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Sofitel Xining

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Xining

Luxury Room, 2 Single Beds, City View
Check-in/check-out kiosk
Exterior
Premium bedding, minibar, in-room safe, desk
Junior Suite, 1 King Bed, Club lounge access, Corner

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Pool
  • Bar
  • Room service
  • Parking included
  • Air conditioning

Explore the area

Map
63 Wu Si Xi Rd, Chengxi District, Xining, Qinghai, 810000
  • Huangshui River
    2 min drive
  • Dongguan Great Mosque
    4 min drive
  • Tibetan Plateau Wildlife Zoo
    4 min drive
  • Xining (XNN-Caojiabao Intl.)
    36 min drive

Room options

View all photos for Luxury Room, 2 Single Beds, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, Business Lounge Access

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Business Lounge Access, Corner

Junior Suite, 1 King Bed, Club lounge access, Corner

Junior Suite, 1 King Bed, Business Lounge Access, Corner

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Business Lounge Access

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 1 King Bed, Business Lounge Access (Prestige)

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Business Lounge Access (Prestige)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Business Lounge Access (Prestige)

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Business Lounge Access (Prestige)

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Xining Hot-Spring, an IHG Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (9)
The price is €49
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Xining Hot-Spring, an IHG Hotel

About this property

Sofitel Xining

Art Deco hotel connected to a shopping center in Chengxi District with 3 restaurants
This smoke-free hotel features 3 restaurants, an indoor pool, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Sofitel Xining offers 492 air-conditioned accommodations with washers/dryers and minibars. Beds feature premium bedding. Cable television is provided. Bathrooms include rainfall showerheads, slippers, and complimentary toiletries.

This Xining hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
With your stay at Sofitel Xining, you'll be connected to a shopping center and within walking distance of Huangshui River. Free WiFi in public areas, free self parking, and 3 restaurants are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at 锦厨全日制餐厅
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute drive from Dongguan Great Mosque and a few minutes from Tibetan Plateau Wildlife Zoo
  • Airport shuttle service available for a fee
Sofitel Xining offers its guests an indoor pool, a 24-hour health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 5 meeting rooms are available. Event space at this hotel measures 28568 square feet (2654 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sofitel Xining. An airport shuttle during limited hours is available for a fee. Free self parking is available.

This Art Deco Xining hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
锦厨全日制餐厅 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
乐轩华中餐厅 - This restaurant specializes in Regional cuisine and serves lunch and dinner. Open daily.
巴西人烤肉餐厅 - This restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
阑吧 - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 6:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 218 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • 锦厨全日制餐厅
  • 乐轩华中餐厅
  • 巴西人烤肉餐厅
  • 阑吧

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (28568 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laundry detergent
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Washer and dryer
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Xining

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 218 per person
  • Airport shuttle fee: CNY 21 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sofitel Xining Hotel
Sofitel Xining
Sofitel Xining Qinghai, China
Sofitel Xining Hotel
Sofitel Xining Xining
Sofitel Xining Hotel Xining

Sofitel Xining Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 29 out of 48 reviews" "
Rating 8 - Good. 14 out of 48 reviews" "
Rating 6 - Okay. 3 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel ive stayed in for the price range.
Stayed 1 night in Sep 2024

8/10 Good

King

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough western choices of food in the breakfast restaurant
Stayed 1 night in Aug 2024

8/10 Good

frank

Liked: Cleanliness, staff & service, property conditions & facilities
We booked executive rooms, but nobody informed us that club lounge is not open before our arrival date.
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern good location next to lots of good frstaurabts
Stayed 1 night in Nov 2019

6/10 Okay

Joey

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Grand hotel in great location.
We were impressed with the hotel when we arrived from the outside. Grand huge reception hall and the rooms were also large. We stayed for 2 nights. The surrounding has lots of eateries and a huge supermarket. Check-in was fast but the WiFi was horrendous. We could not get signal in the room thus had to rely on our own data roaming. Like most hotels in China we had stayed most staff do not have a good command of English and do not understand us when we call for housekeeping assistance. This led to a lot of unhappiness when it seem they understood our request over the phone but after 20 agonizing minutes of no-show we had to call again and nobody seem to know what happened to our request or what we wanted.
Stayed 2 nights in Oct 2019

10/10 Excellent

Hui

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2019

8/10 Good

Nabih

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New
The hotel felt extremely new and the gym excellent. It was a surprise that people were allowed to smoke in many areas.
Stayed 1 night in Mar 2018

10/10 Excellent

M Harris, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly 5 star!
Spent the night before an early flite the next morning. Wonderful!
Stayed 1 night in Apr 2018

