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DoubleTree by Hilton Hotel Boston - Westborough

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Boston - Westborough

Meeting facility
Pillow-top beds, in-room safe, desk, iron/ironing board
Bar (on property)
Indoor pool
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
5400 Computer Dr, Westborough, MA, 01581
  • Lake Chauncy Public Beach
    4 min drive
  • Westborough Country Club
    7 min drive
  • Apex Entertainment Center
    11 min drive
  • Marlborough, MA (MXG)
    15 min drive

Room options

View all photos for Room, 2 Queen Beds (Shower Only)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Bathtub

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Shower Only)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Shower Only)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Bathtub

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hilton Garden Inn Boston/Marlborough
Pool
Pet-friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (875)
The price is €177
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hilton Garden Inn Boston/Marlborough

About this property

DoubleTree by Hilton Hotel Boston - Westborough

Hotel in Westborough with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
DoubleTree by Hilton Hotel Boston - Westborough offers 225 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. Premium cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Westborough hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Boston - Westborough. During your stay, you'll be close to Lake Chauncy Public Beach. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the location and the clean accommodations
  • Just a 4-minute drive from Lake Chauncy Public Beach and 7 minutes from Westborough Country Club
DoubleTree by Hilton Hotel Boston - Westborough offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 11000 square feet (990 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Boston - Westborough. Self parking is free.

This 4-star Westborough hotel is smoke free.

Regatta Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Regatta Grill

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (11000 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lever door handles
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008343280
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Westborough
DoubleTree Boston Westborough
DoubleTree Boston Westborough Hotel
DoubleTree Hilton Westborough
DoubleTree Westborough
DoubleTree Westborough Boston
Hilton DoubleTree Westborough
Hilton Westborough
Westborough DoubleTree
Westborough DoubleTree Hotel
DoubleTree Hilton Hotel Boston Westborough
DoubleTree Hilton Boston Westborough
DoubleTree by Hilton Hotel Boston - Westborough Hotel
DoubleTree by Hilton Hotel Boston - Westborough Westborough

DoubleTree by Hilton Hotel Boston - Westborough Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1001 reviews" "
Rating 8 - Good. 296 out of 1001 reviews" "
Rating 6 - Okay. 95 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Derek

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived to a lobby that was almost completely under construction with the staff that was less than congenial. I have to say it was one of my least pleasant overnight experiences in a hotel when I informed them I should like an extra coffee for the morning. They said “no!” Not “I’m sorry, no” or “we have complementary coffee in the lobby. “. That will be my last double tree by Hilton
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely go back
We stayed for two nights and loved it. The beds are comfortable. The air conditioning works great and they have full sized shampoo, conditioner, soap and lotion bottles so there is plenty for everyone stay. We stayed in two of their newest rooms.
Stayed 2 nights in Aug 2024

6/10 Okay

Chloe, Bedford

Travelled with family
Disliked: Property conditions & facilities
Average hotel. Not sure how it is 4 stars. Bathroom was super small and the hotel is undergoing renovations so lobby looks in complete disarray. Staff were not particularly welcoming - however the man who checked us in was pleasant it was more to do with staff not saying hello each time we came into lobby area.. Bit of a shame and felt like a low point of my vacation.
Stayed 2 nights in Aug 2024

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel in the midst of renovations
Place was being demolished while staying there. Room was small and not great. No lobby as it was all being renovated so no food but it was still expensive.
Stayed 2 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Guodong

Travelled with family
The hotel main lobby was under renovation when we stayed. Food was good though. The room was quite noisy from the hvac.
Stayed 2 nights in Aug 2024

6/10 Okay

Kimberly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is currently under construction. No notice online before booking. No restaurant or real bar available. Aesthetically unpleasant atm.
Stayed 1 night in Aug 2024

4/10 Poor

Stephanie

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I had to switch rooms because the first room I was in had a filthy washroom. I hadn't noticed until I'd unpacked. The second room was not much better. And there was a massive leak in the washroom ceiling that made the toilet and surrounding floor soaking wet. No one was overly concerned, though they took note. No rooms to move me to, and I was there for two concerts, no time to deal with room stuff.
Stayed 4 nights in Aug 2024

