor as women so it really felt unsafe. The 2nd floor was painted blue (for boys I thought) and 3rd pink, and white I appreciate they threw gender stereotypes out the window, it was very uncomfortable to run into strange men in the halls. Fifth, the neighborhood is so unsafe. There’s garbage all over the streets and it smells like urine everywhere. On my way there I easily passed about 25-30 homeless looking men lurking about. Some were sleeping, some were drunk, some were just standing in the road... I think there’s some sort of cafe facility nearby for them, but it really felt unsafe.
Stayed 3 nights in Aug 2019

2/10 Terrible

antoinette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATTENTION GIRLS
Unfortunately the place was pretty dirty, there was mould in the room, the shower and toilet. I wouldn’t stay at this hotel again and to be honest if you’re a girl traveling or even a couple of girls traveling I wouldn’t stay here as it was a unsafe area and the hostel didn’t feel safe either when in theory I should have felt safe enough to sleep.
Stayed 1 night in May 2019

8/10 Good

isnel aljanatul mawa

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a short trip
Very near to train station
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Nov 2017

6/10 Okay

Lourdes

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, close to the train station
This was my first time staying in a Hostel Hotel. I was an experience I will be doing again at other location I visit.

6/10 Okay

Jose

Liked: Cleanliness, staff & service, room comfort
DRMelo Music Loved Yokohama
i had good sleep and had a private room.i gotta admit i didn't like the idea of paying to shower but that helps save water lol. good idea lol

6/10 Okay

Tomy Alvin

4/10 Poor

Hannah, Mokena

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Coin operated showers and a neighborhood full of homeless men stinking of their own urine were the only things that were unsettling about this Hostel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed here years ago,was vg. Now under New Management. Our Non smoking room stank of Cigarette smoke,we cancelled the next day & moved to another Hostel. I would not recommend this place.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smell of cigarette smoke every where
-1. I saw the white and pink decoration room picture makes me to decide to stay at there but actual too was dark ivory with tuff surface. -2. Smell of cigarette smoke in the room, hallway and every where even non smoke room. Also mold under the window. -3. I had to prepare 100 yen coins for coin shower machine. There are only 2 coin machines each floor which means about 20 rooms share 2 shower every morning.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Alan, Australia

Easy to station
For this price is ok

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Pay to shower
You have to pay a 100 yen for every four minutes to shower n rooms are cleaned once a week

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Nice experience
The hotel is quite difficult to find as they are 2 of them at different blocks although close to each other. From the outside the hotel looks a big rundown but inside is as clean as it possibly get. Staying there feels relaxing...if you're solo traveller.

8/10 Good

Miyako, NYC

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate living conditions
It was a little cramped, but overall had all the essentials for a cheap trip with a friend.

4/10 Poor

Kenneth, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid showers and personal items stolen twice!
I was a little surprised when I went to the shared bathroom that I had to pay 100 yen coins for four minutes of water in the shower. That is about $1. for 4 mins. I had stayed here before and they were not charging to take a shower, so that didn't feel too good since they don't mention it in the hotels.com advertisement. Also they have a shared kitchen where you can put your food into the refrigerator. My things were in plastic bags marked with my room number on. Two different times over three nights, my food and drinks were stolen. So much for safe Japan because I didn't see any foreigners like myself, just other Japanese guests. So if you don't like hidden charges and having to pay for showers and your things stolen, then this place is not bad for the price in Japan.

8/10 Good

Anthony, Portland

Liked: Cleanliness
Good value and location
Good hostel for solo stay. The room is small but clean and air conditioned and has a window that opens. The bathrooms are clean. The shower requires payment (not much), but at least it's a private stall unlike a lot of japanese bath house style showers that some hostels and capsule hotels have. The hotel is located very close to a train station, a grocery store, Motomachi shopping area and Chinatown. Overall good value for the price.

8/10 Good

Dongju, 서울 신당동

Liked: Staff & service, property conditions & facilities, room comfort
My good choice
I stayed for 5 days before. I enjoyed my all time with the accommodation. Firstly, the price is good. I could save the money. Secondly, I got 1 private room although it was small. I think it's ok because I just needed a room to sleep. Finally, it is convenience because there is the train station near there.

4/10 Poor

ANDRES, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Don't try it.
Don't even try this. The service is bad enough in Japanese terms. If you arrive after 10pm, you'll be on your own, the guy answered the phone once shortly and then he didn't answer anymore. Next day told me it was closed already. Luckily enough I found a local guest that helped me to get whatever room was open. They attempted to charge me extra for that. I refused with an argument. The rooms smell like terrible, no changes after discussion with owner. You have to pay a hundred yen for 4 min community shower. This place is located in Yokohama, don't even try it if you want to enjoy Tokyo's action at night. A waste of time in hours of commuting, not fun after first day. Not counting if you get lost in perhaps the biggest metro system on earth. Pay the extra money somewhere else and avoid being ripped off.