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SureStay Plus by Best Western Windsor

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Lobby
Ballroom
Ballroom
Property amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Devonshire Mall
    3 min drive
  • Tim Hortons
    1 min walk
  • Windsor Transit Terminal
    5 min drive
  • Windsor, ON (YQG)
    11 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Travelodge by Wyndham Windsor

Breakfast included
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (1002)
The price is €79
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Travelodge by Wyndham Windsor

About this property

SureStay Plus by Best Western Windsor

Hotel with free parking, near Devonshire Mall
Along with a 24-hour fitness center, this smoke-free hotel has WiFi in public areas and coffee/tea in a common area. Self parking is free. Other amenities include conference space, a 24-hour front desk, and express check-out. Change of towels is available on request.
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus by Best Western Windsor. During your stay, you'll be within walking distance of Devonshire Mall. Free self parking, a 24-hour gym, and breakfast (surcharge) are available.
  • Free self parking and RV/bus/truck parking
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include meeting rooms, conference space, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and comfy beds
  • Just a 3-minute drive from Devonshire Mall and a few minutes from Detroit Windsor Tunnel
As a guest of SureStay Plus by Best Western Windsor, you'll find a 24-hour fitness center, a vending machine, and multilingual staff. Event space at this hotel measures 3498 square feet (325 square meters) and includes conference space. WiFi and wired Internet are available in public spaces for a fee. The business-friendly SureStay Plus by Best Western Windsor also features coffee/tea in a common area, express check-out, and a television in a common area. Self parking is free. A complete renovation of SureStay Plus by Best Western Windsor was completed in August 2024.

This Windsor hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 0 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (CAD 0 per stay), Wired Internet (surcharge)

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Microwave
  • Mini-fridge

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (3498 square feet)
  • Meeting rooms

Accessibility

  • This property does not have any lifts

More

  • Renovated entire property – August 2024
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

SureStay Plus by Best Western Windsor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1112 reviews" "
Rating 8 - Good. 349 out of 1112 reviews" "
Rating 6 - Okay. 211 out of 1112 reviews" "
Rating 4 - Poor. 105 out of 1112 reviews" "
Rating 2 - Terrible. 98 out of 1112 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Stayed 1 night in Aug 2024

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been newly renovated and was freshly painted and very clean. Staff was supper friendly and very helpful. I cannot speak for the morning breakfast area as we had to be on the road by 6:00 am. The price for this hotel is very good worth the money. Bed was very comfortable and room was large. I highly recommend this hotel
Stayed 1 night in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freshly renovated, large room and breakfast bar with waffle maker. Definitely staying again
Stayed 3 nights in Sep 2024

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
silll under renovations.
Stayed 2 nights in Jun 2024

4/10 Poor

Md Mokarram

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Deneise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was really good- enjoyed our stay here. Breakfast was awesome. Would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Stayed 1 night in Aug 2024

10/10 Excellent

Nicolas

Stayed 1 night in Aug 2024

8/10 Good

Annie

Stayed 1 night in Sep 2024

8/10 Good

Mark

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was nice and clean rooms were good. Curiously there was no sign outside and the building is tucked in behind another off the main road so we drove right past it the first time. We were told there was an extra charge for early checkin. Never heard that before and we had a Senior who needed to rest no discount or consideration given. Then on actual checkin we had to swipe our credit card 3 times and sign 3 times for each room for the $200 deposit. I asked why not just one bill for all 3 rooms. Nope no can do. But the rooms were clean and breakfast was good. Check in service was not so good. The rest of our stay was pleasant.
Stayed 1 night in Sep 2024

4/10 Poor

Shamma

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front staff were pleasant (replaced my non-functioning key card, gave us a new fridge to replace the broken one). They could not provide a logical reason why I was charged extra because I showed up early (room was ready---although it only had 2 sets of towels for the 3 of us---no extra toilet paper---had to ask front desk for extra roll). I can certainly understand paying extra for an extended check out (inconveniencing staff work) but an early check in for a room that was already ready---the staff could have just said the room was not ready----instead they said pay extra for checking in early) For that extra at the very least the appliances should have been checked for functionality, enough towels for guests and extra toilet paper etc...) I don't mind paying extra if you can give me a logical reason for it but the clerk and the manager could only say"sorry, hotel policy" so I said "in other words this is a money grab" Thank you for making the decision to not use you again for accomodations. The pillows were too soft, the door to the bathroom is too noisy and sticks and there were no door hangers to indicate if you wanted maid service or not.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vladimir, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Joe

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways were nice and wide. The rooms were very modern looking. The breakfast area was a bit small but the breakfast itself was very good with a good selection.
Stayed 1 night in Aug 2024

6/10 Okay

Christpher

Stayed 1 night in Aug 2024

8/10 Good

Mina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s pretty good for the price.
Stayed 1 night in Aug 2024

4/10 Poor

Alex

Stayed 1 night in Aug 2024

6/10 Okay

Connor

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Raffi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay at ! Very Clean
Stayed 2 nights in Jul 2024

6/10 Okay

Margaret

Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paint peeling off bathroom ceiling, toilet seat wouldn’t stay up and Tim Hortons ordering speaker by the room( I could hear them ordering at 6 am ), no hotel sign. Seems like you’re under a bit of a reconstruction and bed sheet had a hole and stain on them. These are minor things but they need to be addressed. Thanks for listening
Stayed 1 night in Aug 2024

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Too many aunts in the bedroom
Stayed 10 nights in Aug 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very comfortable and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024