The Segond Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Segond Hotel

Rooftop pool
Point of interest
Hiking
Point of interest
Beach

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Triq Ta Gajdoru, Xaghra
  • Calypso's Cave
    12 min walk
  • Ggantija Temple
    15 min walk
  • Ramla Bay Beach
    17 min walk
  • Gozo (GZM-Gozo Heliport)
    10 min drive

Room options

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Junior Suite with Private Pool

  • Sleeps 2
  • 1 King Bed OR 1 King Bed and 1 Large Twin Sofa Bed

Terrace Suite with Private Pool

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

Family Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Double Room, 1 King Bed, Terrace, Valley View

  • 20 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Segond Hotel

Hotel with a 24-hour front desk, near Ramla Bay Beach
This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
The Segond Hotel offers 51 air-conditioned accommodations with safes and coffee/tea makers. 42-inch plasma televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Xaghra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Segond Hotel. During your stay, you're just a quick walk from Pomskizillious Museum of Toys. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes hiking/biking trails
  • Just a 3-minute drive from Ramla Bay Beach and 9 minutes from Gozo Ferry Terminal
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Segond Hotel also features tour/ticket assistance, concierge services, and pool umbrellas.

This 3.5-star Xaghra hotel is smoke free.

The Segond Hotel has a restaurant on site.

Languages

Dutch, English, French, Italian, Maltese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Hiking/biking trails

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 3
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 3
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • 42-inch plasma TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 26.75 per pet, per stay, plus a deposit of EUR 50 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 26.75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Segond Boutique Hotel
The Segond Hotel Hotel
The Segond Hotel Xaghra
The Segond Hotel Hotel Xaghra

The Segond Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 59 reviews" "
Rating 8 - Good. 16 out of 59 reviews" "
Rating 6 - Okay. 4 out of 59 reviews" "
Rating 4 - Poor. 1 out of 59 reviews" "
Rating 2 - Terrible. 1 out of 59 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff were excellent, very spacious rooms, clean
Stayed 3 nights in May 2024

10/10 Excellent

Satya Prakash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and rooms are big and neatly organised. Very friendly staff and nice quiet location
Stayed 2 nights in Nov 2023

10/10 Excellent

carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean, rooms spacious, staff friendly and breakfast superb with lots of choice of hot and cold food. Would greatly recommend to all who visit the magical island of Gozo.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart and stylish with helpful staff
Stayed 4 nights in Sep 2023

4/10 Poor

Kelvin

Disliked: Cleanliness, staff & service
Extremely disappointing
Me and my wife had a planned get away from our kids and booked the Segond Hotel as a great treat to ourselves. It was quite a mixed bag and I will go through the good and bad below. Good: Location is brilliant, we had a beautiful nice walk down to Ramla Bay, we were close to everything we wanted to do and see, we had two lovely evenings in the square which was easily in walking distance. The lady at check in and out was very nice and polite. The Bad: The room smelled of smoke, despite being a non-smoking room it had an ashtray in the outside area and the door couldn't properly close when outside so clearly people regularly smoke and the room smelled of it, we told the reception and they didn't care. The pool is nice in concept, but lacks sun (so always cold) and not very usable. The service was terrible, first the smoke in the room, then we asked on our second day for a new milk and tea and were told it was at a surcharge as they "only provide for one day" even when staying more(I've never seen or heard of this and I've stayed all over the world in MANY hotels). The breakfast... We asked for a gluten free bread and they gave us moldy bread (very obviously), without appologizing or anything they then took it and as we were about to leave brought out a bunch more without us asking. The eggs were bad, the meat seemed rotten, and the service couldn't speak English or Maltese. Many beautiful options on Gozo and Malta, avoid here!
Stayed 2 nights in Jul 2023

10/10 Excellent

Shade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
I stayed with my family for 7 nights and we all really enjoyed our stay, friendly staff with warm welcome and easy check out. The breakfast was value for money, the room was very spacious and clean with comfy bed. We also had dinner few nights and the food was not bad-our child enjoyed the pool although I did not go in. The area very easy to move around with buses to Ramla beach, malsaforn, Victoria shopping mall and other places. My husband loved the outdoor sitting area especially at night. I will recommend and I will like to visit again.
Stayed 7 nights in Aug 2023

