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Master Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Kokoro Mio, you'll be within walking distance of Lake Bacalar. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy or massages at the spa
  • Services include dry cleaning/laundry and a concierge
  • Just a 4-minute drive from Lake Bacalar and 10 minutes from Laguna Milagros
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Property Features

Hotel Kokoro Mio offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. The luxury Hotel Kokoro Mio also features a terrace, a garden, and concierge services. Self parking is free. This 5-star Xul-Ha hotel is smoke free.

  • 12 guestrooms or units
  • Full breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Separate dining area

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Kokoro Mio offers 12 air-conditioned accommodations, which are accessible via exterior corridors, and features private pools and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate dining areas and includes desks. This Xul-Ha hotel provides complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Private pool
  • Private balcony or patio (furnished)
  • Dining room
  • In-room dining (limited hours)
  • Private outdoor space
  • Shower
  • Housekeeping (daily)
  • Safe
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free full breakfast daily from 8:00 AM to 10:00 AM.

Mamicuy – On-site restaurant.

Gran Balam – On-site bar. Open daily.

Cafeteria Ixchel – On-site coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: MXN 450.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 450.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kokoro Mio Hotel
  • Hotel Kokoro Mio Xul-Ha
  • Hotel Kokoro Mio Hotel Xul-Ha

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.