Holiday Inn Xi'an Big Goose Pagoda, an IHG Hotel

4.5 star property

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December 2024
January 2025

Photo gallery for Holiday Inn Xi'an Big Goose Pagoda, an IHG Hotel

Exterior
Pool
Exterior
Club Room, 2 Single Beds
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
No 398 South 2nd Ring Road, Xi'an, 710061
  • Shaanxi History Museum
    11 min walk
  • 长安大学宾馆
    8 min walk
  • Tiyuchang Station
    18 min walk
  • Xi'an (XIY-Xianyang Intl.)
    59 min drive

Room options

Suite

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room (High Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room (Lounge Access High Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room (Lounge Access)

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, Accessible

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room (High Floor)

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Single Beds (Lounge Access)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, Multiple Beds (High Floor)

  • 52 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Premium Room, 2 Single Beds (Lounge Access High Floor)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite

  • 52 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Suite, 1 King Bed (High Floor)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Single Beds (High Floor)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn Xi'an Big Goose Pagoda, an IHG Hotel

Luxury hotel with 2 restaurants connected to a shopping center in Xi'an
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Holiday Inn Xi'an Big Goose Pagoda, an IHG Hotel offers 327 accommodations with safes and coffee/tea makers. These individually furnished accommodations include desks. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathtubs or showers, bathrobes, bidets, and hair dryers. This Xi'an hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the overall property condition at Holiday Inn Xi'an Big Goose Pagoda, an IHG Hotel. During your stay, you'll be connected to a shopping center, and within walking distance of Shaanxi History Museum. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at Green Cafe, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes tennis courts and a playground
  • 11 minutes by foot from Shaanxi History Museum and a 2-minute drive from Chang'an University
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 6 meeting rooms available. The luxury Holiday Inn Xi'an Big Goose Pagoda, an IHG Hotel also features an arcade/game room, coffee/tea in a common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xi'an hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.
Green Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 108 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Green Cafe

Things to do

  • Arcade/games room
  • Golf
  • Playground
  • Tennis

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms - 6

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Individually furnished
  • Iron/ironing board
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Xi'an Big Goose Pagoda, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 108 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Inn Xi'an Big Goose Pagoda Hotel
Holiday Inn Big Goose Pagoda Hotel
Holiday Inn Big Goose Pagoda
Holiday Inn XI'AN BIG GOOSE PAGODA China/Shaanxi
Xi'an Big Goose Pagoda, An Ihg
Holiday Inn Xi'an Big Goose Pagoda
Holiday Inn Xi'an Big Goose Pagoda, an IHG Hotel Hotel
Holiday Inn Xi'an Big Goose Pagoda, an IHG Hotel Xi'an
Holiday Inn Xi'an Big Goose Pagoda, an IHG Hotel Hotel Xi'an

Holiday Inn Xi'an Big Goose Pagoda, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 89 reviews" "
Rating 8 - Good. 39 out of 89 reviews" "
Rating 6 - Okay. 8 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 3 out of 89 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2023

10/10 Excellent

Jeanna

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Mandy

Liked: Cleanliness, staff & service, room comfort
The staff were very helpful,breakfast was very good,building work being done near the hotel but didn't really bother us
Stayed 2 nights in Nov 2019

10/10 Excellent

Joao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One major problem: Internet service was the worst of all hotels.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location. A short 15 minutes walk to Big Goose Pagoda. Supermarket located around 5 minutes walk away. City center is 20-30 minutes car ride away.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well maintained with nice helpful staff. The hotel is well positioned to have a taste of local life, also within walking distance to Shaanxi History Museum and Big Goose Pagoda. The hotel double charged us by mistake, but sent back refund very quickly after email communication.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
On arrival, I found the shower water running very slowly, with which I could barely take a shower. I asked the staff to get it repaired the next morning. When I got back in the evening, it was not fixed. I asked for it again when I went out for dinner. No actions taken. Finally, the duty officer offered to move me to another room the next day, which was the last night of my stay. I saw foreign objects (in observable size and observable amount) in my glass of grapefruit juicy when I had breakfast in the restaurant. I asked the captain to check it out. He took it, had a discussion with his colleagues, but never came back to me.
Stayed 3 nights in Jan 2019

