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Sleep Inn Hanes Mall

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sleep Inn Hanes Mall

Interior
Standard Room, 1 King Bed, Non Smoking
Exterior
Lobby
Room, 1 Queen Bed, Accessible, Non Smoking

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
1985 Hampton Inn Ct, Winston-Salem, NC, 27103
  • Hanes Mall
    4 min drive
  • Novant Health Forsyth Medical Center
    5 min drive
  • Wake Forest University Baptist Medical Center
    7 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    32 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sleep Inn Hanes Mall

Winston-Salem hotel in Williamsburg Square with free breakfast and a fitness center
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Sleep Inn Hanes Mall offers 73 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sleep Inn Hanes Mall. During your stay, you'll be within walking distance of Wilkes Regional. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Wilkes Regional and a few minutes from Hanes Mall
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Sleep Inn Hanes Mall. Self parking is free.

This Winston-Salem hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Service fee: USD 2 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Hanes Mall
Sleep Inn Hanes Mall Hotel
Sleep Inn Hanes Mall Hotel Winston-Salem
Sleep Inn Hanes Mall Winston-Salem
Sleep Inn Hanes Mall Hotel
Sleep Inn Hanes Mall Winston-Salem
Sleep Inn Hanes Mall Hotel Winston-Salem

Sleep Inn Hanes Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1000 reviews" "
Rating 8 - Good. 307 out of 1000 reviews" "
Rating 6 - Okay. 135 out of 1000 reviews" "
Rating 4 - Poor. 76 out of 1000 reviews" "
Rating 2 - Terrible. 79 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was located next to a highway so hear trucks passing most of the night. Room was small but well laid out. Tea/coffee only available at breakfast. Rooms had coffee pots and 2 packs of coffee. Ironing equipt. was in room.
Stayed 2 nights in Sep 2024

4/10 Poor

McKenna

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
The hotel was okay, the morning staff was super sweet and talkative about the area, the night staff was rude and after parking had been full told me to park in handicap and I wouldn’t get towed..wasn’t taking that chance. but the area around was very poor there are two other hotels next to this one and there are TONS of homeless people roaming around the streets and dumpster at night so BE CARFUL, wouldn’t travel here alone glad I had other people with me . Hotel bedding had burn hole and hair in shower!! Won’t be staying again .
Stayed 1 night in Sep 2024

6/10 Okay

Conrad

Stayed 1 night in Sep 2024

2/10 Terrible

Darnell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are doing the best they can. It’s broken, used, flea market, low end accommodations. I stayed there about a year ago, and questioned my judgement, but saw effort so I tried again, bad decision. It does not matter the cost, I will never ever stay there again. Again, this is not about staff being rude. This is about management taking advantage of every element of the operation. They are not competing. They are surviving. I’d rather pay more and feel safe and clean.
Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Ken

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room we stayed in had stains on the chair. Stains on the pocket door to the bathroom, a ripped duvet cover, as well as a shower that leaked on the floor. Overall I would probably recommend finding another hotel to stay in l.
Stayed 1 night in Sep 2024

2/10 Terrible

Holly

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffery

Stayed 1 night in Aug 2024

8/10 Good

Agata

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We have family in the area and have stayed at this property before. Check in was a breeze, the rooms were clean, the bed was comfortable, and the pricing was reasonable. We didn’t eat breakfast there, so I can't comment on it.
Stayed 2 nights in Sep 2024

4/10 Poor

Lucinda

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Catera

Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived staff were not at the front desk. After ringing a bell several times someone came out. I changed my room 3x due to uncleanliness & staff was upset with every change but not proactive to help solve any problems in these rooms. Even in my last room there was trash on the floor, hair on Toliet and the sheets were dirty. Requested new sheets for the bed and purchased my own comforter from a near by store just to feel comfortable. The area surrounding the facilities had many homeless people walking around at all times of the day. Overall I would not recommend this hotel. I did not feel safe while staying there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, safe and clean place to stay on a budget. Breakfast was great and included scrambled eggs, sausage, muffins, toast, cereal, juices, milk, waffles etc 😃
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, clean room!
Stayed 1 night in Sep 2024

10/10 Excellent

Vonn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place pretty clean and friendly.
Stayed 1 night in Sep 2024

8/10 Good

Victoria Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price the room was fine. This property allows pets and there were fleas in my room which was annoying
Stayed 1 night in Sep 2024

4/10 Poor

John

Liked: Cleanliness
Disliked: Property conditions & facilities
Broken bathroom door
The woman who registered us was not particularly friendly. The bathroom was tiny with a sink outstanding of the bathroom. The sliding door to the bathroom was completely broken and could not be closed so there was no privacy.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. Also very quiet and convenient to shopping centers. The staff that I came in contact with was very pleasant and helpful.
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness
Room needed maintenance. Breakfast lacked milk and orange juice, and they were not refilled even after staff was notified. Biscuits ran out before guests were served. Breakfast area needed cleaning.
Stayed 1 night in Sep 2024

2/10 Terrible

Staci

Disliked: Staff & service, amenities
The check in employee was very difficult to understand due to a language barrier. Upon entering my room, it smelled like stale cigarettes and cigarette smoke. Even after spraying air freshener it was extremely strong. I ended up leaving due to the smell and going to a different hotel to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Isabell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good until i saw a big dog going inside the rooms.
Stayed 1 night in Sep 2024

2/10 Terrible

M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
💥GATES OF HELL💥
My name is M A. I go to Winston for cancer treatment. I have Multiple Myeloma Cancer, Multiple Sclerosis and Renal Kidney Failure. I checked in on 8-31-124. I was told i couldnt get what i requested. I needed a handicap accessible room as im wheelchair dependent. So i had to sleep on the Floor in room 216. The very next morning at 9:31am i called the front desk to be moved into an accessible room. We didn't get moved until the second shift came on. The accessible room 119 was filled with flying insects. They got on all of our food as we tried to eat. All in the lobby and hallway. Even an employee complained about them. A desk clerk name starting with K has a serious problem with how ugly she treats guests. The older short lady thinks its alright to talk trash about her coworker to guest. They moved us back upstairs on our last night there wbere i ended up back on the floor in room 224. John was the only desk clerk who actually had a positive attitude and was very accommodating to the guest. I reached out to the Choice brand abd the owner. The owner never called or text me back. This is like the movie Get Out. The location was perfect for my husband to walk and get us food. And for the Cancer Center.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Nice breakfast. Only negative was it's next to a very busy and loud road.
Stayed 1 night in Sep 2024

10/10 Excellent

Travionne

Stayed 1 night in Sep 2024