New Heaven Hôtel

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Heaven Hôtel

Exterior
Reception
Deluxe Room
Front of property
Comfort Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Rte de Melen, Yaoundé, Région du Ctre
  • University of Yaounde
    6 min walk
  • Art Museum
    9 min walk
  • National Museum of Yaounde
    3 min drive
  • Yaounde (YAO)
    17 min drive

Room options

Comfort Room

  • Sleeps 3
  • 1 Queen Bed

Executive Studio Suite

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

New Heaven Hôtel

Luxury hotel with a full-service spa and free breakfast
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services. Change of towels is available on request.
New Heaven Hôtel offers 37 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 40-inch plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and bidets.

This Yaoundé hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Fraicheur. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
During your stay at New Heaven Hôtel, you're just a quick walk from University of Yaounde. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Indulge with massages at Fraicheur
  • Amenities include locker space, a business center, and 2 meeting rooms
  • Onsite recreation includes a playground
  • Within a 10-minute walk of University of Yaounde and Art Museum
  • Free airport shuttle service
New Heaven Hôtel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. The luxury New Heaven Hôtel also features spa services, coffee/tea in a common area, and concierge services. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Yaoundé hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:30 AM.
New Heaven Hôtel has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of EUR 10

Things to do

  • Full-service spa
  • Playground

Family friendly

  • Art supplies
  • Baby bath
  • Changing table
  • Children's books
  • Children's games
  • Children's dinnerware
  • Children's toys
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Lift
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Conference space (538 square feet)
  • Meeting rooms - 2

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Roll-in shower
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 11:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.10 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: EUR 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
New Heaven Hôtel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

New Heaven Hôtel Hotel
New Heaven Hôtel Yaoundé
New Heaven Hôtel Hotel Yaoundé

New Heaven Hôtel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Liwang

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Housekeeping sometimes is messy.
Stayed 5 nights in Jul 2024

4/10 Poor

george

Business traveller
Disliked: Staff & service, property conditions & facilities
Complete hotel before start using.
Staff was friendly and helpful but the hotel is still undergoing repairs and made my stay very uncomfortable. TV didn't work, bathroom incomplete and hotel room has little to no supplies. Outside view from the balcony is absolutely disgusting.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant time here. Very friendly and organized staff. Breakfast buffet was great!! Good pricing. Will definitely be back…
Stayed 17 nights in Jun 2024

10/10 Excellent

Jean-Baptiste

Business traveller
Liked: Cleanliness, staff & service
Excellent place to stay with a friendy and welcoming staff. It will be nice to have an improved gym.
Stayed 6 nights in Jun 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, clean and very friedly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohamadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent services
Stayed 3 nights in Mar 2024

8/10 Good

Tambi

Stayed 1 night in Dec 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, property conditions & facilities
Free airport shuttle was not free when I reserved my room the day before arriving.
Stayed 1 night in Oct 2023

8/10 Good

Etchu

Stayed 1 night in Sep 2023

10/10 Excellent

Martial

Liked: Cleanliness, staff & service, property conditions & facilities
J'ai pris une suite qui était en très bon état. Belle qualité de service Equipe très réactive.
Stayed 3 nights in Jul 2024

8/10 Good

Charles Luc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
merci pour tout
Malgré la breveté du séjour, une seule nuit pour une famille de 8 personnes, nous avons profité d'un excellent accueil, nos souhaits ont tous été exaucé, la navette depuis l'aéroport très bien et un chauffeur nous a accompagné de nuit pour aller manger, petit déjeuner parfait. Nous ne pouvons que recommander cet établissement et ne manquerons pas d'y retourner à l'occasion lors de nos passages à Yaoundé
Stayed 1 night in Feb 2024

10/10 Excellent

Nicolaas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable Hotel to stay in. Wel equipped. Nice personel. Friendly people. Transport to the airport.
Stayed 6 nights in Oct 2023