Best Western Plus Plaza Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Plaza Hotel

Lobby
Outdoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
116 E Park St, Thermopolis, WY, 82443
  • Hot Springs State Park
    1 min walk
  • Bighorn River
    1 min walk
  • TePee Pools and Spa
    5 min walk
  • Worland, WY (WRL-Worland Municipal)
    47 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking (2nd Floor)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking (1st Floor)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • River view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, 1 Queen Bed, Non Smoking (2nd Floor)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed, Non Smoking (2nd Floor)

  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Best Western Plus Plaza Hotel

Hotel in Thermopolis with free breakfast and a 24-hour business center
An outdoor pool, a 24-hour business center, and a spa tub are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Plus Plaza Hotel offers 36 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Thermopolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Plus Plaza Hotel. During your stay, you're just a quick walk from Hot Springs State Park. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Hot Springs State Park and Bighorn River
  • Dogs welcome for a fee
Best Western Plus Plaza Hotel offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A library, a vending machine, and concierge services are also featured at the business-friendly Best Western Plus Plaza Hotel. Free self parking is available.

This Thermopolis hotel is smoke free.

Guests are served free full breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily

Things to do

  • Outdoor pool
  • A hot tub

Family friendly

  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per day, plus a deposit of USD 30.00 per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30.00 per day
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Plaza Hotel
BEST WESTERN PLUS Plaza Hotel Thermopolis
BEST WESTERN PLUS Plaza Thermopolis
Best Western Thermopolis
Thermopolis Best Western
Plus Plaza Hotel Thermopolis
Best Western Plus Plaza Hotel Hotel
Best Western Plus Plaza Hotel Thermopolis
Best Western Plus Plaza Hotel Hotel Thermopolis

Best Western Plus Plaza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 436 out of 820 reviews" "
Rating 8 - Good. 231 out of 820 reviews" "
Rating 6 - Okay. 79 out of 820 reviews" "
Rating 4 - Poor. 44 out of 820 reviews" "
Rating 2 - Terrible. 30 out of 820 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Rae, Madisonville

Travelled with family
Liked: Amenities
Very nice location. Property appears to need some maintenance
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our initial one night reservation was through Expedia. We like it so much we requested at the front desk to stay a second night. They were so accommodating and allowed us to stay in the same room.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary, Blanco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY HERE. My husband was skeptical when we first pulled up to the building, but the 1918 building has been beautifully kept up. Be sure to ask Darla about its history!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jolene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daughter raved about shower and the pump citrus shampoo! Front desk was super and shared history on facility. Breakfast was amazing and staff were engaging (interested to speak to travellers and off suggestions for next destinations). Stay here!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Lynne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! What a great historical building.
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the park. Wonderfully clean and well appointed room. Hot tub has the minerial springs water. Wonderful breakfast. Great staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sooo, we had a MAJOR hassle, becaue Expedia did NOT frwd the appropriate virtual payment method; it took 1 hour to resolve. HOWEVER, Renea at the front desk was awesome, helping us thru the entire mess, and really went out of her way to get us situated(even though we booked thru a 3rd party site). This hotel is quite nice, and our king room was awesome! Great firmish bed w/ great linens, and very clean. The bonus is the minieral bath fed from the local natural hot springs. I highly recommend this hotel, however I can NOT recommend Expedia....
Stayed 1 night in Aug 2024

10/10 Excellent

ShaMarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the fact that the hot tub is actually the “Healing Waters” of Thermopolis hot springs. The property is historic, but with all modern amenities. Staff are pleasant, helpful and friendly. Beds are comfy and we’ll definitely return.
Stayed 1 night in Jul 2024

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and comfy beds. Natural Hot spring fed Hot Tub was a PLUS ! Breakfast was great on Sunday Morning with a great guy in charge who was friendly, hard working and efficient. Older exterior with completely updated interior. Would definitely stay again!!
Stayed 1 night in Jul 2024

2/10 Terrible

Cody

Travelled with family
Disliked: Amenities, property conditions & facilities
Older hotel, thin walls can hear everyone next to you. Ac is very loud. Not worth money. Keep driving
Stayed 1 night in Jul 2024

6/10 Okay

Michael D, EAGLE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Mattress was very worn. Shower surface was slippery and slanted. Shower plumbing was backwards (started out very hot then went to cold), which could cause a burn for unsuspecting guests. No elevator in this renovated historic building, which was not in the hotel description.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelli, Billings

Stayed 1 night in Jul 2024

8/10 Good

Sandra

Stayed 1 night in Jul 2024

6/10 Okay

Janet

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Their machine that programmed the room keys was broken so every time we left the room, the front desk people had to walk with us to the room in order to get inside. The staff was quite nice-it was as much of a hassle for them as it was for us but for over $200 per night, we would have expected to have a working key.
Stayed 1 night in Jul 2024

4/10 Poor

Irene

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
soso
was old could hear guest in next room snoring and slamming doors
Stayed 1 night in Jul 2024

6/10 Okay

Scott, Fort Collins

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is not well maintained. The pool and the ice machine were both out of service. No house keeping was provided during our stay. We had to provide our own toilet paper when we ran out.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, roomy, comfortable facilities and friendly staff. The mineral hot bath and the swimming pool were a perfect addition to the stay. I’m not an early morning eater, but the breakfast offerings were above and beyond delicious. Location is idyllic in the State Park close to river, park, pools, and mineral hot springs. Great stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, breakfast and accommodations. Natural Hot Spring Hot Tub is great !!
Stayed 1 night in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool historic hotel. The hot springs spa in the hotel was awesome and we spent all of our time poolside. Meet a lot of real nice people. Restaurant/bar right across the street.
Stayed 2 nights in Jul 2024