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Hotel Balcón del Parque

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Balcón del Parque

Family Cabin
Presidential Room
Senior Room
Family Cabin | Private kitchen
Presidential Room | Bathroom

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
Rafael Ramírez, 62, Xalapa, VER, 91000
  • Los Tecajetes Park
    1 min walk
  • La Toscana
    2 min walk
  • Xalapa Station
    13 min drive
  • Xalapa, Veracruz (JAL-El Lencero)
    26 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | View from room

Junior Room

  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Room

Senior Room

Senior Room

  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Cabin

Presidential Cabin

Presidential Cabin

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Cabin

Family Cabin

Family Cabin

  • Park view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Xalapa, an IHG Hotel

Breakfast included
Free WiFi
Air conditioning
Gym
4.7 out of 5, Exceptional, (490)
The price is €64
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Holiday Inn Express Xalapa, an IHG Hotel

About this property

Hotel Balcón del Parque

Hotel in Xalapa with a 24-hour front desk and a restaurant
A restaurant, a 24-hour front desk, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Change of towels is available on request.
Hotel Balcón del Parque offers 26 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Hotel Balcón del Parque, you're just a quick walk from Los Tecajetes Park. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at Sal & Piedra, a family restaurant with garden views
  • Services include luggage storage
  • Steps from Los Tecajetes Park and 6 minutes by foot from State Theatre
There's a restaurant on site. Public spaces have free WiFi. Free self parking is available.

This 3-star Xalapa hotel is smoke free.

Sal & Piedra - Overlooking the garden, this family restaurant serves breakfast and lunch.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • 1 restaurant

Restaurants on site

  • Sal & Piedra

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 200
  • Front entrance ramp
  • In-room accessibility
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa

Hotel Balcón del Parque Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 64 reviews" "
Rating 8 - Good. 10 out of 64 reviews" "
Rating 6 - Okay. 2 out of 64 reviews" "
Rating 4 - Poor. 2 out of 64 reviews" "
Rating 2 - Terrible. 1 out of 64 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel precioso con una vista de lujo al parque de los tecajetes y las montañas a lo lejos. El servicio espectacular y el restaurant creo fue la estrella del show!!! El staff del restaurant son de lo mas dulce y considerado, el menu delicioso, muy tradicional de la zona y con opciones del mismo menu veganizadas, de diez. El restaurant tambien muy bonito, grandes ventanales al parque, una delicia cuando llueve y te comes un chilatole. 20/10 😍
Stayed 1 night in Sep 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation.
Stayed 3 nights in Jul 2024

4/10 Poor

Ana Luisa

Travelled with partner
Disliked: Staff & service, amenities
They have no service on Mondays and they clause their restaurant very early and nobody cares to let you know. Cero idea of what service to clients means. Shame because the hotel is in a nice area
Stayed 1 night in Jul 2024

10/10 Excellent

Chelsea

Stayed 7 nights in Jun 2024

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hotel Balcon!! The facility and park are just stunning.
Stayed 7 nights in Jun 2024

10/10 Excellent

andres

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well maintained very close to restaurants, parks
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive.
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel pequeño pero moderno y muy tranquilo, con todo lo necesario, además una vista hermosa a la naturaleza del parque.
Stayed 1 night in Nov 2023

8/10 Good

jose luis

Stayed 1 night in Sep 2024

8/10 Good

Nahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, solo chequen bien la camas porque salí con piquetes de chinches.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandro

Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 3 nights in Sep 2024

10/10 Excellent

ANGEL ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel sorprendente, con habitación muy amplia, con gran vista al parque y un restaurante con excelente comida y gran atención
Stayed 3 nights in Aug 2024

10/10 Excellent

ELVIA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

RUBEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar, limpio y relativamente cerca del centro
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Está muy bien la habitación es amplia y limpia y cómoda me gustó mucho sin duda volvería
Stayed 1 night in Aug 2024

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, me encanto la decoración, Los espacios, el restaurante, la amplitud de las habitaciones, la vista hermosa !!
Stayed 2 nights in Jul 2024

10/10 Excellent

Odilia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo súper bien
Stayed 1 night in Jul 2024

10/10 Excellent

Usiel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Experiencia totalmente satisfactoria, muy buen restaurante.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mario Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar
Excelente lugar, accesible y céntrico.
Stayed 1 night in May 2024

10/10 Excellent

JOSE ABEL LOPEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exelente
Stayed 1 night in May 2024

8/10 Good

Fernando

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien, no lo conocía en general todo aceptable, me quedé por que necesitaba estaba cerca del teatro del estado. El personal no es accesible si llegas antes del check in llegue 13:30hrs y tuve que esperar en el restaurante, hasta las 15:00hrs y sin aire acondicionado, he estado en muchos hoteles en varios países del mundo, incluso de las cadenas más importantes y hay más apertura por comodidad del huésped.
Stayed 1 night in May 2024

2/10 Terrible

TOMIRIS DOMINGUEZ

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Rosalia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024