8/10 Good

FION, KUALA LUMPUR, MALAYSIA

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel, convenience store and local restaurants nearby hotel. lobby should put on more light for midnight arrival guest. hotel staffs should be more friendly while seeing guest around lobby area
Stayed 6 nights in Dec 2018

10/10 Excellent

Rita M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and convenient hotel
Great location. Unfortunately my reservation did not include breakfast, so I can Irvin review the food. Other than that, I was comfortable, clean and my room was at the far end of the hall, and, therefore, quiet. I requested non-smoking room; I got it. No hint of cigarette smoke anywhere in the room. I would stay here again. It is very close to the Pagoda and to shopping- Saga Mall, Metro Supermarket and Walmart. It's also located near two universities, a bus and subway line. I would not recommend eating at the Muslim restaurant close by because the food was not very good. I've eaten better dumplings elsewhere.
Stayed 1 night in Dec 2018

6/10 Okay

Danny, China

Liked: Cleanliness, property conditions & facilities, room comfort
The quality of the food from an international hotel chain is really below standard regardless of whether it is the buffet breakfast or the paid dinner at the cafe. Don't expect fresh seafood as they are really tasteless. Variety of the buffet spread is really limited and repetitive daily only rotate a few dishes on alternate day. The freshness of the hairy crab that they advertised so temptingly on their posters is really not even the standard of a road side store. If you intend to stay in this hotel, take your meal somewhere else. Nonetheless, it is quite centrally located in the shopping belt, a 15 mins walking distance to the popular Chang An road
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The room is quite roomy with comfortable bedding. The whole facility is smoking free.
Stayed 2 nights in Sep 2018

10/10 Excellent

col, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Faultless in every way. Great staff, room, location and food. Highly recommended
Stayed 2 nights in Sep 2018

6/10 Okay

Darren, MANCHESTER UK.

Disliked: Cleanliness, property conditions & facilities
Hotel staff just going through their daily work, but are uninformed about non Chinese guests needs, hotel has surface polish but not suitable for the independant traveller.
Stayed 5 nights in May 2018

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff made stay great
Special shoutout to Managers Guo and Jamie Chen who really help make the stay very comfortable. After a rather stressful journey from train station to the hotel on a very wet Friday night, Manager Guo upgraded our room and gave great advise on where to go eat local around the area late night. Next day, Jamie Chen was instrumental in securing us train tickets to our next Chinese stop as we did not anticipate that train tickets could be sold out if we do not buy early enough. WIFI in the hotel is rather weak despite Manager Guo getting the tech department to look into it on our floor and in our room. Hotel is a tad dated and could do with a little refreshing but the staff kept hotel very clean, very comfortable and service was top notched. Location of hotel is a little far from the main shopping dining main street but still very accessible to attractions.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for either leisure or business travel. Conveniently located in Xi'an.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
They staff needs to be more professional and efficient in handling booking managment system
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was within walking distance of several good restaurants and entertainment
Stayed 1 night in Aug 2017

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location with friendly staff and two fine restaurants. Too short a stay for more details.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Close to the Xiao Zhai and Big Good Pagoda area, good for sightseeing and walking around when the city isn't engulfed by the smog. Lots of cheap eats around that open late, so even if you get in late, you'll be able to find something to eat. Comfortable rooms with soft and firm pillows to choose from. Would stay again for business or pleasure.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good value
Was in Xi'an for work and the hotel was a good value for what it offered. Breakfast was pretty impressive with a lot of Chinese and western options. The carpet in the room was rather stained, and I think the rooms would look much better if they got rid of the carpet. Everything else was fine, and it was nice to have a gym that provided a wide variety of equipment as it was more of a regular gym that opened to the public.

8/10 Good

JJ, Fort Worth Texas

Liked: Cleanliness, staff & service, property conditions & facilities
Location not far from the city center
Hotel was nice. It seems the local air pollution permiates every thing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort