Gokan no Yu Tsuruya

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Where to?

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Spa
Air conditioning
Housekeeping
Free WiFi
Parking included

Explore the area

Zao-onsen 710, Yamagata, 990-2301

Zao Hot Springs Ski Resort
‪2 min walk‬
Zao Chuo Ropeway
‪4 min walk‬
Zao Sky Cable
‪7 min walk‬
Yamagata (GAJ)
‪43 min drive‬

Room options

[No floor designation] Run of House with Toilet and Sink, Non Smoking

28 sq m
Mountain view
Sleeps 4
4 Twin Futons

Similar properties

Spa
Parking included
Free WiFi
Restaurant

for 1 room

includes taxes & fees

2 Mar - 3 Mar

About this property

Boardwalk/promenade Yamagata ryokan in Zaoonsen with a full-service spa

Along with a full-service spa, this ryokan has a refrigerator in a common area and a TV in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.

Gokan no Yu Tsuruya offers 41 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. The spa is equipped with a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs open between noon and 11:30 AM.

Our customers tell us they can't get enough of the helpful staff at Gokan no Yu Tsuruya. During your stay, you're just a quick walk from Zao Hot Springs Ski Resort. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.

Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Free self parking
Treat yourself with a visit to the full-service spa
Amenities include a vending machine, TV in a common area, and a shared refrigerator
Onsite recreation includes hot springs
Steps from Zao Hot Springs Ski Resort and 4 minutes by foot from Zao Chuo Ropeway

As a guest of Gokan no Yu Tsuruya, you'll find a full-service spa and hot springs. Public spaces have free WiFi. Gokan no Yu Tsuruya also features a vending machine, shopping on site, and a television in a common area. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Yamagata ryokan.

Languages

Japanese

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and public transport

Free covered self-parking on site

Things to do

Full-service spa
Hot springs
Shopping

Family friendly

Fridge

Conveniences

Vending machine

Guest services

Daily housekeeping
Front desk (limited hours)

Spa

24-hour public bath access
Hot springs/mineral springs
Hot springs open from noon to 11:30 AM
Hot springs water temperature (Celsius) - 43
Indoor mineral hot springs (onsen)
Outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Spa open daily
Hot tub
Yukata (Japanese robe)

Accessibility

This property does not have any lifts

Designated smoking areas (fines apply)
Shared fridge
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Fan
Heating

Bathroom

Bath or shower
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)

Entertainment

Flat-screen TV

Food and drink

Fridge

Desk
In-room massage
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Guests booked in Half Board rates must check-in by 7:20 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Hot springs access available from noon to 11:30 AM.
Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Gokan no Yu Tsuruya Inn Yamagata

Gokan no Yu Tsuruya Yamagata

Gokan no Yu Tsuruya Ryokan

Gokan no Yu Tsuruya Yamagata

Gokan no Yu Tsuruya Ryokan Yamagata

Gokan no Yu Tsuruya Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

MAN SZE JANET

Travelled with partner

22 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and helpful staff, great hospitality! Room is spacious (traditional Japanese futon style). Private onsen available for booking for free (per room per day), public onsen is also available at almost 24/7. Highly recommend to book at least 1 set of on-site dinner breakfast, local produces used.

Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family

20 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2024

10/10 Excellent

emery

26 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing hotel that I learned about from a friend. Easy to get to as it is directly across from the bus station. Can walk to the ski slopes, which is about five minutes away. Make sure to include breakfast and dinner, as they are amazing served in the room. each room also gets an hour in the private onsen, which is amazing. There is also a public Hot Springs available anytime. English is limited, but the staff are super friendly attentive, and get things done. Ski storage and the set up is perfect to arrive in the morning, Ski, while your room gets ready and then also Ski after you check out. They sell discounted tickets which saves 1100 yen (cash only).

Stayed 1 night in Jan 2024

10/10 Excellent

Meghan

2 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Incredible expe

Stayed 2 nights in Dec 2023

10/10 Excellent

Yuan

26 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are very helpful, warm and cozy ambience. Onsen is super nice, loved my stay

Stayed 2 nights in Sep 2023

10/10 Excellent

Christopher

Travelled with family

12 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Thank you for making the stay special

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

13 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Great service. Staff are happy and pleasant. And the translation audio device they use makes communication easier. There is a one-time free-use of a private onsen bath among 5 choices during the entire stay. The public open-air bath within the hotel is also not bad. I got a corner room with a view on the ski slopes and it's spacious Japanese style so I have enjoyed my stay very much. The hotel is right across the bus terminal so getting in from Yamagata train station is very convenient. There is also free shuttle service to the Zao ropeway for skiing/snowboaring or cable car to view the snow monsters. Without ski/snowboard gear, it's actually quite an easy 10-minute walk.

Stayed 2 nights in Mar 2023

10/10 Excellent

sandy

Travelled with partner

9 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

staff were incredible. could help enough.

Stayed 3 nights in Feb 2023

10/10 Excellent

Deborah

2 Mar 2023

Stayed 4 nights in Feb 2023

10/10 Excellent

William H. Johnson

28 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Incredible stay at Gokan no Yu Tsuruya for a ski and onsen vacation. Staff are incredibly friendly, the private and public onsens are phenomenal, and the room was just what I needed to enjoy 5 days in Zao. I'd recommend booking breakfast and dinner ahead if you plan to stay in for dinner. Options around Zao were at times slim, particularly late in the evening. Highly recommend Gokan no Yu Tsuruya to anyone looking for a relaxing way to spend some time.

Stayed 4 nights in Feb 2023

10/10 Excellent

Beng Ooi

Travelled with family

27 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location, hotel onsen is good

Hotel staff are friendly and helpful, recommend us good restaurant and advise us what is best time to see snow monster, lift tiket and cable car ticket buy from hotel save us some money.

Stayed 2 nights in Feb 2023

10/10 Excellent

KAR SIONG

Travelled with partner

1 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice Japanese style of stay, we arrived late but the staff wait until we arriving. They are helpful and room was clean

4/10 Poor

toshie

17 Jan 2023

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

10/10 Excellent

Maria

Travelled with family

3 Oct 2022

Liked: Staff & service, property conditions & facilities, room comfort

A magical one night stay.

We had a great stay at this Ryokan - An adult plus two teenagers. very comfortable and the private onsen are a plus. The only unfortunate part was that they were not serving dinner the day we stayed, which meant needing to look elsewhere - slim pickings in Zao this time of year.

Stayed 1 night in Sep 2022

10/10 Excellent

Sara

Travelled with partner

2 Jan 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were amazing! Discounted lift tickets if you stay here! And free private onsen once per day, but also free access to the public Onsen! Free shuttle to and from the lifts but also a very short walk if you miss it of want to walk.

Stayed 2 nights in Dec 2021