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Shangri-La Xian

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Xian

4 restaurants, breakfast, lunch served; local and international cuisine
Indoor pool, open 6:30 AM to 11:00 PM, lifeguards on site
Lobby lounge, garden views, open daily
Garden
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
38b Keji Road, Xi'an, Shaanxi, 710075
  • Golden Eagle
    10 min walk
  • Northwestern Polytechnical University
    3 min drive
  • Xidian University North Campus
    3 min drive
  • Xi'an (XIY-Xianyang Intl.)
    45 min drive

Room options

View all photos for Horizon Club, Room, 2 Single Beds

Room amenity

Horizon Club, Room, 2 Single Beds

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Room amenity

Deluxe Suite, 1 King Bed

  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite Twin

Room amenity

Deluxe Suite Twin

  • 95 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View Twin

Room amenity

Deluxe City View Twin

  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Garden View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View

Room amenity

Deluxe Room, 2 Single Beds, Garden View

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Horizon Club, Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View King

Minibar, in-room safe, desk, laptop workspace

Deluxe City View King

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Shangri-La Xian

Luxury hotel with 4 restaurants connected to the convention center in Xi'an
This hotel features 4 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Shangri-La Xian offers 393 accommodations with minibars and safes. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
CHI has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they enjoy the overall property condition at Shangri-La Xian. During your stay, you'll be connected to the convention center, and within walking distance of Golden Eagle. Enjoy features like free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy local and international cuisine with garden views at Yi Cafe, one of the property's 4 restaurants
  • Full breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, body wraps, or massages at CHI
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 6 minutes by car from Xi'an Museum and 8 minutes from Giant Wild Goose Pagoda
  • Airport shuttle service available for a fee
Shangri-La Xian offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

11 meeting rooms and limo/town car service are available. Event space at this hotel measures 30268 square feet (2812 square meters) and includes conference space. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury Shangri-La Xian. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Xi'an hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Yi Cafe - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Tian Xiang Ge - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. Open daily.
Siam Garden - Overlooking the garden, this theme restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Lobby Lounge - Overlooking the garden, this lobby lounge specializes in local and international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Electric car charging station on site
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 178 for adults and CNY 89 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Yi Cafe
  • Tian Xiang Ge
  • Siam Garden
  • Lobby Lounge

Things to do

  • 24-hour fitness centre
  • Designer shops
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms
  • Travel cot

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (30268 square feet)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Lift
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Xian

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CNY 178 for adults and CNY 89 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Xian offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri-La Hotel Xian
Shangri-La Hotel Xian Xi'an
Shangri-La Xian
Shangri-La Xian Hotel
Shangri-La Xian Xi'an
Xian Shangri-La
Xian Shangri-La Hotel
Shangri-La Golden Flower Hotel China/Shaanxi
Shangri La Hotel Xian
Shangri-La Xian Hotel
Shangri-La Xian Xi'an
Shangri La Hotel Xian
Shangri-La Xian Hotel Xi'an

Shangri-La Xian Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 147 reviews" "
Rating 8 - Good. 35 out of 147 reviews" "
Rating 6 - Okay. 10 out of 147 reviews" "
Rating 4 - Poor. 4 out of 147 reviews" "
Rating 2 - Terrible. 0 out of 147 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Yi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here really nice and friendly. They gave me a small toy as souvenirs.
Stayed 2 nights in Aug 2024

10/10 Excellent

BRIAN T, Hilo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Will stay again
Stayed 2 nights in Jul 2024

10/10 Excellent

Aryeh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Jmenon

Travelled with family and small children
Liked: Cleanliness
Property need updating Staff and coverage very helpful
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had one night stay, great location, good service, breakfast average.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Excellent service and clean rooms! Only downside: Xian's air quality is a mess!
Stayed 1 night in May 2019

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent, just a little room for improvement
Excelent hotel, my only critique is the slow internet.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable very friendly staff and helpful especially Angela Li at check in she was very professional and helpful thank you..
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a wonderful city
Excellent hotel! Whilst being a little outside the central areas, all hotel facilities were amazing! High recommended!!
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we like everything while we stayed in Shangri la in Xian. Their food is okay!
Stayed 3 nights in Dec 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service
Its a clean practical place to stay. Beds are more comfortable than most in china. The rooms and interiors are ready for an upgrade/refresh. They look a bit dated which is strange as the outside still looks fresh and modern.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in another Shangri-La in Futian Shenzhen right before this, so there is a direct comparison between two Shangri-La and Futian Shenzhen beats Xi'an hands-down on every aspect.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was being given a smoking room and having to change
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and amenity could be in a more refine to make this property standing-out.
Stayed 2 nights in Sep 2018

10/10 Excellent

tao9sun1, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family vacation
We had a really good stay in this hotel for our family vacation. The hotel staff are all very friendly and helpful. I will say very Shangri-la! The breakfast was very good, although not as big as in the other Shangri-la we stayed at before, such as in China World in Beijing. But it was big enough and have everything my family and I needed. The manager of the breakfast place was very professional and friendly. He took great care of my parents who are in their 80s. The Chinese restaurant in the hotel was among one of the best Chinese restaurants in any hotel that I have stayed at. Again, the staff was professional, friendly and very helpful. They made you feel right at home. We actually ended up eating most of our dinners there during our week long stay. Very convenient! We enjoyed every one of our dinners and had great family time there.
Stayed 7 nights in Mar 2018

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 2 nights in Jul 2017

10/10 Excellent

Fidedigna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dave, Pittsburgh, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trust me, you want to stay here
This hotel sets the bar for guest service. Before arriving I requested a taxi to pick me up at the airport, and was met outside the baggage claim. As soon as I entered the hotel an employee met me in the lobby, took me straight to my room, where we completed check-in. Buffet breakfast offered numerous Chinese and Western choices (longyan, my favorite Chinese fruit, was available), all delicious. There's a driving range behind the hotel, but I had only a few days to spend in Xi'an and wanted to see as much as possible, so didn't try it. The hotel-arranged tour of the terra cotta warriors was outstanding: Penny, our guide, gave us a wealth of information on Xi'an's history and the warriors. She made our visit to this epic archaeological site even more impressive. A truly first-class hotel in every way.

10/10 Excellent

Chanda, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service!!
I really enjoyed Xian, I only stayed there for 3 days. Wish it would have been longer as there is so much to see. My stay in Shangri la Xian was exceptional, the customer service for check in and check out was good. The breakfast had so much options. The room was very comfortable. I definitely recommend the Shangri la Xian.