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5.0 out of 5

"After reading the comments on a very popular holiday review website I chose this hotel for our first visit to China. I was not disappointed, the staff ... " More

By Linlou on Mon 16 May 2011

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Deluxe Suite Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon Club, Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe City View Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Club, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Shangri-La Xian. During your stay, you'll be connected to the convention centre and within walking distance of Golden Eagle. Enjoy features like free WiFi in public areas and free self-parking, plus 4 restaurants.

  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy local and international cuisine with garden views at Yi Cafe, one of the property's 4 restaurants
  • Full breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, body wraps or massages at CHI
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 6 minutes by car from Xi'an Museum and 8 minutes from Giant Wild Goose Pagoda
  • Airport shuttle service available for a fee

Shangri-La Xian ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Shangri-La Xian

Friends (1)
5 out of 5

Excellent Hotel

After reading the comments on a very popular holiday review website I chose this hotel for our first visit to China. I was not disappointed, the staff, room and restaurant were excellent. The only down side was that we were only staying for two nights and we realised we should have stayed longer to enjoy a little more of Xian city.

Posted by on 16 May 2011

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Property Features

Shangri-La Xian offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. 11 meeting rooms and limo/town car service are available. Event space at this hotel measures 30268 square feet (2812 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Shangri-La Xian. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Xi'an hotel.

  • 1 building
  • 393 guestrooms or units
  • 20 levels
  • 4 dining venues
  • Conference rooms
  • 30268 sq ft of conference space
  • 2812 sq. m of conference space
  • Built in 2007
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Xi'an West Railway Station (6 km / 3.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Shangri-La Xian offers 393 accommodations with minibars and a safe. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Electric kettle
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Desk chair
  • Travel cot

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Yi Cafe – Overlooking the garden, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Tian Xiang Ge – Overlooking the garden, this fine-dining restaurant specialises in Chinese cuisine and serves lunch, dinner and light fare. Open daily.

Siam Garden – Overlooking the garden, this theme restaurant specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Lobby Lounge – Overlooking the garden, this lobby lounge specialises in local and international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

  • Golfing nearby

Spa Services

CHI has 6 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 6
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 8:00 AM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Shangri-La Xian offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Shangri-La Xian

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments and cash

Mobile payment options include: Alipay and WeChat Pay

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, cash, mobile payments, Alipay and WeChat Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Mobile payments
  • Alipay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • WeChat Pay
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CNY 178 for adults and from CNY 89 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shangri-La Hotel Xian
  • Shangri-La Hotel Xian Xi'an
  • Shangri-La Xian
  • Shangri-La Xian Hotel
  • Shangri-La Xian Xi'an
  • Xian Shangri-La
  • Xian Shangri-La Hotel
  • Shangri-La Golden Flower Hotel China/Shaanxi
  • Shangri La Hotel Xian
  • Shangri-La Xian Hotel
  • Shangri-La Xian Xi'an
  • Shangri La Hotel Xian
  • Shangri-La Xian Hotel Xi'an

You should know

  • Pool access available from 6:30 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.