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Barceló Maya Colonial - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Maya Colonial - All Inclusive

Aerial view
Private beach, scuba diving, snorkelling, windsurfing
Building design
Sports facility
Couples treatment room(s), steam room, Turkish bath/hammam

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar

Explore the area

Map
Carretera Chetumal-Puerto Juarez, Km. 266.3, Xpu-Ha, QROO, 77750
  • Xpu-ha Beach
    1 min walk
  • La Trattoria
    4 min walk
  • ADO Tourist Terminal Playa del Carmen
    22 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    261 min drive

Room options

View all photos for Superior Room

Superior Room | Garden view

Superior Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.1 out of 5, Very good, (3861)
The price is €769
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Occidental at Xcaret Destination - All Inclusive

About this property

Barceló Maya Colonial - All Inclusive

On private beach with outdoor pool, near Ecopark Kantun Chi
Catch some rays on Barceló Maya Colonial - All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Barceló Maya Colonial - All Inclusive offers 480 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 25 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the pool at Barceló Maya Colonial - All Inclusive. During your stay, you're just a quick walk from Xpu-ha Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • The 4 restaurants, swim-up bar, and poolside bar offer choices for drinking and dining
  • Splash around at the water park with a waterslide or swim in the outdoor pool
  • Treat yourself to hydrotherapy, manicures and pedicures, or aromatherapy at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, 2 outdoor tennis courts, and a gym
  • Guests have great things to say about the helpful staff and the beach
  • Steps from Xpu-ha Beach and 5 minutes by foot from Ecopark Kantun Chi
Barceló Maya Colonial - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Barceló Maya Colonial - All Inclusive like a water park (surcharge) and a complimentary children's club.

Free breakfast is available. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This Colonial property also offers an outdoor pool, a children's pool, and outdoor tennis courts. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4-star Xpu-Ha property is smoke free.

Guests are served free buffet breakfast.
Barceló Maya Colonial - All Inclusive has 4 restaurants serving breakfast and dinner.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 4 restaurants
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Fitness classes
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Designer shops
  • Fishing
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping centre
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Windsurfing
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (9999 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Hand-held shower head
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Feather duvet

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Colonial - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Barceló Maya Colonial - All Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Colonial Maya
Barcelo Maya Colonial
Barcelo Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive. Resort
Barcelo Maya Colonial All Inclusive. Resort Xpu-Ha
Barcelo Maya Colonial All Inclusive. Xpu-Ha
Colonial Maya
Colonial Maya Barcelo
Maya Colonial
Maya Colonial Barcelo
Barceló Maya Colonial Xpu-Ha
Barcelo Maya Colonial Xpu-Ha
Barceló Maya Colonial All Inclusive All-inclusive property
Barceló Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Hotel Xpu-Ha
Barcelo Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive.
Barceló Maya Colonial All Inclusive Hotel Solidaridad
Barceló Maya Colonial All Inclusive Solidaridad
Barceló Maya Colonial Inclusi
Barceló Maya Colonial - All Inclusive Xpu-Ha
Barceló Maya Colonial - All Inclusive All-inclusive property

Barceló Maya Colonial - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 529 out of 1045 reviews" "
Rating 8 - Good. 255 out of 1045 reviews" "
Rating 6 - Okay. 128 out of 1045 reviews" "
Rating 4 - Poor. 68 out of 1045 reviews" "
Rating 2 - Terrible. 65 out of 1045 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sam

Travelled with family, Travelled with partner
Liked: Amenities
Loads of staff and very helpful
Stayed 7 nights in Sep 2024

10/10 Excellent

Cindy

Liked: Cleanliness
Stayed 7 nights in May 2024

10/10 Excellent

Guzal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have been 2x in colonial, our family loves beach, beautiful sand, snorkeling with fish, huge pools and not being crowded, only pool with bar is usually crowded. It’s nice, beautiful and clean to walk around. Unlike staff is not friendly, pool bar you have to wait for long to get a drink. They don’t pay attention to you. Don’t smile at all. No entertainment in the evenings. Only theater at 9pm that’s all. If you like beach and pool, spending time in water yes it’s for you. Food is so so. Repeatable. No seafood. A la Carte’s are good. You tip them or not they don’t appreciate. We tip them at pool to get drinks but wait still so long. You wave or not they don’t pay attention. If you don’t pay attention for that you will love the resort, beach and enjoy pools.
Stayed 4 nights in Aug 2024

10/10 Excellent

MaryAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Beautiful. Clean. Spectacular staff.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kyminda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property lots of options entertainment food fun so large even crowded does not feel Crowded
Stayed 4 nights in Sep 2024

10/10 Excellent

Luciane

Stayed 10 nights in Aug 2024

10/10 Excellent

Ariton, brooklyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great resort
Stayed 5 nights in Aug 2024

8/10 Good

Helena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good food and very clean amenities. The only thing that would stop me from going back is the lack of activities. Animation was mediocre. From previous experiences at other resorts, the crew engage the guests more in activities and events throughout the day. It would have been nice to have a dj after the show at night for people to stick around and enjoy the rest of the evening. The music at the Jaguar club is not for everyone. I would alao recommend some activities for teenagers.
Stayed 7 nights in Aug 2024

