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City Express by Marriott Xalapa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Xalapa

Lobby
Room, 1 Queen Bed
Suite, 1 Queen Bed with Sofa bed
Business centre
Free daily continental breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Blvd. Cristobal Colón, esq. Av. Lázaro Cárdenas 391, Xalapa, VER, 91190
  • Xalapa University
    8 min walk
  • Plaza Las Americas Mall
    9 min walk
  • Plaza Las Animas Mall
    10 min walk
  • Xalapa, Veracruz (JAL-El Lencero)
    17 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

City Express by Marriott Xalapa

Hotel with free breakfast, a quick walk to Plaza Las Americas Mall
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
City Express by Marriott Xalapa offers 126 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at City Express by Marriott Xalapa, you're just a quick walk from Xalapa University. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Plaza Las Americas Mall and Plaza Las Animas Mall
Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly City Express by Marriott Xalapa. Self parking is free.

This 3.5-star Xalapa hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Express Hotel Xalapa
City Express Xalapa
City Express Xalapa Hotel
City Express Xalapa
City Express by Marriott Xalapa Hotel
City Express by Marriott Xalapa Xalapa
City Express by Marriott Xalapa Hotel Xalapa

City Express by Marriott Xalapa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 234 out of 494 reviews" "
Rating 8 - Good. 174 out of 494 reviews" "
Rating 6 - Okay. 52 out of 494 reviews" "
Rating 4 - Poor. 23 out of 494 reviews" "
Rating 2 - Terrible. 11 out of 494 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jose O

Stayed 1 night in Nov 2023

6/10 Okay

ezequiel

Travelled with family and small children
Disliked: Cleanliness, amenities
The bed was horrible. It had a horrible smell and was uncomfortable. There were dead bugs in the hall to the room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Sep 2023

4/10 Poor

Amelia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not what we expected
Stayed 2 nights in Jul 2023

10/10 Excellent

RENE, ROMA

Liked: Cleanliness, staff & service
Great
Stayed 1 night in May 2023

8/10 Good

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

WILLIAMS, RIVIERA VERACRUZANA

Travelled with partner
Liked: Staff & service, property conditions & facilities
Personal amable, un buena ubicación, seguro. El desayuno incluido rico y suficiente . El único detalle fue que no cuentan con aspiradora para limpiar los pisos que estaban un poco sucios. Y sería bueno que las ventanas de la habitación se pudieran abrir.
Stayed 2 nights in Sep 2022

4/10 Poor

Patrice

Stayed 1 night in Jul 2022

8/10 Good

JAIME

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for price. Quite and safe.
Stayed 7 nights in Apr 2022

10/10 Excellent

JUAN CARLOS, BOCA DEL RIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Daniel uscanga

Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good for the price. At the room some corners with mildew alerts for some corrective maintenance needed.
Stayed 1 night in Apr 2021

10/10 Excellent

Jorge Aurelio

Travelled with family
Stayed 1 night in Mar 2020

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Año nuevo en Xalapa
En general bien, sólo que el baño necesita un extractor. Se acumula mucho la humedad en el cuarto
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Práctico
Práctico, buena opción si vas de paso. No me gusto que el cuarto daba al lobby, mucho ruido durante la mañana. Todo lo demás muy bien.
Stayed 1 night in Aug 2019

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
the attitude of the cook when serving the food and answer the questions of the guests
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room, good service
Stayed 1 night in Oct 2018

8/10 Good

Josue Issac

Well located and good for business trip.
We just stayed there in a business trip. The hotel is well located, since it's on the outskirts of the city to go easier to places, just taking the highway. The room was clean. Breakfast is barely ok, but you can't expect more on this sort of hotel.
Stayed 1 night in Aug 2018

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish there was a pool.
It was good.
Stayed 1 night in Jun 2017

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice

10/10 Excellent

Yesenia, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
It was a wonderful stay all the staff were very nice and helpful very quiet hotel and secure will be staying here again when I go back to Xalapa veracruz