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Holiday Inn Express Hotel & Suites Auburn by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Auburn by IHG

Exterior
Suite, 1 Bedroom
Interior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
10-12 Johnson St, Auburn, MA, 01501
  • Auburn Mall
    ‪2 min drive‬
  • College of the Holy Cross
    ‪7 min drive‬
  • DCU Center
    ‪9 min drive‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 27 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Comfort Inn Auburn - Worcester

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, (946)
The price is €146
for 1 room
includes taxes & fees
8 May - 9 May
Comfort Inn Auburn - Worcester

About this property

Holiday Inn Express Hotel & Suites Auburn by IHG

Hotel with free breakfast, in the vicinity of College of the Holy Cross
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Holiday Inn Express Hotel & Suites Auburn by IHG offers 113 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Auburn by IHG. During your stay, you'll be within walking distance of Auburn Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from College of the Holy Cross and 9 minutes from The Hanover Theatre for the Performing Arts
WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served. A fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Auburn by IHG. Free self parking is available.

This Auburn hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011570170
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Auburn
Holiday Inn Express Hotel Auburn
Holiday Inn Express Hotel And Suites Auburn

Holiday Inn Express Hotel & Suites Auburn by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1003 reviews
Rating 8 - Good. 263 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

cindy V

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Jan 2025

8/10 Good

SUSSELY

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carmen was very nice and helpful. She was very attentive to my family of 7. We slept very comfortably in a Suite ( 2 queens, sofa sleeper, pack & play at request ). Hotel was very clean. 1 star deducted due to breakfast. Food was not good, eggs were slimy, bagels were hard as a rock, no bacon or sausage options. Not many options for smaller kids besides Cheerios, fruit loops or special k.
Stayed 1 night in Jan 2025

10/10 Excellent

Cora

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quite, amazing staff
Stayed 2 nights in Dec 2024

8/10 Good

Darline

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good I would like to be there another day
Stayed 3 nights in Dec 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Adam

Stayed 2 nights in Jan 2025

10/10 Excellent

Mariah

Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Stayed 1 night in Dec 2024

6/10 Okay

Rodney

Stayed 2 nights in Oct 2024

6/10 Okay

Victor

Travelled with partner
It was okay. Nothing fancy about it. The breakfast was not so great. They mistakenly charged my credit card, even though everything was paid for. Still in the process of recovery that amount. It’s not value for money.
Stayed 7 nights in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly adequate place for a stopover while traveling for the holidays. Quick and easy check in and check out, nice clean rooms with comfortable bed and well equipped bathroom, and the free breakfast was a big plus. Convenient location just off both I-90 and 290 but there was some highway noise all night as a result. Overall a very good stay and I would definitely consider staying here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Alyssa

Stayed 1 night in Dec 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Not a single complaint.
Stayed 1 night in Dec 2024

6/10 Okay

erin

Travelled with family
Liked: Staff & service

Ok for a night

The room was good sized but could have cleaner floors.
Stayed 1 night in Dec 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kasandra

Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Mark

Stayed 4 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Corissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024