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the room design & the beds were comfortable. But these were the reasons I rated it a 3 star -the shower water escaped from the shower pan and cause the floor to flood having to use multiple towels to dry it everytime we took a shower. - they provided a nespesso machine which was a nice gesture but once it ran out of pods they charge more for a refill. -the pool was extremely small and the kids never wanted to use it after the 1st day we went up there. -the AC unit worked very good but it was a fixed blower and blew directly on your face , that’s more of a design issue. -the balcony was a facing the shaft way and it didn’t make it enticing to go outside because you would be starting into other rooms. Other then that the staff was very nice and hospitable and the brick oven pizza was delicious.
Stayed 7 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base for exploring Gozo
Gozo is a small island and the Bolt drivers can really get you anywhere so The Segond was the perfect base. Xaghra was a very good area, close to Ramla Bay, and Victory Square. I feel like the images of the rooftop pool are a bit misleading however it didn’t bother us as we spent most of our time elsewhere! First thing you want to do for your stay at The Segond is go to a mini mart and get bottles of water for your stay, if the bar is closed and you forget water they can’t give you a bottle of water on tab (a bit strange) we found this out first hand, after a but of a late night and realising we had no water in the room and reception staff member at the time said “the bar is closed”! Not a big deal, but just a heads up for a thirsty hungover wake up call haha! Breakfast is simple but good and the restaurant staff are absolutely lovely. If you are someone that likes to stay at the hotel on your holiday and utilise the pool and amenities this may not be the place for you but if you are like us and explore the island every day then this is the perfect base.
Stayed 8 nights in Aug 2023

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Gozo by far!!!!!
Gréât place!!! Really clean and modern, very big room! Air con working perfect, equipped with a fridge to put things ie water, wine etc! very welcoming by staff and big shout out Ronald(GM) for making us feel like home and great Recommendations for places to see and visit! If it wasn’t for him our trip wouldn’t have been as good!!!!
Stayed 9 nights in Jul 2023

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great home base for visiting Malta
The staff were friendly, professional, and went the extra mile to make us comfortable! We love Joanna and Joanna, as well as everyone else we encountered. The rooms were first rate, and the dipping pool was a bonus. Great breakfast, luggage storage, helpful suggestions- we couldn’t have asked for more. I would highly recommend the hotel as a home base for anyone visiting Malta- they can stay on Gozo and take day trips to the main island.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

2/10 Terrible

John

Stayed 3 nights in Jun 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff are amazing all friends , this cleanness is impeccable tip top , accepted with a dog and it just felt like home , English bfast excellent too , would highly suggest for vegan option for food but i am sure if i would have asked they would do
Stayed 2 nights in Apr 2023

10/10 Excellent

Stephen

Stayed 1 night in Feb 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern and comfortable hotel.staff makes you welcome.really good and fresh breakfast. Cu again
Stayed 1 night in Feb 2023

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and hotel, definitely feels brand new and all very clean. Very helpful friendly staff and brilliant chef offering a great breakfast selection. Would definitely recommend and visit again!
Stayed 1 night in Feb 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful new hotel in a central location. Friendly and helpful staff. Very good breakfast. I recommend the Segond Hotel to anyone or family traveling to Gozo.
Stayed 3 nights in Oct 2022

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean and comfortable hotel.
The reception staff are friendly and check in was straight forward. They allocated the room I had requested (a balcony at the front of hotel.) Room is spacious, with comfortable bed and clean. The furniture is nice and the facilities include an espresso machine. Water is provided along with plenty of tea, sugar and espresso capsules. It would be nice to have normal coffee, as I enjoy a larger coffee in the morning. The room lacks a full length mirror and a small table and chairs would be nice for the balcony. The shower has good water pressure and large towels are provided. Breakfast is of a good standard and plentiful. Better organisation is needed though. There is not a permanent member of staff controling the entrances to the breakfast area. This meant, even though we gave our name and room number on entering, a waiter then asked my husband again for his room number again. He was in the middle of a mouthful, couldn't remember which number it was and felt singled out, as other tables were not being asked for their numbers. My husband had to call me over to give the staff our room number. (He didn't even check with the register to confirm.) If they have a problem with people getting breakfasts without paying, then they need to block one entrance and have someone stand at the podium throughout breakfast. It was very embarrassing. Overall though, I would recommend this hotel.
Xaghra block from our room.
Nice set up for tea and coffee
Espresso machine
Stayed 1 night in Oct 2022

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and the room and common areas were very clean.
Stayed 2 nights in Sep 2022

8/10 Good

ELvio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Cristian Ioan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Segond hotel
I had a very nice experience at the hotel. Food was great, the room was big and very clean. I do recommend every bit of it.
Stayed 7 nights in Aug 2022

8/10 Good

Jurgen

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was super small , if the hotel is busy it will get full fast
Stayed 2 nights in Jul 2022