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JW Marriott Hotel Xi'an

5.0 star property

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Photo gallery for JW Marriott Hotel Xi'an

Reception
Indoor pool
Lounge
Panoramic Room, 1 King Bed
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

Map
No.168 Feng Cheng 8th Road, Xi'an, Shaanxi, 710018
  • Xi'an City Walls
    ‪9 min drive‬
  • Great Mosque of Xi'an
    ‪12 min drive‬
  • Xi'an Bell Tower and Drum Tower
    ‪12 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪28 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, City View

Down duvets, minibar, in-room safe, individually decorated

Executive Room, 1 Double Bed, City View

  • 46 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Down duvets, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Down duvets, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed, Non Smoking, City View

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Down duvets, minibar, in-room safe, individually decorated

Premium Room, 2 Double Beds

  • 46 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Lounge

The Ritz-Carlton, Xi'an

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.8 out of 5, Exceptional, (45)
The price is €181
for 1 room
includes taxes & fees
7 Mar - 8 Mar
The Ritz-Carlton, Xi'an

About this property

JW Marriott Hotel Xi'an

Luxury hotel with 2 restaurants connected to the convention center in Xi'an
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a coffee shop/cafe, and massage/treatment rooms. Housekeeping is available on request.
JW Marriott Hotel Xi'an offers 333 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Xi'an hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
With your stay at JW Marriott Hotel Xi'an, you'll be connected to the convention center and close to Xi'an Public Library. Free WiFi in public areas, 2 restaurants, and a full-service spa are available.
  • Free WiFi (speed: 25+ Mbps)
  • Dining options include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with Swedish massages, body wraps, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • 12 minutes by car from Great Mosque of Xi'an and 12 minutes from Xi'an Bell Tower and Drum Tower
There are 2 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. JW Marriott Hotel Xi'an offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. The luxury JW Marriott Hotel Xi'an also features a garden, concierge services, and dry cleaning/laundry services. A complete renovation of JW Marriott Hotel Xi'an was completed in April 2023.

This 5-star Xi'an hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
JW Marriott Hotel Xi'an has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 198 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Vegetable garden

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar near toilet
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Transfer shower
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Renovated entire property – April 2023
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu

Bathroom

  • Bathrobes
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Xi'an

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 198 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jw Marriott Hotel Xi'An Hotel
Jw Marriott Hotel Xi'An Xi'an
Jw Marriott Hotel Xi'An Hotel Xi'an

JW Marriott Hotel Xi'an Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 29 out of 33 reviews
Rating 8 - Good. 4 out of 33 reviews
Rating 6 - Okay. 0 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

YI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Yi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all wsys
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great rooms and really helpful concierge and bell boy! Mike helped with tickets to attraction and Bobi was really attentive towards elderly! 😊
Stayed 4 nights in Jul 2024

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all around
Stayed 2 nights in Jun 2024

10/10 Excellent

Fuxing, Bothell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very friendly staff. Nothing to complain.
Stayed 4 nights in Jun 2024

8/10 Good

Tsz Lun

Stayed 3 nights in Apr 2024

10/10 Excellent

Ma Kar

Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Had truly memorable 7-night stay at the JW Marriott Xi’an. This new property is beautiful, and it clearly befits the JW Brand. Its location is also very good. There is a big mall next door, and the metro is a 5-minute walk that can conveniently take you anywhere in the city. The staff here are truly exceptional. Every staff member that I have met and has been very friendly and helpful. I will just mention a few examples: 1. Eddie from the front desk always went beyond his duty to help me navigate to certain locations by writing instructions so that don’t get lost. 2. Jenny from the JW Kitchen . Very morning made me feel welcome and no request during breakfast was too hard. 3. Lilly, Demi. And Nana from the executive lounge . All 3 ladies willing to go beyond their duty To help and show genuine interest in how your day has been I nearly forgot to mention that the the food provided in the lounge during happy hour is excellent. It's a buffet dinner. I can highly recommend JW Marriott Xi’an due to its wonderful staff and the other mentioned reasons
Stayed 6 nights in Dec 2023

10/10 Excellent

Wai Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023

10/10 Excellent

Tania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and dinner. Many options, beautiful presentation and great service. My room was amazing. The spa was very good as well. I had a massage and facial and the staff was very attentive and professional Overall, excellent staff at this hotel. Unfortunately, I worked overnight and the internet was horrible. I ended up using my hot spot from the US. This appears to be a problem with all the hotels I have stayed through out my trip in China, very slow or no internet. I picked this hotel because it is located 10 minutes away from the high speed train station.
Stayed 1 night in Sep 2023

10/10 Excellent

GENCAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sabrina Viola

Stayed 2 nights in Sep 2024

10/10 Excellent

Samyangchemicalco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Yura

Stayed 2 nights in Sep 2024

10/10 Excellent

GILHYUN

Stayed 3 nights in Sep 2024

8/10 Good

YOUNGLAE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

KEE HYUCK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았어요
Stayed 4 nights in Apr 2024

10/10 Excellent

HONGJUAN

Stayed 4 nights in Mar 2024

10/10 Excellent

Heemyeong, singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 직원들이 모두 친절해서 좋았습니다.
Stayed 2 nights in Mar 2024

10/10 Excellent

YING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

seong jin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적인 시설 컨디션과 서비스가 매우 만족스러웠습니다. 특히 컨시어지에 요청한 택배서비스와 조식이 훌륭했습니다.
Stayed 1 night in Jan 2024

10/10 Excellent

SATOSHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, new hotel with great service. Would like to stay again in the future.
Stayed 4 nights in Nov 2023