Best Western Potomac Mills

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Potomac Mills

In-room safe, desk, laptop workspace, blackout curtains
Suite, 1 King Bed, Non Smoking
Seasonal outdoor pool, lifeguards on site
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
14619 Potomac Mills Road, Woodbridge, VA, 22192
  • Potomac Mills
    ‪14 min walk‬
  • Sentara Northern Virginia Medical Center
    ‪16 min walk‬
  • Stonebridge at Potomac Town Center
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪37 min drive‬

Room options

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room)

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.4 out of 10
Very good
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(9 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Best Western Potomac Mills

Suburban hotel with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Best Western Potomac Mills offers 172 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Woodbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Best Western Potomac Mills. During your stay, you'll be within walking distance of Potomac Mills. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 14 minutes by foot from Potomac Mills and a 2-minute drive from Sentara Northern Virginia Medical Center
Best Western Potomac Mills offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Best Western Potomac Mills also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Woodbridge hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Bike storage
  • Lifeguards on-site
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Lifeguards on site

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 6 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 30 and close September 05.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Potomac
Best Western Potomac Mills
Best Western Potomac Mills Hotel
Best Western Potomac Mills Hotel Woodbridge
Best Western Potomac Mills Woodbridge
Potomac Mills Best Western
Best Western Hotel Woodbridge
Best Western Woodbridge
Woodbridge Best Western
Best Potomac Mills Woodbridge
Best Western Potomac Mills Hotel
Best Western Potomac Mills Woodbridge
Best Western Potomac Mills Hotel Woodbridge

Best Western Potomac Mills Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 439 out of 1001 reviews" "
Rating 8 - Good. 250 out of 1001 reviews" "
Rating 6 - Okay. 113 out of 1001 reviews" "
Rating 4 - Poor. 82 out of 1001 reviews" "
Rating 2 - Terrible. 117 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC in unit. Provided a fan
Stayed 1 night in Oct 2024

2/10 Terrible

Paige

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel customer service ever!
I will NEVER stay at this location EVER again! We were told they had cribs available. NO.. they only had ONE and it was in use. Only had ONE dolly. It was gone. We paid for the room and sent my daughter and her infant daughter ahead of us to check in and called ahead. Only to be told they needed a $200/deposit upfront first. We had already paid and couldn’t get it reversed. Thanks hotels.com for that one. Couldn’t get even a partial refund. The 2 queen bed room was so small. They ran out of pillows. Wasn’t very clean at all. Owners in the morning were really rude to elderly couple in front of us. Shame on you guys for your tactics and lousy professionalism. You should be ashamed of yourselves. Cause when the migrants stop coming. The Americans will not come back. The were even COUNTING the number of cup cereal we were getting. We were told that breakfast would be served but when it runs out, that’s it. They don’t put out anymore. I’d rather stay at ANY other run down hotel than to be treated like third class citizen. Oh, you can’t pay cash either! FYI, good luck if you book here!
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff very clean place and close to fast food and gas stations.
Stayed 1 night in Oct 2024

10/10 Excellent

Ellen

Stayed 1 night in Sep 2024

10/10 Excellent

Jing

Stayed 2 nights in Jun 2024

8/10 Good

HAMED

Good
Stayed 1 night in Sep 2024

6/10 Okay

Anthony

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very lovely, easy check in. Room was good, beds were alittle small, lots of space with the bathroom for size of room. Very very close to lots of food options, parking lot was very dark, so kinda scary at night but over all great value for stay
Stayed 1 night in Sep 2024

10/10 Excellent

Seth

Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, everything was clean, breakfast was good. Very convenient to Potomac Mills.
Stayed 1 night in Sep 2024

10/10 Excellent

miyong

Stayed 3 nights in Sep 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Room wasn’t clean host was sleep when entering
Stayed 1 night in Sep 2024

6/10 Okay

Amy

Stayed 1 night in Sep 2024

4/10 Poor

J

Stayed 3 nights in Aug 2024

10/10 Excellent

Delmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mario, Sterling

Stayed 1 night in Sep 2024

2/10 Terrible

Joel

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This had to be one of my worst stays I’ve ever encountered. The room was disgusting, i should have known from the 2 available pics when i was choosing my room. My parents found roaches in their room as soon as they went into their room. Never staying at a best western EVER again!
Stayed 1 night in Sep 2024

4/10 Poor

Meda

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Vannessa

Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Liked: Amenities
Good time
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Covenient to restaurants & shopping (Potomac Mills). Clean hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

PAUL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property was nice and the staff was amazing.
Stayed 3 nights in Aug 2024

8/10 Good

H., Savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where I needed to be.
Stayed 1 night in Sep 2024