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Checking in took longer than expected, staff on hand placed an incoming call above priority of guests checking in instead of saying “I will call you back”.
Excellent staff, super helpful and everything you need for a great restful break.
Bruce
Stayed 1 night in Feb 2024
8/10 Good
Robyn
Business traveller
28 Feb 2024
Liked: Cleanliness, staff & service
Unfortunately the restaurant attached was under construction, so had to look for other options. There was no air conditioning in the room, however staff member was very helpful and friendly and he had great customer service
On line booking meant no way to secure a ground floor Room- unloading luggage and hauling up stairwell- outdoors- is not nice when in your 70’s.
That was the only hitch-clean and comfortable room and nicely equipped.
The hotel is clean and nice. But their restaurant is closed and there is no other restaurants or pubs for dinner in the neighbourhood. You will need to go to Burnie to get a takeaway or dinner.
Rooms are very nice and clean.
Only down side is a lot of trades use this hotel and they start early in the morning, noise more early in the morning when they are leaving.
Our room was up a flight of stairs. The water pressure in the shower was low.
Kenneth
Stayed 1 night in Nov 2023
6/10 Okay
Alan
Travelled with partner
7 Nov 2023
Having booked for two nights we were unimpressed that the room was not serviced between first and second night. We feel that we have paid for a service that was not delivered. Some places offer a discount or other benefit if you forego room servicing.