8/10 Good

L, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Center of new development area
Friendly and helpful staffs, Lucas of concierge has put extra efforts to escort me (as a solo Sr. Traveler) to get on the night train from Xining to Lhasa , Laura ( a lovely lady) of front desk has surprised me with her language skills of Englis, Spanish and then Chinese. Well enjoyed and appreciated !!
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new, excellent and helpful staffs
We 5 people carried a lot of luggage, and missed one piece when checked out. The staffs of the hotel found that it was too late to send to the airport hence they sent one staff to carry the big luggage to Xi'an (our next stop) by train and delivered to us for free. They are unbelievable nice and I highly appreciate their help in my trip. I will strongly recommend the hotel to my friends.
Stayed 1 night in Mar 2018

10/10 Excellent

muhammad, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service
This was the best customer service I received in my entire traveling life. I have travelled to Europe, Japan, New Zealand, Australia, Singapore etc but this was the best experience ever! 10/10.
Stayed 4 nights in Jan 2018

10/10 Excellent

bohao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fine
good
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On our way to Lhasa....
The hotel was very nice with updated rooms. Staff was courteous and pleasant. They would go out of their way to help us. Very few of the staff members could talk in English which was a little inconvenient but they would try to find someone who could communicate with us. The hotel amenities were efficient. Spa was very nice and relaxing with an extensive massage menu. The masseuse was well trained and did a great job with our deep relaxation massage. The area around the hotel had many shops and restaurants but the location of the hotel is far from the city centre and a little inconvenient
Stayed 2 nights in Sep 2017

8/10 Good

Lee, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High end hotel with extraordinary breakfast buffet
I was comfortable here for three nights. Reception people were competent with English. Many services available, but I utilized only the gym. The gym was well equipped and available 24hours. The only problem I had in my stay was with the poor wifi. It was not possible for me to do any work that depended on access to the internet.
Stayed 4 nights in Aug 2017

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice break in western China
The hotel was nice and the room was HUGE! One of the tree restaurants was closed and one night they had an event in one of the two so only the western one was open. The food at both was OK. Breakfast was great. The only issue we had was at checkout we had two charges on our bill that were not real and we had to jump through hoops to have them removed and the front desk woman was a bit rude about this process. All in all we would suggest staying here.
Stayed 2 nights in Jun 2017

10/10 Excellent

bohao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
everything is ok

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

caitlin

Liked: Property conditions & facilities
Nice hotel for the area
First time I stayed at this hotel, it was amazing. Second time, the water was not hot and the air conditioner did not work. Besides that, all was good!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Xining
I stayed here for a weekend conference and it was a great experience. The room was nice, spacious, and clean. The beds were comfortable. The only downfall in the room we stayed in is that the bathroom has a window into the bedroom area and it's not very private if you are staying with a colleague or a friend. The shower and toilet are behind well-tinted doors, but the bathtub and sink area is not. There is a shade that you can bring down but it doesn't really do anything. The staff is very helpful and most speak English. The restaurant is wonderful and has lots of options.

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Respite from city life.
Huge hotel with big room and great bed. Next to grocery store and shopping mall. Extremely clean. I enjoyed massage which was worthwhile splurge. Breakfast buffet looked great but cost $25 pp so did not try. We could not get access to work but otherwise a great place.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Polarized experience
The building is quite new and very nice. (It's also in a new part of town, so not a ton of stuff walking distance was open as of this writing.) The front desk was busy when I arrived, absolutely packed when I walked past later, and was bewildered by my bill when I checked out. Perhaps these are just growing pains. Could not for the life of me find a room service menu in my room. Called down for one, waited a half an hour, and gave up to try the restaurant. My server was great. She saw the sandwich the chefs had made for me, decided it was too small, and ordered them back to make another one. Took forever, but I appreciate her sticking up for the guest. The food was tasty when it arrived. Another superlative employee was the concierge who was as good as any concierge at any hotel I've stayed at in the world. Overall, a polarizing experience. But I'd give them another shot if I ever come back through Xining again.

8/10 Good

Shiu Wah Frankie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very good overall. The room was very comfortable with all the amenities you need. The hotel staff are all very friendly and helpful. The only drawback is that the housekeeping may need a little more training on refilling consumed items such as complimentary water and coffee mate in the room. The area around the hotel is very new so there are less attractions around the hotel yet as compared to other areas.

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By FAR the nicest in Xining
I've been to Xining many times and the Sofitel is the only hotel of this caliber in town. As of Feb 2016 at least, everything is still very new and the and this kind of 4-5 star hotel has finally arrived in what used to feel like such a distant outpost on the edge of the Tibetan plateau. The staff was very professional and Evin Xing was a big help organising a very early taxi for our departure and making sure things were taken care of. It's not in the center of town, but nothing is far and you can breathe a little better as a result.