Gran Melia Xian

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Melia Xian

Aerial view
Reception
Children’s play area – outdoor
1 bedroom, minibar, in-room safe, individually decorated
Spa

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking included
  • Gym
  • Breakfast available

Explore the area

Map
1666 Qujiangchi West Road, Qu Jiang New District, Xi'an, Shaanxi, 710054
  • Tang Paradise
    1 min walk
  • Datang Everbright City
    14 min walk
  • Giant Wild Goose Pagoda
    20 min walk
  • Xi'an (XIY-Xianyang Intl.)
    55 min drive

Room options

Deluxe Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Red Level 2Bedroom Connected Gran Suite

  • 159 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premium Room, Garden View

  • 46 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Red Level, Deluxe Room

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Supreme Room

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Red Level, Grand Suite

  • 115 sq m
  • Sleeps 2
  • 1 Queen Bed

Red Level, Deluxe Suite

  • 103 sq m
  • Sleeps 2
  • 1 Queen Bed

Red Level 2Bedroom Connected Deluxe Suite

  • 149 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Presidential Suite

  • 355 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • 46 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Premium with view Room

  • 46 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Red Level, Junior Suite

  • 69 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Gran Melia Xian

Luxury hotel with 5 restaurants connected to a shopping center in Xi'an
Along with 5 restaurants, this smoke-free hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Gran Melia Xian offers 380 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 47-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

12 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Gran Melia Xian, you're connected to a shopping center and just a quick walk from Tang Paradise. Enjoy features like free WiFi in public areas and free self parking, plus 5 restaurants.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy Chinese cuisine with garden views at YUET FU, one of the property's 5 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 12 spa tubs
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Tang Paradise and 14 minutes by foot from Xi'an Qujiang Haiyang World
  • Airport, train station pick-up, and train station drop-off shuttle service available for a fee
As a guest of Gran Melia Xian, you'll find 12 spa tubs, an indoor pool, a health club, and a sauna. There are 5 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, 10 meeting rooms, and limo/town car service. Event space at this hotel measures 6878 square feet (639 square meters) and includes a conference center. A children's pool, a library, and a terrace are also featured at the luxury Gran Melia Xian. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Xi'an hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
YUET FU - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Duo - This poolside restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Red Level Lounge - This restaurant serves light fare only. Happy hour is offered. Open daily.
Mercado Gran Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open 24 hours. Open daily.
Agua Piano Bar - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 168 per person
  • 5 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • YUET FU
  • Duo
  • Red Level Lounge
  • Mercado Gran Cafe
  • Agua Piano Bar

Things to do

  • 12 hot tubs
  • Access to nearby indoor pool
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (6878 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bath
  • Braille signage
  • Front entrance ramp
  • No lift (single-level property)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Books
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 47-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from December 9 2024 to December 28 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gran Melia Xian

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Gran Melia Xian offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Gran Melia Hotel Xian
Gran Melia Xian
Gran Meliá Xian Hotel
Gran Meliá Xian
Gran Meliá Xian
Gran Melia Xian Hotel
Gran Melia Xian Xi'an
Gran Melia Xian Hotel Xi'an

Gran Melia Xian Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 116 reviews" "
Rating 8 - Good. 22 out of 116 reviews" "
Rating 6 - Okay. 4 out of 116 reviews" "
Rating 4 - Poor. 4 out of 116 reviews" "
Rating 2 - Terrible. 0 out of 116 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Service and cleanliness second to none. Great location - easy to see local sights from there. Would highly recommend the Red Suites for a truly unique experience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Li

Stayed 1 night in Jul 2024

4/10 Poor

qingle

Stayed 1 night in Apr 2024

10/10 Excellent

Richard Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 6 nights in Apr 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not far from Big Goose Pagoda
The room was super clean and spacious. We booked a suite with 1 queen and 1 twin. There is a mall in hotels back door. The Big Goose Pagoda is just one subway stop from the hotel. Our room was at 5th floor, it has a great view of the hotel garden.
Stayed 5 nights in Apr 2024

6/10 Okay

WOONGJOO

Stayed 2 nights in Feb 2024

10/10 Excellent

Xiaoyan

Stayed 2 nights in Dec 2023

10/10 Excellent

Yan

Stayed 3 nights in Nov 2023

10/10 Excellent

noboru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋も快適だが、朝食が良い。夕食を初めてここで食べたが、中華も良し。
Stayed 2 nights in Oct 2023

8/10 Good

Akiko, Los Angleles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel but one thing I didn't like was the bathroom/toilet was all glass and glass door and there was no privacy. Even if I stayed with a partner I wanted to have privacy when I use a toilet.

