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Kimpton Cardinal Hotel by IHG

4.5 star property

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Photo gallery for Kimpton Cardinal Hotel by IHG

Exterior
Property amenity
Breakfast, lunch, dinner served; French cuisine
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
51 East 4th St, Winston-Salem, NC, 27101
  • Benton Convention Center
    ‪6 min walk‬
  • Old Salem
    ‪16 min walk‬
  • Truist Stadium
    ‪2 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪8 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible Bathtub (Mobility, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Roll-in Shower (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 2 Queen Beds, Roll-in Shower (Mobility)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Roll-in Shower (Mobility)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Essential)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room (Essential)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds (Exterior View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds (Exterior View)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Exterior View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Exterior View)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Winston-Salem Downtown by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (332)
The price is €174
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Indigo Winston-Salem Downtown by IHG

About this property

Kimpton Cardinal Hotel by IHG

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Other amenities include a snack bar/deli, WiFi in public areas, and valet parking.
Kimpton Cardinal Hotel by IHG offers 174 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Kimpton Cardinal Hotel by IHG. During your stay, you're just a quick walk from Frank L. Horton Museum Center. A restaurant, a 24-hour gym, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Enjoy a bite to eat at The Katharine Brasserie, a brasserie that serves French cuisine
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, complimentary bicycles, and a playground
  • Guests have great things to say about the location and the helpful staff
  • 7 minutes by car from Hanes Mall and 8 minutes from Wake Forest University
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Cardinal Hotel by IHG offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a business center and 8 meeting rooms. Event space at this hotel measures 6375 square feet (592 square meters) and includes conference space. An arcade/game room, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Kimpton Cardinal Hotel by IHG. Parking is available for a fee.

This 4.5-star Winston-Salem hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 1:00 PM.
The Katharine Brasserie - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.99 per night)
  • Available in some public areas: WiFi (USD 14.99 per night)

Parking and public transport

  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–1:00 PM on weekends: USD 12-25 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Katharine Brasserie

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Bike parking
  • Billiards/pool table
  • Bowling alley
  • Free bike hire
  • Playground

Family friendly

  • Arcade/games room
  • Bowling alley
  • Children's games
  • Free cots/infant beds
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (6375 square feet)
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LCD TV
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wireless internet: USD 14.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 14.99 per night (rates may vary)
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardinal Hotel Winston-Salem
Kimpton Cardinal Hotel Winston-Salem
Kimpton Cardinal Winston-Salem
Kimpton Cardinal
The Cardinal a Kimpton Hotel
The Kimpton Cardinal Hotel
Kimpton Cardinal Hotel
Kimpton Cardinal By Ihg
Kimpton Cardinal Hotel by IHG Hotel
Kimpton Cardinal Hotel an IHG Hotel
Kimpton Cardinal Hotel by IHG Winston-Salem
Kimpton Cardinal Hotel by IHG Hotel Winston-Salem

Kimpton Cardinal Hotel by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 935 reviews
Rating 8 - Good. 182 out of 935 reviews
Rating 6 - Okay. 61 out of 935 reviews
Rating 4 - Poor. 39 out of 935 reviews
Rating 2 - Terrible. 18 out of 935 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

thomas

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Pretty awful stay. Not at all what it used to be…
Room was dirty, the bathroom rug and towels had brown stains (I don’t want to know what it was) I called housekeeping to bring me some new towels and remove the rug. The AC was locked so I had no control over the room temperature and it was unbearably hot. I called the front desk once asking for someone to fix it. They said they would send someone. I waited an hour. They never came. I tried it again. They never came. The bathroom sink was clogged and would not drain. Rather than try and call again for someone to fix it, I just took it apart and fixed it myself. 8:45am multiple knocks on door from housekeeping with DO NOT DISTURB SIGN ON THE DOOR! Could not fall back asleep. I needed to stay a second night and inquired with the front desk about booking a second room. They quoted me a price that was $50 more than Hotels.com and would not come down to match it. I asked wouldn’t they rather I booked direct and was told “I really don’t care” Front desk was rude and dismissive. I’m not sure what’s happened to this property. I’ve stayed here probably a dozen times since this hotel opened, back as far as their opening week in 2016. Honestly it’s more disappointing each time. Unless something changes I’m sure this will be my last stay.
Stayed 1 night in Nov 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fabulous stay. Thank you so much!
Stayed 2 nights in Nov 2024

10/10 Excellent

Chuck

Stayed 2 nights in Oct 2024

8/10 Good

Ajay, Rockville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities at the hotel are nice, and the game room can be fun. I wish (personal view) that there was simply more lighting in hotel - the hallways, lobby, restaurant, etc. are fairly dark.
Stayed 4 nights in Nov 2024

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best and coolest hotel in Winston!
Everything was FANTASTIC from the velvet, check-in, room, amities, restaurant (Kathrine), and all the way to check-out! Definitely will book again!
Stayed 4 nights in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed this time.
I love the Cardinal and try to stay there whenever I’m in the area. This time, I found that the pillows were ROCK hard and so thick it was impossible to sleep. Our necks were very sore for the 4 days we were there. Still hurting! Mattresses were lumpy and room service mixed up our order 3 out of 4 times. The croissants were very stale, too. Housekeeping left the accumulating dirty glasses all over the room the entire time.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mike

Stayed 2 nights in Oct 2024

10/10 Excellent

Keziah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hands down the best hotel in Winston Salem
My stay was awesome! very clean, very luxurious.
Stayed 1 night in Oct 2024

10/10 Excellent

Dhaval

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and classy with a neo historical/vintage vibe. rooms are unique from an interior decor standpoint. favorite thing about the room is there is a tub spout shared with the shower BUT a separate spout for a handheld. nice touches like that make it unique.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristen, Winston Salem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Winston-Salem
Stayed 1 night in Oct 2024

4/10 Poor

Nahleena, Cornelius

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The customer service representative was unpleasant throughout the entire interaction of checking in. He was outside smoking as we entered the lobby, when he finished his cigarette he stated that we should have let him know we were checking in. There were zero nicety’s, he was shaking as if he was furious, took longer than usual to check us in, especially since we had a reservation. The experience was upsetting. To say the least! Hotel is a nice accommodation, we typically stay there when visiting Winston, unfortunate that this transpired.
Stayed 1 night in Oct 2024

10/10 Excellent

Audrey

Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

mashanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Peinng

Stayed 1 night in Sep 2024

10/10 Excellent

Kinley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Roya

It was a great property
Stayed 2 nights in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Steffanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in noveau art deco style. Really dug the vibe.
Stayed 1 night in Sep 2024

10/10 Excellent

Latoya

Stayed 2 nights in Sep 2024

10/10 Excellent

Aster Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024