6/10 Okay

Gilda Gabriela Saint

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Barceló Colonial is part of the 3 properties in the Barceló Resort group. The staff is very friendly and service is outstanding. The activities around the pool and at the fitness center are engaging and so much fun! The entertainment at night is good and the food at the buffet restaurants is decent with many options for all tastes, including menus for kids, and with vegetarian options. However, the cleanliness of the rooms is somewhat substandard. As soon as I arrived I asked to be changed to another room because the bathroom tub and mirrors were dirty. The hotel staff right away took care of the issue and I was moved within minutes to a much cleaner room. They even made accommodations for a sleeper-sofa for my younger kid, so everyone could have their own bed. During my stay, the room was cleaned daily, however, soap and towels were not refreshed daily, unless you asked. There's so much to do! From the pools, to the beach, aquatic activities such jet-ski, snorkeling, etc, to escape rooms and go-karts, to discotheque and bowling... the options are many! One thing you can't miss is the dolphins' show. All in all, great experience! Worth the money.
Stayed 6 nights in Aug 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somos clientes frecuentes y solo por esta ves 2 personas del bar tropical sexo masculino uno de ellos nos dijo rústicamente que ya no nos podía servir, y otro día mi esposo con brazalete premium pidió una bebida y no le quisieron servir esa bebida siempre en el mismo bar Tropical a la orilla de la piscina . Todo lo demás del hotel tiene 5 estrellas en especial bar Caribe
Stayed 3 nights in Aug 2024

6/10 Okay

Harrison

Travelled with family
Liked: Cleanliness, staff & service
Nice, quiet, family friendly, clean beach, but They need to update their beds. Our beds were terrible to sleep on.
Stayed 7 nights in Aug 2024

8/10 Good

Julien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff! Beach was very clean and not rocky. Not many diner option upon arrival. Bed need to be replaced as they are becoming pretty soft. Overall great
Stayed 4 nights in Aug 2024

6/10 Okay

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Laura Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming here for 15 years. Although the Colonial buildings are starting to show their age, we enjoy being in the center of the resort and were close to everything.
Stayed 4 nights in Aug 2024

10/10 Excellent

Valentin

Stayed 7 nights in May 2024

6/10 Okay

Eduardo

Travelled with family
Disliked: Staff & service, property conditions & facilities
Charge extra room and extra people when I pay package
Stayed 4 nights in Aug 2024

10/10 Excellent

xuerui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property ground so well maintained. Beautiful vegetation, super fun water park for kids. Turtles to see. Only wish it was less windy when we visited, water was very murky most of days we were there.
Stayed 7 nights in May 2024

10/10 Excellent

Arica, Hillsboro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Barcelo Maya!!! It is paradise and we always feel spoiled!
Stayed 9 nights in Aug 2024

8/10 Good

BENITO

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the friendliness of the staff the food choices and the beach was beautiful. The palms on the beach and all around the property made it look like paradise and feel like paradise. Only think I didn't like it that there was no access to any bike in the property or around the property. Great huge property to go biking in and no bikes around. Other than that everything was great.
Stayed 6 nights in Aug 2024

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

igor, STRONGSVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Sheldon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fourth time at barcelo maya. Lots to do, lots to see, lots to eat, well maintained, friendly staff. I'd like to have more local mexican style foods available at the buffets, but other than that we've always enjoyed ourselves and will be back.
Stayed 7 nights in Aug 2024

8/10 Good

Ann, San Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate greenery. Rooms need updating, been the same for at least the past 15 years.
Stayed 4 nights in Aug 2024

8/10 Good

Joon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of four stayed for 5 days. The resort is made up of 6 resorts side to side. The two at the ends are premium so need to pay extra. If you stay at one of the four in the middle you get to enjoy all four. The place is big and requires lots of walking ( which is good exercise). Pros: Went during low season so not as crowded. The resort was clean and well kept. Swimming pools were big, clean and well maintained. Tip: if one swimming pool is crowded you can always try the other three pools. The beaches are sandy, shallow with some rocks here and there. Tip: wear some crocks or watershoes. Food was good. But I can see it can become boring after 7 days. Tip: one can always walk a bit and try the other buffet restaurants from the adjacent resort. We noticed their menus tend to be different even on the same day. Only tried the Steakhouse restaurant and it was great. Don't know about the other a la carte restaurants. Cons. Check in took a while as other reviews have mentioned. Reason is that they still use mix of computers and pen and paper. Very inefficient. It takes about 10 to 15 minutes to process a new guest. The drinks at the swim up bars are very cheap quality. I can not speak about alcoholic drinks since I am not a drinker. But even the usual pops like pepsi were flat most of the time. Tip: get drinks from the nearby grill restaurant fountain machines. Overall: We will come back if a good deal comes along. There are still lots of other resorts to try.
Stayed 5 nights in Aug 2024