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Swiss Grand Xiamen

5.0 star property

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Photo gallery for Swiss Grand Xiamen

Deluxe Gulangyu View Twin | View from room
Exterior
Indoor pool
Club Gulangyu View Twin
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
12 Lu Jiang Dao, Xiamen, Fujian, 361003
  • Xiamen-Gulangyu Island Terminal
    ‪7 min walk‬
  • Xiamen University
    ‪5 min drive‬
  • Nanputuo Temple
    ‪5 min drive‬
  • Xiamen (XMN-Xiamen Intl.)
    ‪23 min drive‬

Room options

View all photos for Club Gulangyu View Twin

Club Gulangyu View Twin

Club Gulangyu View Twin

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | View from room

Deluxe Suite

  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Gulangyu View King

Club Gulangyu View King

Club Gulangyu View King

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 58 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Gulangyu View King

Deluxe Gulangyu View King

Deluxe Gulangyu View King

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Gulangyu View Suite

Family Gulangyu View Suite

Family Gulangyu View Suite

  • 99 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Gulangyu View Twin

Deluxe Gulangyu View Twin

Deluxe Gulangyu View Twin

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Wooden Sea View Suite

Wooden Sea View Suite

Wooden Sea View Suite

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Gulangyu View King

Premium Gulangyu View King

Premium Gulangyu View King

  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Gulangyu View Twin

Premium Gulangyu View Twin

Premium Gulangyu View Twin

  • 50 sq m
  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive City View Suite

Executive City View Suite | View from room

Executive City View Suite

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Gulangyu View Suite

Deluxe Gulangyu View Suite | Living area

Deluxe Gulangyu View Suite

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Sea View

Executive Suite, Sea View

Executive Suite, Sea View

  • 95 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About this property

Swiss Grand Xiamen

Luxury hotel with 3 restaurants connected to a shopping center in Xiamen
3 restaurants, an indoor pool, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Swiss Grand Xiamen offers 588 accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. This Xiamen hotel provides complimentary wired and wireless Internet access. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they enjoy the helpful staff at Swiss Grand Xiamen. During your stay, you'll be connected to a shopping center, and just a quick walk from Xiamen-Gulangyu Island Terminal. You'll find features like free WiFi in public areas, plus 3 restaurants and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests speak favorably about the helpful staff and the location
  • 7 minutes by foot from Xiamen-Gulangyu Island Terminal and a 5-minute drive from Hulishan Cannon Fort
Swiss Grand Xiamen offers its guests a children's pool, an indoor pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 18 meeting rooms. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Swiss Grand Xiamen.

Smoking is allowed in designated areas at this 5-star Xiamen hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Le Rivage - This restaurant serves breakfast, lunch, and dinner.
Virgo Whisky Bar - Onsite bar. Open daily.
Xinnan Xuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 254 to 278 for adults and CNY 120 to 139 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Le Rivage
  • Virgo Whisky Bar
  • Xinnan Xuan

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Spa

  • Spa services

Accessibility

  • No lift
  • Tile flooring in public areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 360.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 254 to 278 for adults, and CNY 120 to 139 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 360.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Swiss Grand Xiamen Hotel
Swiss International Xiamen
Swiss Grand Xiamen Xiamen
Swiss Grand Xiamen Hotel Xiamen

Swiss Grand Xiamen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 252 out of 431 reviews
Rating 8 - Good. 149 out of 431 reviews
Rating 6 - Okay. 16 out of 431 reviews
Rating 4 - Poor. 12 out of 431 reviews
Rating 2 - Terrible. 2 out of 431 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

GANG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 star hotel provides excellent service. Room is new, modern and spacious. Our room has excellent view of entire Gu Lang Yu!
Stayed 3 nights in Oct 2024

10/10 Excellent

loy chin

Stayed 1 night in Nov 2024

10/10 Excellent

Charmaine

Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Excellent value
Excellent value, the room was spacious with an amazing view of GuLangYu. The room was generally clean and includes amenities such as slippers, toothbrush, toothpaste, and free bottled water everyday.
Stayed 5 nights in Oct 2024

10/10 Excellent

KOON TIONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff . Good breakfast & service.
Stayed 1 night in Dec 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gorgeous view！
Stayed 1 night in Nov 2024