10/10 Excellent

Qihong, Acton

Liked: Cleanliness, staff & service, property conditions & facilities
This is a gem: part of an enormous shopping and activity group of buildings, endless choices of restaurants within 5 minutes of walking from the back door out of the lobby. If you WALK 20 minutes to Jindi Complex, the choice just got doubled. The trail around the lake is across the street. Take advantage and use it it.
Stayed 12 nights in Aug 2023

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad start - good ending
Check in was a nightmare as they could not find my booking. Then they gave us a room that was not made up! They were quick to upgrade us to the red level and an enormous suite - this made up for the mess before. Everything went well after that.
Stayed 2 nights in Jul 2021

8/10 Good

Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, walkable to many resturants
Large rooms, well appointed. Service was OK, but not exceptional. Fantastic location
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was beautiful and clean. Concierges helped us to make a plan for sightseeing. Food in the restaurant was great.
Stayed 4 nights in Oct 2019

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK for China
Internet connectivity is the main concern, WiFi signal was ok but the hotel WiFi blocked VPN access (so that you may access banned sites such as google, gmail, facebook, whatsapp, BBC news etc), when it was granted via other WiFi spots in Xi'an. Overall the hotel is clean and modern, with the odd maintenance issue - such as the plug socket hanging off the wall at the far end of the second floor corridor and minor damage to wallpaper inside the hotel room. Disconcerting is the amount of cameras inside the hotel itself, from the moment you leave your room you are continuously watched.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are absolutely stunning red level floor is a must with free drinks and food
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nicely located in a busy yet serene Qujiang area of Xian. The hotel welcomed us with an open, spacious and bright reception hall and a team of courteous staff. The room was spacious and spot clean with a tall ceiling. Beyond the gorgeous room is a patio extended us to a outdoor pond with music dancing water and surrounded by a shopping mall with great shops and restaurants. We left the patio door open at night to enjoy the beautiful evening neon lights from the mall as well as the soothing music from a bar near by. In the morning, birds chirping from the trees awoke the quiet surrounding and possibly encoring the songs from the night before. The hotel was an excellent choice for us, and we will definitely refer it to others and will stay there again if we go to Xian.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

KARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Gran Melia was very nice, clean, and accommodating. Every staff member ensured they greeted us. I loved that they had provided a hand written welcoming note. They also spoke very good English and had arranged a driver for us. The city is beautiful and lights up at nights. The hotel is in between the airport and Terra Cotta Warriors. It took about 45 minutes to get to either destination. I wish we could’ve spent more time in Xi’an and Gran Melia.
Stayed 2 nights in Mar 2019

10/10 Excellent

Siew Fah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and facilities
Fabulous hotel in service and facilities. Our son held a wedding reception at the hotel and the staff Zoe and Connie were most helpful in making the occasion a big resounding success. We also had a pre wedding dinner party at the Yuet Fu Chinese restaurant. The food was delicious and the waiter Charles provided top notch service. We are very please with the hotel. All the staff were generally very helpful and our guests staying at the hotel were well looked after.
Stayed 2 nights in Mar 2019

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blown Away in Xian
Wonderful Hotel in a nice area of Xian. Service is first class all the way. I especially want to thank Paloma, our Red Level Host, for making our trip so special. She went out of her way to make sure everything was wonderful for us. I recommend spending the few extra dollars to stay on the Red Level. The Complimentary happy hour more than makes up for the minor extra expense. The facility is gorgeous with everything you could possibly need or want. Gran Melia gets the highest possible recommendation. Will never stay anywhere else in Xian.
Stayed 2 nights in Feb 2019