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Barceló Maya Beach - All Inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Barceló Maya Beach - All Inclusive

Exterior
Building design
On the beach, white sand, sun-loungers, beach towels
Ecotours
Free minibar, in-room safe, desk, blackout curtains

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • All-inclusive
  • Breakfast included
  • Spa

Explore the area

Map
Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO, 77750
  • Xpu-ha Beach
    1 min walk
  • Oasis Beach
    1 min walk
  • Ecopark Kantun Chi
    7 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    259 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Premium Level)

Suite, Ocean View (Premium Level)

Suite, Ocean View (Premium Level)

  • 133 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Premium Level)

Junior Suite, Ocean View (Premium Level)

Junior Suite, Ocean View (Premium Level)

  • 55 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.1 out of 5, Very good, (3877)
The price is €645
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Occidental at Xcaret Destination - All Inclusive

About this property

Barceló Maya Beach - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Ecopark Kantun Chi
Catch some rays at the beach or spend the day relaxing at Barceló Maya Beach - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Barceló Maya Beach - All Inclusive offers 630 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Business-friendly amenities include desks and phones. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
2 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U Spa and U Spa Kids has 25 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.
Barceló Maya Beach - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Xpu-ha Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine at Beach Buffet, one of the property's 3 restaurants and 3 bars/lounges
  • Splash around at the water park or swim in the 2 outdoor pools
  • Indulge with facials, manicures and pedicures, or hydrotherapy at U Spa and U Spa Kids
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the beach and the helpful staff
  • Steps from Xpu-ha Beach and 7 minutes by foot from Ecopark Kantun Chi
  • Airport shuttle service available for a fee
Barceló Maya Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Barceló Maya Beach - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this property measures 12109 square feet (1125 square meters) and includes a conference center. A children's pool, a health club, and a spa tub are also featured at the family-friendly Barceló Maya Beach - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Xpu-Ha property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Beach Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Mexico Lindo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Rancho Grande - This beach restaurant specializes in international cuisine and serves brunch and lunch. A children's menu is available.
Lobby Bar Beach - Onsite lobby lounge. Open 24 hours.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 3 restaurants
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar

Restaurants on site

  • Beach Buffet
  • Mexico Lindo
  • Rancho Grande
  • Lobby Bar Beach

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12109 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Beach - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Barceló Maya Beach - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Beach Maya
Barcelo Maya All Inclusive
Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach Xpu-Ha
Maya Barcelo Beach
Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
Barcelo Maya Beach All Inclusive Hotel
Barcelo Maya Beach Hotel Xpu-Ha
Barcelo Maya Beach Hotel
Barcelo Maya Beach All Inclusive
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Beach - All Inclusive Xpu-Ha
Barceló Maya Beach - All Inclusive All-inclusive property
Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha

Barceló Maya Beach - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 457 out of 1010 reviews" "
Rating 8 - Good. 271 out of 1010 reviews" "
Rating 6 - Okay. 152 out of 1010 reviews" "
Rating 4 - Poor. 61 out of 1010 reviews" "
Rating 2 - Terrible. 69 out of 1010 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Manjola

Travelled with family
Liked: Staff & service, amenities
Ok
Stayed 9 nights in Sep 2024

8/10 Good

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful atea
Stayed 6 nights in Sep 2024

2/10 Terrible

Lisa

Stayed 10 nights in Jul 2024

8/10 Good

Valeria

Stayed 10 nights in Aug 2024

6/10 Okay

Carolina Morales

Stayed 2 nights in Jul 2024

10/10 Excellent

Tomás Amable

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good in general
Stayed 4 nights in Aug 2024

10/10 Excellent

Sherif, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice , clean , neat , well kept Gem in riviera Maya . Perfect for families with Kids . With a lot of activities, very safe for kids .
Stayed 4 nights in Jul 2024

10/10 Excellent

Efoe Kouami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was definitely an upgrade. We enjoyed the place a lot. The food was good. We will definitely go there again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

YANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time at this resort, and we really like it here. There's a lot of greenery, many pools, and a very good entertainment program. There's a mall where you can take evening strolls. There's also a dolphinarium where you can swim with dolphins, and even a bowling alley. The only thing we didn't like this time was that the food for breakfast and lunch was the same every day. By the third day, we were already tired of it. We stayed for 8 nights.
Stayed 8 nights in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an amazing location with a fabulous beach
Stayed 8 nights in Aug 2024

4/10 Poor

Lazara C, Miami

Disliked: Staff & service
Stayed 8 nights in Jul 2024

6/10 Okay

Dionne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is an older well kept property. It smells like it too… The pools close at 8pm. The food is nothing to brag about, and in order for the drinks to be decent ask for a shot and add to the drink… Please book transportation in advance.
Stayed 3 nights in Aug 2024

2/10 Terrible

Anna

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Barcelo Maya Beach in June-July 2024, 2 adults and 1 child. The worse experience ever, rooms smell like bleach, food is plain and if you don't get there when breakfast, lunch and dinner start then buffet will be half empty. Also, there is not enough beach loungers, people would put their towels early in the morning and at about 9am you won't be able to get a place. I would suggest for the hotel to control this and if people are not laying on the lounger, then they should not be holding them with towels. Personal and stuff would not offer drinks by the pool or beach, you have to go to the bar to get yourself a drink. And the last disappointment, we caught hurricane Beryl and our flight got cancelled. The hotel wanted to charge us $1000 for 2 extra nights which was not our fault. All of the flights were cancelled, and they did not have guest checking in, so I believe they could have given us a discount. Due to such a high price we had to check out a day early and find a different hotel. I WOULD NEVER STAY HERE AGAIN!!!!!!
Stayed 10 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing the staff is friendly and my kiddos loved everything had so much to do.
Stayed 3 nights in Jul 2024

8/10 Good

Terrance

Stayed 5 nights in Jul 2024

10/10 Excellent

Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It exceeded our expectations. The layout is great and everything is accessible. The dining options were superb and the customer service was phenomenal. Would recommend this resort for your next vacation!
Stayed 6 nights in May 2024

2/10 Terrible

Laura

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

4/10 Poor

Lia

Stayed 5 nights in Jul 2024

6/10 Okay

Coach

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at the Beach property and never received a warm welcome or friendly service from any of the general staff, bar tenders or poolside waitresses (of which there were few). The front desk staff were especially un-helpful. I had my phone stolen off a beach chair and they could have been less than concerned about it. No empathy or interest at all. In fact while we were TOLD to go check in at the Premier Lobby, they made it seem like that area was part of our package. The next day we had to go back for new bracelets and when we grabbed a snack & drinks, the desk clerk came and chastised us, saying that WE were not Premier and couldn't use the facility because we booked with Expedia. The only saving grace was the one Mexican Restaurant off the lobby, which had decent food and the best service of all. Sadly, our other dining experience were nothing to write home about. While the beach was nice, there were no drink servers at the beach chairs and no food/snacks available poolside. Unfortunately, it all started poorly, when we arrived in our (run-down) room to find a padded railing on the pull-out bed was broken and just laying on the floor, the cover for the outdoor light was sitting on the patio table and the air conditioning was not working. Luckily, they did send someone up to handle the air conditioning but never addressed the other issues. Overall, having been to several other all-inclusive resorts in the area, I would say this one we will not go back to
Stayed 1 night in Jul 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6 resorts on one. Super entertainment, nice rooms, very good food. Outstanding service.
Stayed 8 nights in Jul 2024

6/10 Okay

Sonia

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Service
Stayed 7 nights in Jul 2024

8/10 Good

Samer, Dearborn

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ayman, Dearborn

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barcelo is a great resort. It is very safe. A lot of food varieties. The only down size is the room AC because it needs to be more cold. They need to have more professional shows.
Stayed 6 nights in Jul 2024