8/10 Good

Jinjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2024

8/10 Good

Jiangling

Travelled with family
I found my room was not serviced at all when I came back from outside and towers were not replaced. When I complained and asked why. They said I put “do not disturb” . I was shocked because I did not do so unless that was default? They did not even check ? It makes no sense for me to receive no service.
Stayed 2 nights in Sep 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely lovely albeit a little bit dated. Rooms were very clean. I was surprised that my (expensive) booking didn't include breakfast but it didn't bother me. The Gulangyu View Room had a spectacular view. Service at the hotel was lovely although they seem to want to charge for everything. I got a couple of coffee sachets in my room and there was a sign saying if I wanted more, it was chargeable. Seemed a bit odd to me because I would not use the tea bags. I wonder if they would have swapped tea bags for coffee? But I thought charging for coffee and sugar was a bit petty. The hotel is in a wonderful location. The area is very walkable with lots to see and do. The hotel comes recommended!
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally warm and friendly service
Impressed and touched by every staff at reception during our 7 nights stay. Especially Ms Ellen. Due to repair works taking place on or below the 15th floor we stayed, our room was upgraded to 26th floor. Ms Ellen ran extra miles when I asked for information on an unheard of village some 200km away. She made calls, location search and how to get around and about. Amazingly I found my long lost relatives. Thank you very much again Ellen. Compliments too to 26th floor staff. Vicky surprised us with a mini birthday cake. 2 young ladies greeted us with moon cakes. Room cleaning lady showed concern when I fell sick on my last 3 days stay. She brought a bowl of hot porridge to sooth my stomach before taking medication. Upon check out, Ms Lora ensured all are in order for our departure.
Stayed 7 nights in Sep 2024

8/10 Good

Adam

Liked: Cleanliness, room comfort
NOT BRILLIANT....BUT VERY VERY NICE!
The hotel is absolutely lovely albeit a little bit dated. Rooms were very clean. I was surprised that my (expensive) booking didn't include breakfast but it didn't bother me. The Gulangyu View Room had a spectacular view. Service at the hotel was lovely although they seem to want to charge for everything. I got a couple of coffee sachets in my room and there was a sign saying if I wanted more, it was chargeable. Seemed a bit odd to me because I would not use the tea bags. I wonder if they would have swapped tea bags for coffee? But I thought charging for coffee and sugar was a bit petty. The hotel is in a wonderful location. The area is very walkable with lots to see and do. The hotel comes recommended!
Stayed 1 night in Sep 2024

10/10 Excellent

Xu

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Charles

Travelled with family
Liked: Staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Warren

Disliked: Property conditions & facilities
NOT Here if you Want Street Level Entrance
1. This hotel is built above ground 5 story high. In front there is a shopping complex which is 3 minutes walk from the hotel main entrance. When the mall is open, you can use their elevators to go to the street level. If not you will have to walk the ramp which is inclined to 5 story high. NOT a good thing when you do not have a car or would like to come out for a walk. 2. The bell boys are very helpful. The managers are very helpful and knowledgeable. But the waitress in the lobby is not. She does not know English and when I approached her for a table. She snap in Mandarin that she does not speak English. Lucky I spoke both English and Mandarin. But I told her that was not the way to do it considering they are a 5 star international chain hotel. 3. Air conditioning could be better. They are part of the Accor Family which always have great air conditioning. 4. Head waitress in the second floor chinese restaurant and the steak place on the ground floor were great too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay with Swiss grand hotel Xiamen. We booked 2 rooms. Clean and no smoke smell for non smoking room. Crystal was able to accommodate our request for late check out till 1pm. Will stay here again
Stayed 2 nights in Aug 2024

10/10 Excellent

Allen, Saratoga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location for visiting Xiamen!
Stayed 2 nights in Aug 2024

10/10 Excellent

Hufrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Xinyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Min

Stayed 1 night in Jul 2024

10/10 Excellent

Helena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seaview rooms are quite spacious and with a nice view of the Kulangyu Island. Facilities are clean and staff are friendly, it is within 5 min walk to shops and plenty of eateries.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kisook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view suite is spacious and the location is perfect to go sightseeing.
Stayed 1 night in Jun 2024

10/10 Excellent

chao hui

Stayed 2 nights in Jun 2024

10/10 Excellent

Yan, Hoschton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Gulangsu is stunning! Love it! Room is big and clean. Close to metro station. Staff are professional and hospitable. Recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

YU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 2 nights in May 2024