2/10 Terrible

Gary

Stayed 2 nights in Aug 2024

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is in the middle of renovations
The stay was okay and the room was very nice, but wish the website had indicated that there is massive renovations going on there and the services were limited, including the restaurants. I would have picked a different hotel has I known in advance.
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Apr 2024

8/10 Good

Kimberly

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Construction happening in the facility at the moment which took away from the overall experience BUT the room was very clean, comfortable and nice. Smelt fresh too!
Stayed 1 night in Jul 2024

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Jul 2024

2/10 Terrible

Sheng

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Customer Service!
Tonight (7/23) was the worst hotel experience I've ever had. My family checked in late, finding the lobby under construction. Our room on the second floor had a strong odor from renovations, triggering a family member's asthma. The front desk staff was indifferent and unhelpful. I contacted Expedia, who tried to reach the hotel, but the manager was unavailable. We decided to check out without a resolution or refund and booked another hotel nearby around 11:16 PM. By 11 AM on 7/24, after 12 hours and 90 minutes on the phone with Hotels.com, the hotel was still assessing the situation. At 8:13 PM, the manager was still unavailable. Hotels.com advised calling between 8-9 AM on 7/25. By 8 AM on 7/25, I left a voicemail for the Assistant General Manager. By 6 PM, still no response. Hotels.com informed me that DoubleTree denied the refund, but Hotels.com provided compensation. While I appreciate Hotels.com's efforts, I strongly advise against staying at this DoubleTree. This was my worst experience as a loyal Hilton customer.
Stayed 1 night in Jul 2024

2/10 Terrible

Luz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Janice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is being renovated, and the rooms that are finished are very, very nice. The lobby still isn’t done, but they were very accommodating and we got checked in very easily.
Stayed 1 night in Jul 2024

4/10 Poor

Bethany

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Have stayed here multiple times and would continue to if it weren’t for this experience which was a nightmare beginning to end. The entire hotel was in shambles due to renovations which could have been manageable if only it did not affect the quality of the stay and hospitality which was certainly compromised under these circumstances. I was notified on the Hilton Honors app that my room was ready so I headed over to check in for them to tell me it wasn’t ready yet and to come back in half an hour. I returned an hour later for them to tell me that it still wasn’t ready, housekeeping is behind. I was surprised, but agreed to wait. Not a minute later and the room was somehow suddenly ready. When I got to the room and looked around the bathroom was in deplorable condition, the sink was dirty and there was poop splattered all over the toilet. I called the front desk to let them know (this was about a minute after I got up to the room maybe 4:05PM) and they said they were fully booked and they didn’t have any other rooms to offer me but they would send someone up to clean it. By 8 still no one had come to clean it so I left and called the front desk again to let them know I’d be leaving and they could call me once the room was cleaned - I got a voicemail at about 9:30 that it was ready but by that time I had made other arrangements. Really disappointed with this experience.
Stayed 2 nights in Jul 2024

4/10 Poor

Malinda

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been completely redone. The rooms are very good BUT the windows do not open and there is no fresh air. The air conditioning is cold but stale. I will not be returning.
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is under construction and did not disclose this when booking. There is construction equipment all over the makeshift lobby. The staff doesn’t care about the customer. The hotel is dirty and there is a strong smell of weed. Not a place to bring your family. The staff should be embarrassed at the condition. I would not recommend staying here. I am looking for a new hotel.
Stayed 1 night in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee not good
Love the hotel, but the coffee in the front lobby is some of the worst I have ever tasted…and I have stayed in a lot of good and bad hotels around the USA and around the world. All else was really nice!
Stayed 1 night in Jun 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doubletree Westboro
Room was clean and quiet. Food was great for brunch and the service staff was very friendly! Check in and check out went smoothly.
Stayed 1 night in Jun 2024

10/10 Excellent

Brianna

Stayed 1 night in Jun 2024