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Courtyard by Marriott Winston-Salem Hanes Mall

3.0 star property

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Photo gallery for Courtyard by Marriott Winston-Salem Hanes Mall

Property amenity
Reception
Seasonal outdoor pool
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪11 min walk‬
  • Novant Health Medical Park Hospital
    ‪3 min drive‬
  • Novant Health Forsyth Medical Center
    ‪4 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Hanes Mall

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1000)
The price is €119
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Comfort Suites Hanes Mall

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

Hotel with free parking, near Hanes Mall
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Courtyard by Marriott Winston-Salem Hanes Mall offers 122 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Winston-Salem Hanes Mall. During your stay, you'll be within walking distance of Hanes Mall. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at The Bistro
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym and water skiing
  • Just a 2-minute drive from Hanes Mall and 11 minutes from Wake Forest University
Courtyard by Marriott Winston-Salem Hanes Mall offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 1603 square feet (149 square meters) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Winston-Salem Hanes Mall. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 9:30 AM.
The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–9:30 AM: USD 10-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Bistro

Things to do

  • Fitness centre
  • Seasonal outdoor pool
  • Waterskiing

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (1603 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 324 out of 636 reviews
Rating 8 - Good. 185 out of 636 reviews
Rating 6 - Okay. 68 out of 636 reviews
Rating 4 - Poor. 39 out of 636 reviews
Rating 2 - Terrible. 20 out of 636 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Nice reception and the employees were grateful for my patronage and the room was clean and adequate.
Stayed 1 night in Nov 2024

8/10 Good

De'Shaud

Stayed 2 nights in Nov 2024

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and request for a room not to far for a cancer pt was fulfilled. Very impressive
Stayed 1 night in Nov 2024

10/10 Excellent

Burak

Stayed 1 night in Oct 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

ANGELA, The Villages

Stayed 1 night in Sep 2024

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elena

Travelled with family
Liked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Chuck

Travelled with family
Liked: Cleanliness, staff & service
Carpet was wet but the room was very clean!
Stayed 1 night in Sep 2024

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Safe Stay in Winston-Salem
Was in a jam late at night passing through Winston-Salem and this Courtyard location fit us in even though they were packed due to a convention in town. Everyone was very nice and the room was clean. Our room was very close to the kitchen, and we smelled food quite a bit during our stay. This can't be helped, just suggest booking second floor if smells bother you. It just made us hungry.
Stayed 1 night in Aug 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the great work!!
Stayed 1 night in Aug 2024

10/10 Excellent

Jamar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay during AAU
Stayed 2 nights in Aug 2024

4/10 Poor

Kimberly

Liked: Amenities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Brandye

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Aug 2024

10/10 Excellent

MAO

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The shower was gross! The shower door was very tough to slide back and forth.The A/C unit didn’t work very well and had an awful smell. The room was stuffy. Half assed update to rooms, no attention to detail.
Stayed 1 night in Jul 2024

10/10 Excellent

monika, knightdale

Stayed 1 night in Jul 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Nickolas

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Nice
Nice quite good price
Stayed 1 night in Jul 2024

8/10 Good

Lee Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The main thing I didn’t like was that our whole hallway smelled like weed. I don’t care to smell it or have my children smell it. There also is NO SMOKING rule, so I don’t understand how smoking weed is acceptable. I hope they have to pay the fine for smoking in their room. Also, it is NOT legal to smoke weed in NC!!
Stayed 2 nights in Jul 2024

6/10 Okay

Marilu

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2024

2/10 Terrible

Reginald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024