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Barceló Maya Caribe - All Inclusive

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Maya Caribe - All Inclusive

Aerial view
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Private beach, white sand, sun-loungers, beach towels
Exterior
Suite (Swim Up Premium Level)

Reviews

8.4 out of 10

Very good

Popular amenities

  • On private beach
  • Bar
  • Pool
  • Hot tub
  • All-inclusive
  • Breakfast included

Explore the area

Map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Xpu-ha Beach
    1 min walk
  • Oasis Beach
    1 min walk
  • Ecopark Kantun Chi
    6 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    260 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Swim Up Premium Level)

  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level)

  • 55 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level)

Suite (Swim Up Premium Level)

Suite (Swim Up Premium Level)

  • 133 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level)

  • 133 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level | 2A 1C)

Free minibar, in-room safe, desk, blackout curtains

Suite (Swim Up Premium Level | 2A 1C)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.1 out of 5, Very good, (3860)
The price is €769
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Occidental at Xcaret Destination - All Inclusive

About this property

Barceló Maya Caribe - All Inclusive

On private beach with 2 outdoor pools, near Ecopark Kantun Chi
Catch some rays on Barceló Maya Caribe - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa and U-Spa Kids has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Our customers tell us they can't get enough of Barceló Maya Caribe - All Inclusive's great beach location. During your stay, you'll be connected to the convention center, and just a quick walk from Xpu-ha Beach. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include 5 restaurants, a swim-up bar, and a poolside bar
  • Splash around at the water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with body wraps, reflexology, or hydrotherapy at U-Spa and U-Spa Kids
  • Services include babysitting, a kid's club, and a concierge
  • Onsite recreation includes a private beach, 2 outdoor tennis courts, and a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Xpu-ha Beach and Ecopark Kantun Chi
  • Airport shuttle service available for a fee
Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Barceló Maya Caribe - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Caribe Buffet - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Capitan Morgan Grill - This restaurant serves brunch and lunch. A children's menu is available.
La Fuente - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 5 restaurants
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar

Restaurants on site

  • Caribe Buffet
  • Capitan Morgan Grill
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Mini golf
  • Motorised watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping centre
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (12109 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Feather duvet

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Caribe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Barceló Maya Caribe - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1027 reviews" "
Rating 8 - Good. 233 out of 1027 reviews" "
Rating 6 - Okay. 105 out of 1027 reviews" "
Rating 4 - Poor. 57 out of 1027 reviews" "
Rating 2 - Terrible. 65 out of 1027 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

jacob peter emery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly,polite and helpful. The resort was very clean, well kept. The food was amazing
Stayed 9 nights in Sep 2024

10/10 Excellent

Nabarun, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family for friends in Cancun. Truly a 5 star ambience with amenities. Perfect place to relax and energize.
Stayed 4 nights in Sep 2024

10/10 Excellent

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, staff is amazing I will be back
Stayed 6 nights in Sep 2024

8/10 Good

Ivana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and a lot to do. We received an upgrade but didn’t know about it until we came to the resort and they told us we are in a different area. Would be nice to know ahead of time
Stayed 4 nights in Sep 2024

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, friendly staff. We were able to make 3 dinner reservations. Ocean has a lot of rocks which makes a little hard to walk. Drinks are good, we had access to all 4 Barcelo resorts, everything in walkable distance.
Stayed 6 nights in Sep 2024

10/10 Excellent

Vera

Liked: Cleanliness
Stayed 9 nights in Aug 2024

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy
Stayed 4 nights in Aug 2024

10/10 Excellent

Christina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Mary

Stayed 5 nights in Aug 2024

10/10 Excellent

Shantel

Stayed 4 nights in Aug 2024

6/10 Okay

Nelson, West Palm Beach

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Staff was not always friendly and benefits booked were not provided
Stayed 6 nights in Aug 2024

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Janetth

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The free hour in the spa was nice (hot and cold jacuzzi), the bedding was dirty and the restaurants always full and some of the restaurants the service was not good.
Stayed 4 nights in Aug 2024

8/10 Good

Francisco D

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach Good drinks Good amenities Food ok
Stayed 6 nights in Aug 2024

10/10 Excellent

Mary Jenny

Travelled with group
Liked: Cleanliness, property conditions & facilities
Guest services wasn’t really good.always late and made us wait 30 mins for checkout
Stayed 7 nights in Aug 2024

4/10 Poor

Angela Rita

Travelled with family
Disliked: Cleanliness
Our room was not cleaned thoroughly when we arrived. The toilet leaked resulting in a wet bathroom floor at all times. Also our shower would not drain so you are standing in dirty water while showering. There was a loud squealing sound that woke us up coming from the vent on our first night there. They did fix it but it returned periodically throughout our stay which resulted in poor quality sleep. We will not be returning and do not recommend you spend your hard earned money to stay here.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jadir, Trumbull

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! After the first night I asked for an room upgrade and the staff worked hard to make it work and found us a really nice room! Beach is beautiful, pool areas are nice, good drink selection. We travelled with family and would come back. Try to book the junior suite if you can.
Stayed 5 nights in Aug 2024

8/10 Good

laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very please with everything though the entertainment at Kukulkan theater was not that great, except the three guys singing opera were awesome. I know they can do better.
Stayed 7 nights in Aug 2024

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Norma E

Travelled with family
Liked: Amenities, property conditions & facilities
Great amenities, and beautiful beach
Stayed 7 nights in Aug 2024

8/10 Good

Josue

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The last night we were there we had 2 terrible experiences First our room door was jammed on the inside and it wouldn’t open, my husband and kids were stuck outside while I was inside, it took over 30 mins to get someone to help and multiple calls to reception which staff was extremely rude saying they weren’t notified even after my husband went up to reception to let them know, not once did they apologize for the inconvenience and having my toddler fall asleep outside the door. Second my daughter lost her purse in the bowling alley when she realized she left it behind only a few mins had passed, she notified staff and no one helped her looked for it and was ignored, this makes me feel like it could have been an employee, finally security searched the area they said they would look at camera footage which shouldn’t take long at all we filed a claim and we yet received any info or calls with updates. My daughter had $200 cash, AirPods and her drivers license, identity theft is now a main concern for us. The property needs better management to handle and escalate issues appropriately! The property is beautiful, food wasn’t terrible but also not the best. Pool area could use more shade. There is a lot to do inside property however will not stay again or recommend this Resort.
Stayed 4 nights in Aug 2024

2/10 Terrible

Madison

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend this resort. So many things broken and not replaced. Broken safe, refrigerator, shower, bathrooms with broken sinks, etc
Stayed 4 nights in May 2024

2/10 Terrible

Marisol

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, we were changed to another part of the hotel and they made us walk to the other resort with our luggage. The room key had to be changed 4 times which required a long walk to the front desk 4 times.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lidice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos unas buenas vacaciones en familia. El complejo de hoteles superó nuestra expectativa en lo general, pues veníamos de una experiencia anterior no muy feliz en otro destino .Muy bien atendido el hotel y sus areas y el trato en general es bueno. Mis quejas son respecto a las habitaciones que necesitan una remodelacion.Las camas son pequeñas, no hay opciones de conexión usb y pocos outlets de corriente disponible.El baño necesita ser remodelado más que la habitación. La limpieza de la habitación no era la mejor.Despues de un par de días mejoró supongo que por las propinas dejadas.Otra cosa a mejorar sería tener un smart tv que el huésped pueda acceder a sus cuentas de entretenimiento online. Mi otra queja es la premura con que te atienden en los restaurantes a la carta. A pesar de estos detalles fué una buena experiencia, la picina excelente.
Stayed 7 nights in Aug 2024