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Hotel Palmas Cocoyoc

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palmas Cocoyoc

Outdoor pool, pool loungers
Exterior
Lobby sitting area
Lobby lounge
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
AVE ROMULO F.HERNADEZ #14, Colonia Lucio Moreno, Yautepec, MOR, 62738
  • Universidad Dorados
    3 min drive
  • Restaurante Maria Bonita
    1 min walk
  • Pullman de Morelos Bus Terminal
    19 min drive
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    49 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Room amenity

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Palmas Cocoyoc

Beaux Arts hotel with spa services and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Hotel Palmas Cocoyoc offers 18 accommodations with designer toiletries and complimentary toiletries. Rooms open to balconies or patios. These individually furnished accommodations include desks. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include hot stone massages and sports massages.
During your stay at Hotel Palmas Cocoyoc, you'll be within walking distance of Six Flags Hurricane Harbor Oaxtepec. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a playground
  • Just a 3-minute drive from Six Flags Hurricane Harbor Oaxtepec and a few minutes from Universidad Dorados
Hotel Palmas Cocoyoc offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the family-friendly Hotel Palmas Cocoyoc. Self parking is free.

This Beaux Arts Yautepec hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Palmas Cocoyoc has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Couples treatment room(s)
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • -32-inch flat-screen TV
  • TV channels
  • Premium channels

More

  • Desk
  • In-room massage
  • Individually furnished
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palmas Cocoyoc

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 120.0 per day.
  • Cribs (infant beds) are available for MXN 150.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 150.0 per stay
  • Rollaway bed fee: MXN 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palmas Cocoyoc Hotel
Hotel Palmas Cocoyoc Yautepec
Hotel Palmas Cocoyoc Hotel Yautepec
Hotel Palmas Cocoyoc Yautepec
Palmas Cocoyoc Yautepec
Hotel Hotel Palmas Cocoyoc Yautepec
Yautepec Hotel Palmas Cocoyoc Hotel
Palmas Cocoyoc
Hotel Hotel Palmas Cocoyoc

Hotel Palmas Cocoyoc Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 31 out of 111 reviews" "
Rating 8 - Good. 38 out of 111 reviews" "
Rating 6 - Okay. 15 out of 111 reviews" "
Rating 4 - Poor. 7 out of 111 reviews" "
Rating 2 - Terrible. 20 out of 111 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cristina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones en mal estado, colchones de mala calidad, ruido
Stayed 1 night in Aug 2024

6/10 Okay

Edgar

Travelled with family
Liked: Staff & service
.
Stayed 2 nights in Jun 2024

10/10 Excellent

Giovanni, Palm Springs

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Luis Jose, Naucalpan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is what it is
Stayed 1 night in Mar 2024

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Martha Celis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es súper cordial, las instalaciones están impecables. Súper recomendable 🙂
Stayed 1 night in Apr 2023

8/10 Good

Walter

Liked: Cleanliness, staff & service
Nivel Hotel
Stayed 2 nights in Nov 2022

2/10 Terrible

JAIME

Liked: Cleanliness
Disliked: Staff & service
no respetaron los terminos de mi reserva
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and amazing staff
Stayed 5 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for non expensive rate, near Six flags.
Stayed 1 night in Jul 2019

10/10 Excellent

Idahli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar. Trato amable del personal. :)
Stayed 2 nights in Sep 2024

2/10 Terrible

Tania

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Falsa publicidad, poca limpieza, olía horrible a marihuana
Stayed 2 nights in Sep 2024

4/10 Poor

HECTOR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falta de atención al cliente
Me parece que no ve por el huésped, llegamos a las 13:30 y nos comentaron que por políticas del bote no entregan la habitación hasta las 3 de la tarde, la cuestión es que el hotel estaba vacío y éramos los únicos huespedes
Stayed 1 night in Jul 2024

6/10 Okay

CPC Alfredo E

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
tiene buena ubicación y jardines al igual que buena alberca, pero requiere mejorar en mucho su limpieza (toallas, sabanas, pisos y decoración de habitaciones), creo que con poco puede mejorar para que justifique el precio igualmente su decoración con rojo por todas partes, en mi opinión, da una mala imagen, lo hace parecer hotel de paso, lo que lo desprestigia
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

EDGAR

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
El personal de recepción, sin Capacitacion, con mala actitud, asume que el huésped debe de saber todo acerca del Hotel
Stayed 1 night in Apr 2024

8/10 Good

Claudia Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejorar limpieza
Hay cucarachas gigantes en el baño, falta de limpieza en la alberca
Stayed 3 nights in Apr 2024

6/10 Okay

Martín

Travelled with family
Liked: Cleanliness, staff & service
Aparte con aire acondicionado y que ya se habían acabado con aire acondicionado.
Stayed 1 night in Apr 2024

8/10 Good

JUAN CARLOS

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

2/10 Terrible

Lizbeth

No respetaron mi reservación, ni me dieron solución a la falta de su control
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeht

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. Solo me gustaria que en la zona de la piscina pusieran un poco de musica.
Stayed 2 nights in Mar 2024

8/10 Good

Luis

Liked: Staff & service
Buen lugar el personal muy atento y te apoyan mucho, lleve una persona en silla de ruedas y me facilitaron la primer habitación en planta baja, también llegue de madrugada y me recibieron sin problema , lo único que me gustaría es que tengan una plataforma para pagar con tarjeta aunque no estés en el establecimiento.
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio agradable y confortable
Estuve una sola noche pero sin ningun problema la habitacion limpia y comoda, no tiene aire acondicionado solo un ventilador de pedestal, no utilice la alberca pues no tiene caldera y sali muy temprano, la atencion del mostrador muy buena
Stayed 1 night in Feb 2024

6/10 Okay

Lorena

Travelled with partner
Liked: Cleanliness, staff & service
La verdad es que solamente revisé las imágenes del hotel, sin embargo hizo falta que revisara los alrededores. Pareciera Hotel de paso y la verdad es que por el precio, si esperaba más. El personal muy bien, pero no me gustó que para poder entrar una hora antes a la habitación para alistarme para una boda, me cobraran 200 pesos. La habitación en términos generales está bien y es sencilla pero cuando nos bañamos tiene como una pequeña fuga en el cancel de la regadera y eso hizo que se saliera agua como tipo fuga al Piso. Pusimos unas toallas para poder usar de tapete. También creo que las toallas deberían de cuidarlas más, me tocó que me dieran toalla de Sport City, Los gimnasios… En términos generales para la estancia y las instalaciones esperaría un precio más bajo
Stayed 1 night in Feb 2024