Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Suite, 1 Bedroom
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Breakfast included
  • Free WiFi

Explore the area

Map
10-12 Johnson St, Auburn, MA, 01501
  • Auburn Mall
    ‪2 min drive‬
  • College of the Holy Cross
    ‪7 min drive‬
  • Clark University
    ‪9 min drive‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪24 min drive‬

Room options

Suite, 1 Bedroom

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom

  • 27 sq m
  • Sleeps 6
  • 1 Twin Bed

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

Hotel with free breakfast, in the vicinity of College of the Holy Cross
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel offers 113 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel. During your stay, you'll be within walking distance of Auburn Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from College of the Holy Cross and 9 minutes from The Hanover Theatre for the Performing Arts
WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served. A fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel. Free self parking is available.

This Auburn hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011570170
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Auburn
Holiday Inn Express Hotel Auburn
Holiday Inn Express Hotel And Suites Auburn

Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1007 reviews" "
Rating 8 - Good. 263 out of 1007 reviews" "
Rating 6 - Okay. 89 out of 1007 reviews" "
Rating 4 - Poor. 50 out of 1007 reviews" "
Rating 2 - Terrible. 42 out of 1007 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stoyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

4/10 Poor

Robin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Decaf Coffee, not--NO SLEEP!!! Be Careful!!!
Unfortunately the "Decaf" coffee in the breakfast area was NOT decaf and I had it in the evening so didn't sleep a wink all night. AWFUL!!!!!
Stayed 1 night in Oct 2024

4/10 Poor

Tony

Business traveller
Stayed 1 night in Oct 2024

8/10 Good

carol

Stayed 1 night in Oct 2024

10/10 Excellent

Angelo

Stayed 2 nights in Sep 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Oct 2024

8/10 Good

Brian

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Marise, Stamford

Stayed 1 night in Sep 2024

8/10 Good

Judith, Shediac

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Abel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Barbara

Stayed 1 night in Oct 2024

4/10 Poor

Kwaku

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible Hotel Experience
Horrible experience, 3 nights, no room service, sheets not changed, bathroom not cleaned, the room was smelly and when I complained nothing was done, it seems no one cares about whatever happens to some guests
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Travelled with partner
It was all good
Stayed 1 night in Sep 2024

8/10 Good

James

Stayed 1 night in Oct 2024

10/10 Excellent

CONNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Tasha

Disliked: Cleanliness, amenities, property conditions & facilities
Its an older hotel and you can tell. Slight musty smell but rooms are relatively clean. TVs don't work well and freeze. Called front desk and I was told it was an issue with their cable. They said there was nothing they could do and to have a good afternoon. Front desk help the next morning was far better.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

benjamin, Worcester

Stayed 2 nights in Sep 2024

2/10 Terrible

Cara

Disliked: Cleanliness, staff & service, property conditions & facilities
Someone tried to get into our room and we had the deadbolt on .. which prevented them from getting in. Scared the shot out of us and we got no explanation or apology!
Stayed 1 night in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find off the highway
Stayed 1 night in Sep 2024

10/10 Excellent

Krysta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean, easy parking. Would recommend.
Stayed 2 nights in Sep 2024

8/10 Good

stephanie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It is a reasonably priced option to be near Holy Cross.
Stayed 2 nights in Sep 2024