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SureStay Plus by Best Western Windsor

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Property amenity
Ballroom
Lobby
Ballroom

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Devonshire Mall
    3 min drive
  • Detroit Windsor Tunnel
    5 min drive
  • St. Clair College
    5 min drive
  • Windsor, ON (YQG)
    11 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Travelodge by Wyndham Windsor
Breakfast included
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (1001)
The price is €121
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Travelodge by Wyndham Windsor

About this property

SureStay Plus by Best Western Windsor

Hotel with free parking, near Devonshire Mall
Along with a 24-hour fitness center, this smoke-free hotel has WiFi in public areas and coffee/tea in a common area. Self parking is free. Other amenities include conference space, a 24-hour front desk, and express check-out. Change of towels is available on request.
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus by Best Western Windsor. During your stay, you'll be within walking distance of Devonshire Mall. Free self parking, a 24-hour gym, and breakfast (surcharge) are available.
  • Free self parking and RV/bus/truck parking
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include meeting rooms, conference space, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and comfy beds
  • Just a 3-minute drive from Devonshire Mall and a few minutes from Detroit Windsor Tunnel
As a guest of SureStay Plus by Best Western Windsor, you'll find a 24-hour fitness center, a vending machine, and multilingual staff. Event space at this hotel measures 3498 square feet (325 square meters) and includes conference space. WiFi and wired Internet are available in public spaces for a fee. The business-friendly SureStay Plus by Best Western Windsor also features coffee/tea in a common area, express check-out, and a television in a common area. Self parking is free. A complete renovation of SureStay Plus by Best Western Windsor was completed in August 2024.

This Windsor hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 0 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (CAD 0 per stay), Wired Internet (surcharge)

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Microwave
  • Mini-fridge

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (3498 square feet)
  • Meeting rooms

Accessibility

  • This property does not have any lifts

More

  • Renovated entire property – August 2024
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

SureStay Plus by Best Western Windsor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 341 out of 1101 reviews" "
Rating 8 - Good. 345 out of 1101 reviews" "
Rating 6 - Okay. 210 out of 1101 reviews" "
Rating 4 - Poor. 107 out of 1101 reviews" "
Rating 2 - Terrible. 98 out of 1101 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Steve

Disliked: Property conditions & facilities
Yup
Stayed 2 nights in Jul 2024

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a nice addition.
Stayed 1 night in Aug 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here.
Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was welcoming and helpful. My room was comfortable and very clean. My second stay and I'll continue to book here whenever I'm in Windsor
Stayed 2 nights in Aug 2024

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness
The sheets were dirty. We asked to change them but didn’t happen. Not staying there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was a great stay. We were here for 3 nights to watch our granddaughter play ball.
Stayed 2 nights in Aug 2024

8/10 Good

kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally satisfied in Windsor
Our stay was great. It was close by to the ball diamonds our granddaughter was playing at. Close to lots of restaurants, stores etc.
Stayed 1 night in Aug 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal, newly renovated, entrance unclear, parking rough payment. Great location. Would highly recommend this.
Stayed 1 night in Jul 2024

10/10 Excellent

Oscar Ivan Alvarez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have been fully renovated. No carpets. Nicely decorated.
Stayed 1 night in Jul 2024

6/10 Okay

Ahmad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When you ask the staff for an extra pillow and an extra towel and they don’t help you that’s not right or proper
Stayed 1 night in Aug 2024

6/10 Okay

Keri

Liked: Staff & service
We stopped in here for an overnight for out of town sports. The beds and floor and furniture were good. The bathroom was in need of recalling and grouting at a minimum. The rooms were a good value for the money. Much less expensive than others within driving distance. The area is not great, but I felt safe inside the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Makenzie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Serena, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I’m in Windsor, I stay here. The included breakfast, the surrounding dinning options, I will always stay here when in Windsor.
Stayed 2 nights in Aug 2024

8/10 Good

John David

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Robert

Travelled with partner
Liked: Amenities, property conditions & facilities
Good stay but being gluten free and lactise free i could not eat much at breakfast
Stayed 2 nights in Aug 2024

4/10 Poor

Ahmad

Travelled with family
I was very disappointed in my stay as the room was not clean. My bedding, curtains and even my bathtub was had some hair in it. The price was too high. Not a good place to stay I will not recommend it.
Stayed 2 nights in Aug 2024

6/10 Okay

Sardar Ali

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Everything was just air-conditioning system was too noisy.
Stayed 1 night in Aug 2024

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very disappointed with the service at this location. Booked through Expedia and had to cancel. Called the location and spoke to front desk and was told the room was cancelled. Charges were still applied to my visa day after the booking. Called to ask why and of course got the line that oh we cannot reverse charges. Hmmmmm only place that is not able to reverse charges. Well just want to say they can keep my $128 on that booking. But let me tell you they will lose out on lots of other booking that I book over the year for my family to come visit from many areas. So now it is onward to another Hotel. I hope my $ 128 keeps this business operating. My word of mouth with keeps going. There lose for sure
Stayed 1 night in Aug 2024

8/10 Good

Martine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ralph, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

6/10 Okay

Laurie

Liked: Amenities
Na
Stayed 2 nights in Aug 2024