Skytel Xi'an

3.5 star property

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January 2025

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Reception
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View from property

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
South Street, 32, Xi'an, Shaanxi, 710001
  • Xi'an Bell Tower
    10 min walk
  • Xi'an Bell Tower and Drum Tower
    12 min walk
  • Small Wild Goose Pagoda
    3 min drive
  • Xi'an (XIY-Xianyang Intl.)
    44 min drive

Room options

Family Suite

  • 80 sq m
  • Sleeps 4
  • 2 King Beds

Executive Room (1 king bed)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

Standard Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Triple Room

  • 40 sq m
  • Sleeps 3
  • 3 Large Twin Beds

Fashion Room Single Bed

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room

  • 27 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Business Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Business Room (1 king bed)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Executive Twin Room

  • 40 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

About this property

Skytel Xi'an

Hotel with a conference center, near Xi'an Bell Tower
Along with a restaurant, this smoke-free hotel has a conference center and a business center. Other amenities include conference space, concierge services, and dry cleaning.
Skytel Xi'an offers 175 air-conditioned accommodations with MP3 docking stations and minibars. Accommodations offer separate dining areas. Beds feature premium bedding. Satellite television is provided. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Skytel Xi'an, you're just a quick walk from Xi'an Wall Yongningmen (North Gate). Enjoy features like a restaurant, a conference center, and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • 10 minutes by foot from Xi'an Bell Tower and a 2-minute drive from Northwest University
  • Airport shuttle service available for a fee
There's a restaurant on site. A business center and meeting rooms are available. Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Skytel Xi'an. The hotel can provide a complimentary grocery shopping service and wedding services.

This 3.5-star Xi'an hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Yue Hui - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
A complimentary grocery shopping service is offered and room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: CNY 48.00 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • Yue Hui

Family friendly

  • Laundry facilities
  • Separate dining area

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (3229 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Dining room
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 6 AM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 48.00 per person
  • Airport shuttle fee: CNY 360 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Skytel Hotel
Skytel Hotel Xi'an
Skytel Xi'an
Hotel City Lion International
Xian Skytel Hotel China/Shaanxi
Skytel
Skytel Xi'an Hotel
Skytel Xi'an Xi'an
Skytel Xi'an Hotel Xi'an

Skytel Xi'an Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 82 out of 410 reviews" "
Rating 8 - Good. 201 out of 410 reviews" "
Rating 6 - Okay. 75 out of 410 reviews" "
Rating 4 - Poor. 40 out of 410 reviews" "
Rating 2 - Terrible. 12 out of 410 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Yee

Liked: Property conditions & facilities, room comfort
I will never return to this hotel again.
The staff is rude especially the chief of housekeeping. When I couldn’t find the face towels in the washroom, I called the receptionist. A lady came opening my door without knocking, I was quite shocked, luckily I latched the door. She asked me what was my problem , so I told her about the missing towels. She went into the washroom to check and she checked my bed too. She gave me a her disbelief look. When she came back with the towels, she asked me again whether I had misplaced somewhere. I was quite annoyed because of her accusation as if I had stolen the towels. The room was not properly clean too.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location in Xi'an. Very comfortable bed, spacious ultra modern ensuite. TV had China News in English. Helpful advice on which busses to take to reach out of city centre sites. Large desk with light . Good kettle/ fridge facilites. Plenty of coat hangers. I had an upgrade and a room with a view over the main road but good windows ment there was no noise to spoil the view.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They locate at the great location and provide a good breakfast.
Stayed 2 nights in Jun 2019

8/10 Good

SAM

Can't beat the price...Location was great, close to everything, walking distance...could be cleaner but not horrible
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in May 2019

8/10 Good

Wei Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located
Very strategic location, just 10 mins walk from the bell tower and mrt. A lot of shops nearby. Room was okay.
Stayed 3 nights in Jun 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
Stayed 6 nights in May 2019

8/10 Good

Hannah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Yahui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services and very convenient location.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The clerk at check-in was friendly and the room was clean. I asked for a wake-up call and it came right on the dot. The bathroom is modern and nice. The only flaw would be the toilet doesn't flush very hard; sometimes needed two times to get the job done. The water pressure in the shower is not very strong, but the water was hot. The bed was a bit hard, but I suppose for some that is not a bad thing. But these are minor and I just mention them for those who are quite picky. The location is the major selling point. Between the Bell Tower and City Wall, within walking distance of most major sites, which is good in a city that expansive.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful which room you choose. The windows in the cheaper rooms do not open. When I stayed in mid-March, the central A/C had not yet shifted to cool air, and as I result my initial room was very warm and stuffy. After the first night, I changed to a room with a window that opens. Although the hallway smelled of cigarette smoke, my room was fine! Very convenient location for sightseeing in the old city! Many of the staff at the front desk speak English, but some do not. We were able to communicate using translation apps. The buffet breakfast (7:00-9:30am)--although not gourmet--was good! If you oversleep, there's a 24-hour Chinese fast food restaurant across the street.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied and good
Stayed 4 nights in Mar 2019

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Awesome location, great value for price
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Need to vaccuum the carpet in the room regularly
Stayed 9 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
the location is excellent, on the main street and walking distance to transportation, shopping and restaurant
Stayed 3 nights in Jan 2019

8/10 Good

Yeow Hong

Liked: Staff & service, property conditions & facilities, room comfort
Recommended Hotel to Stay in Xi'an
Overall, the hotel is recommended although the carpet in the room is slightly dirty/stained.
Stayed 3 nights in Dec 2018

10/10 Excellent

Siti Rohani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really convenient for us to shop around bcos it’s within walkable distance. From staff,room n location of e hotel is awesome.
Stayed 7 nights in Dec 2018

4/10 Poor

A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelling toilet, not enough tissues papers. Otherwise ok.
Stayed 4 nights in Dec 2018

10/10 Excellent

Nat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and explained everything. The made phone calls for me and checked on tours and pickup. The room was very clean and comfortable. The location was excellent! I could walk less than 5 minutes to transportation, local restaurants, shopping and scenic sites.
Stayed 11 nights in Nov 2018

2/10 Terrible

Suzanne, Boston

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Broken shower, leaking sink, broken toilet, unusful tv .two nigts can not sleep because construction in 5 nigts stay .
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basically good -- incredibly convenient location, good price, comfy bed. However, the door stuck and required a fairly hefty shove to actually close, and the room smelled like cigarette smoke.
Stayed 2 nights in Nov 2018

10/10 Excellent

Hasan, Montpellier- France.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, excellent location, everything was very good in this hotel. I highly recommend this hotel. if I go back to Xi'an I will repeat a reservation in the same hotel.
Stayed 4 nights in Nov 2018