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Fiesta Americana Hacienda San Antonio el Puente Resort & Spa

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fiesta Americana Hacienda San Antonio el Puente Resort & Spa

Chapel
Hallway
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Suite, 1 King Bed (Master)
Building design

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Spa
  • Gym
  • Breakfast available

Explore the area

Map
Reforma No 2, Real del Puente, Xochitepec, MOR, 62790
  • Vista Luna
    4 min drive
  • Restaurante la Molienda
    1 min walk
  • Pullman de Morelos Bus Terminal
    36 min drive
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    8 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Premium bedding, down duvets, in-room safe, blackout curtains

Superior Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Junior Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Double)

Junior Suite (Double)

Junior Suite (Double)

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Fiesta Americana Hacienda San Antonio el Puente Resort & Spa

Colonial hotel with 2 outdoor pools and a full-service spa
This hotel features 2 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 poolside bars, a fitness center, and a bar/lounge. Change of towels is available on request.
Fiesta Americana Hacienda San Antonio el Puente Resort & Spa offers 148 accommodations with laptop-compatible safes and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

During your stay at Fiesta Americana Hacienda San Antonio el Puente Resort & Spa, you'll be within walking distance of St. John the Evangelist Church. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking
  • Enjoy garden views while dining at La Distral
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • 5.3 mi (8.5 km) from WTC-Morelos Convention Center and 10.1 mi (16.3 km) from Robert Brady Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Fiesta Americana Hacienda San Antonio el Puente Resort & Spa offers its guests 2 outdoor swimming pools and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4639 square feet (431 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Fiesta Americana Hacienda San Antonio el Puente Resort & Spa. Valet parking is free.

Smoking is allowed in designated areas at this Colonial Xochitepec hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.
La Distral - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered valet parking on site
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–noon: MXN 300-500 for adults and MXN 150-200 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • 24-hour room service

Restaurants on site

  • La Distral

Things to do

  • 2 outdoor pools
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Fitness centre
  • Table football
  • Full-service spa
  • Private picnics

Family friendly

  • 2 outdoor pools
  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (4639 square feet)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 1800 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 300 to 500 for adults, and MXN 150 to 200 for children
  • Pet fee: MXN 1800 per pet, per night
  • Service animals are exempt from fees
  • Firewood fee: MXN 800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Americana Hacienda San Antonio El Puente Cuernavaca
Fiesta Americana Hacienda San Antonio El Puente Cuernavaca Hotel
Fiesta Americana Hacienda Ant
Fiesta Americana Hacienda San Antonio el Puente Resort Spa
Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

Fiesta Americana Hacienda San Antonio el Puente Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1002 reviews" "
Rating 8 - Good. 269 out of 1002 reviews" "
Rating 6 - Okay. 84 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

LUIS

Stayed 1 night in Aug 2024

10/10 Excellent

JASON

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property had the best service that I have ever stayed at in Mexico. The hotel had an incredible colonial feel and would be a beautiful place for a wedding
Stayed 1 night in Sep 2024

10/10 Excellent

Rafael Alamillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful construction adapted wonderfully as hotel, the room was very ample and comfortable. The hosts and everyone that work in the hotel are really friendly and attentive. Thanks for a wonderful experience.
Stayed 1 night in Aug 2024

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor staff, not polite, room not clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best kept secret or Morelos, Mexico.
Prisitine. Awesome property. The best kept secret or Morelos, Mexico.
Stayed 3 nights in Aug 2024

8/10 Good

pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still a good option around Cuernavaca
Nice hotel Getting somewhat old The hotel seams to leave on its past One of the pool had cleaning system down but was still open despite trouble water Restaurant is so so. Could be better for this brand. Consider going downtown for better options at better price and faster service Quite noisy if you don t take a suite
Stayed 3 nights in Jul 2024

8/10 Good

Jorge, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax for a long weekend
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
This hotel was AMAZING! We came to visit family in town and stayed at this hotel. The room was huge! The AC worked which helped a lot since it was so hot, the restaurant was great! The pool area also fantastic!
Fountain by our room
Entrance to the restaurant
Stayed 5 nights in Jun 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Victor, Mountain View

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The highlight is there back pool, and it was closed. The service in the restaurant needs help. Took forever to order drinks, waiter forgot about us many times. He could have sold us at least 5 more margaritas but we got tired of waiting and went to the room to drink. Check-in was also Terrible. We traveled all night and arrive there at 10am. We watched 50 guests arrive hours after us and get their rooms right away. They didn’t let us into our room until 3:30.
Stayed 2 nights in May 2024

6/10 Okay

Dennise

Travelled with family, Travelled with partner
Liked: Staff & service
For close to $300 / night this property is not worth the stay… first night we were in a villa The air conditioner did not work. I have included a picture of our door. It had about 1/4 to half an inch gap within the front door. Room was large & bathroom was nice. we had to go let them know that we slept basically with no AC they did end up moving us to a different room, which was a lot smaller, but AC worked .Pools were really nice. Food was good. They have a on-site cocktail lounge/bar. The espresso martini was delicious. Everything else was pretty bad. would not recommend to family or friends for the price.
Stayed 2 nights in May 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

TANYA

Stayed 2 nights in May 2024

10/10 Excellent

Rodolfo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hacienda, but overpriced due to the expensive Mexican peso.
Stayed 2 nights in Apr 2024

6/10 Okay

Blanca

Travelled with family
Liked: Staff & service, amenities
The property is beautiful is an hacienda style. My room was huge but for 250 dollars a night in Mexico the couch was old and dirty. The restroom has ants and there was a strong smell of smoke and I have respiratory problems. It was definitely overpriced.
Stayed 1 night in Mar 2024

10/10 Excellent

Rosa, Aurora

Stayed 2 nights in Jan 2024

10/10 Excellent

Ira, Honolulu

The property is lovely; the staff very attentive; we just rested here for 4 days - never left the property.
Stayed 4 nights in Jan 2024

10/10 Excellent

Fabiola

Stayed 1 night in Jan 2024

10/10 Excellent

JOSE JUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
amazing place extremely beautiful and service was top
Stayed 4 nights in Nov 2023

10/10 Excellent

Pedro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el hotel pero en medio de la nada.
Stayed 1 night in Nov 2023

10/10 Excellent

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture, calm place, safe, great food..
Stayed 1 night in Oct 2023

8/10 Good

Ryan, Pasco

Stayed 3 nights in Aug 2023

10/10 Excellent

Audrey

Stayed 3 nights in Jul 2023

10/10 Excellent

Consuelo, Bakersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023