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Capital O Hotel Central, Xalapa

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Capital O Hotel Central, Xalapa

Restaurant
Superior Room
Property amenity
Lobby
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Av. 20 de Noviembre 522, Col. Tatahuicapan, Xalapa, VER, 91060
  • Xalapeno Stadium
    2 min drive
  • La Perla Oyster Bar
    1 min walk
  • Xalapa Station
    11 min drive
  • Xalapa, Veracruz (JAL-El Lencero)
    22 min drive

Room options

View all photos for Junior Studio

Soundproofing, iron/ironing board, free WiFi, bed sheets

Junior Studio

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Quadruple Room

Economy Quadruple Room

Economy Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio (Master)

Soundproofing, iron/ironing board, free WiFi, bed sheets

Studio (Master)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Studio

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Studio

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Capital O Hotel Central, Xalapa

Hotel in Xalapa with free breakfast and a 24-hour business center
Along with a restaurant, this hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and tour/ticket assistance are onsite.
Capital O Hotel Central, Xalapa offers 58 accommodations with complimentary bottled water and hair dryers. 21-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Capital O Hotel Central, Xalapa, you'll be within walking distance of Xalapa Gallery of Contemporary Art. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Just a 1-minute drive from Xalapa Gallery of Contemporary Art and a few minutes from San Jose Church
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Capital O Hotel Central, Xalapa also features tour/ticket assistance and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Xalapa hotel.

Guests are served free continental breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
Capital O Hotel Central, Xalapa has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • 1 restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 21-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Central Xalapa
Hotel Hotel Central Xalapa Xalapa
Xalapa Hotel Central Xalapa Hotel
Hotel Hotel Central Xalapa
Hotel Central Xalapa Xalapa
Hotel Central
Central

Capital O Hotel Central, Xalapa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 73 out of 176 reviews" "
Rating 8 - Good. 56 out of 176 reviews" "
Rating 6 - Okay. 25 out of 176 reviews" "
Rating 4 - Poor. 11 out of 176 reviews" "
Rating 2 - Terrible. 11 out of 176 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

George

Travelled with family
Disliked: Staff & service
I will not stay at that hotel again
Stayed for 5 nights and everyday the keycard had to be reset at the counter. I was given only 2 bottles of water instead of one per night. I only had two little cointainers of shampoo instead of 5.
Stayed 3 nights in Sep 2024

6/10 Okay

Greivin, Pavas

Liked: Staff & service
Stayed 5 nights in Jul 2024

4/10 Poor

ENRIQUE VINICIO

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Brian

Business traveller, Travelled with group
Nice hotel, I have stayed here several times. This time, there was no hot water and no soap in the bathroom. The reservation said breakfast was included but it wad not. Ther offered me the smallest buffet I have ever seen for about $8 use, I declined it and ate elsewhere and had a very good breakfast at a lower price. Its ok to stay here but take your own soap an count on dining elsewhere. The staff were nice except the woman at the front desk. I like the rooms and the wifi works OK though slow at 4mb per second. There is no elevator,you need to go up the stairs....
Stayed 1 night in Aug 2023

6/10 Okay

Biviane

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Too noisy, bad odor, short curtains and uncomfortable mattress.
Stayed 1 night in Jul 2023

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great economy hotel a few minutes walk from the caxa bus station. The rooms are recently refurbished the bathrooms are nice and clean. It has Cable tv Lots of stairs and no elevator so not really suitable for the handicapped or those who have trouble walking up stairs. If you lose your key, they will charge $100 Mx or about $6. I didn’t know about that in it left a bad taste in my mouth. The WiFi works most of the time but not all the time. My room did not have air conditioning but I was fine without it. It had an upright fan which kept a cool breeze blowing. Xalapa has a mild climate so it is quite comfortable most of the time without air on. My rate had a continental brake fast included. I kid the $120mx to upgrade to the buffet. DO NOT waste your money, the upgrade was just not worth it. There are plenty of nearly restaurants that offer much better breakfasts for the same price or less! All In all a great place to stay, just don’t lose your key and eat elsewhere and it will be a great stay!
Stayed 2 nights in May 2023

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, would maybe give bigger water bottles for the rooms. Otherwise decent place.
Stayed 1 night in Mar 2023

6/10 Okay

EFRAIN, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
The stay is noisy as there is a bar/club next to the property
Stayed 2 nights in Jul 2022

6/10 Okay

Maribel

Travelled with family
Liked: Staff & service
staff is super friendly and very helpful, property needs a lot of upgrades, one day without hot water, be aware of the loud noises coming from the banquet hall located on the back of the hotel
Stayed 5 nights in Dec 2021

8/10 Good

Jason T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Enoe

Stayed 1 night in Nov 2021

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comodity place.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superaron nuestras expectativas.
Excelente la atención de la chica de recepción. Nos acomodó en una habitación excelente, mejor que la reservación que teníamos. Fue amable, proactiva y genuinamente preocupada por hacer de nuestra estancia más placentera. Las medidas de contención del COVID-19 se llevan a cabo al 100% en este hotel. Es la tercera vez que nos hospedamos aquí y definitivamente lo volveremos a hacer.
Stayed 2 nights in Jun 2021

10/10 Excellent

Claudio Sebastián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Alice

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato en recepción es malísimo con mal carácter no me dieron pronto acceso a la llave, pudieron trabas para brindarme el desayuno "continental" (solo es huevo, frijoles sabor agrio y jugo/café), no cambiaron ropa de cama ni hubo administración de menesteres, además para utilizar la secadora fue un cargo extra, a pesar de que va incluido en el servicio, entra mucho ruido de los autos de la calle y al final tuve que pagar más. Y la factura aún no me llega. Nada recomendado
Stayed 2 nights in Sep 2024

6/10 Okay

Ies Robles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Muy bien ubicada, pero hay mucho ruido de la calle y también de los huéspedes.
Stayed 1 night in Aug 2024

6/10 Okay

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicios incompletos atención muy amables
No había agua caliente dijeron que se había roto alguna manguera y el agua está helada, en recepción muy bien pero eso falló así como la señal de internet pésima comentaron que estaba lleno y por rllo la falla
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No tenían elevador y es un hotel con 4 estrellas. Una de las habitaciones que nos asignaron estaba sucia y no tenía luz improvisaron en poner una lámpara. La regadera salía con muy poca presión.
Stayed 1 night in Aug 2024

8/10 Good

Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un complejo excelente, en cuanto a limpieza y atención a cliente, me dio bastante confianza, queda justo enfrente de la terminal Ado caxa, buena ubicación para llegar a lugares y tiene una parada de autobuses enfrente
Stayed 1 night in Jul 2024

8/10 Good

Jose Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para hospedaje
Stayed 4 nights in Jul 2024

8/10 Good

Gonzalo Espinosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel que me tratan muy bien
Stayed 2 nights in May 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 1 night in May 2024

10/10 Excellent

Roymar

Stayed 1 night in May 2024

10/10 Excellent

Isai

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar en general
Stayed 1 night in Mar 2024