SureStay Plus by Best Western Windsor

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Property amenity
Ballroom
Ballroom
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Devonshire Mall
    ‪3 min drive‬
  • Detroit Windsor Tunnel
    ‪5 min drive‬
  • St. Clair College
    ‪5 min drive‬
  • Windsor, ON (YQG)
    ‪11 min drive‬

Room options

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 4
  • 2 King Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

SureStay Plus by Best Western Windsor

Hotel with free parking, near Devonshire Mall
Along with a 24-hour fitness center, this smoke-free hotel has WiFi in public areas and coffee/tea in a common area. Self parking is free. Other amenities include conference space, a 24-hour front desk, and express check-out. Change of towels is available on request.
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus by Best Western Windsor. During your stay, you'll be within walking distance of Devonshire Mall. Free self parking, a 24-hour gym, and breakfast (surcharge) are available.
  • Free self parking and RV/bus/truck parking
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include meeting rooms, conference space, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and comfy beds
  • Just a 3-minute drive from Devonshire Mall and a few minutes from Detroit Windsor Tunnel
As a guest of SureStay Plus by Best Western Windsor, you'll find a 24-hour fitness center, a vending machine, and multilingual staff. Event space at this hotel measures 3498 square feet (325 square meters) and includes conference space. WiFi and wired Internet are available in public spaces for a fee. The business-friendly SureStay Plus by Best Western Windsor also features coffee/tea in a common area, express check-out, and a television in a common area. Self parking is free. A complete renovation of SureStay Plus by Best Western Windsor was completed in August 2024.

This Windsor hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 0 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (CAD 0 per stay), Wired Internet (surcharge)

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Microwave
  • Mini-fridge

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (3498 square feet)
  • Meeting rooms

Accessibility

  • This property does not have any lifts

More

  • Renovated entire property – August 2024
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

SureStay Plus by Best Western Windsor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 355 out of 1123 reviews" "
Rating 8 - Good. 354 out of 1123 reviews" "
Rating 6 - Okay. 214 out of 1123 reviews" "
Rating 4 - Poor. 104 out of 1123 reviews" "
Rating 2 - Terrible. 96 out of 1123 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Clean room. Breakfast was good. Friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Randee

Liked: Cleanliness
Breakfast not great Beds nice
Stayed 1 night in Oct 2024

10/10 Excellent

selina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean - friendly - location
Stayed 2 nights in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm night
Stayed 1 night in Oct 2024

8/10 Good

Nathaneal

Stayed 1 night in Jun 2024

8/10 Good

Carlos

Travelled with family, Business traveller
Liked: Amenities
Newer fourniture
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

kereen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Andra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What we hoped for
Wonderful stay at SureStay. Front desk were pleasant. Room was clean. Breakfast was good. Would definitely book a room here again.
Stayed 1 night in Oct 2024

8/10 Good

Oshane

Business traveller, Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was surprisingly pleased wit this Hotel. The staff were pleasant and the hotel was clean an well kept. Great for a 3 star.
Stayed 1 night in Oct 2024

10/10 Excellent

Tenille

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Oct 2024

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean room, excellent sleep
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Stayed 1 night in Sep 2024

6/10 Okay

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Wolfgang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to most things in Windsor and the staff was very friendly. perhaps one area where they could improve, when there are 2 people in a room another wash cloth and hand towel. We had a great stay and the breakfast that is provided is more thanadequate and lots of choice.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

6/10 Okay

David

Liked: Cleanliness
Room was clean and functional. Hallway was very hot. Was thankful for a/c. Door had a major sticking problem. Would not shut unless you pressed really hard or pulled really hard to open. I left the "please make up room" thing on the handle twice, but they never did do it. Nice large TV.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Aug 2024

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been newly renovated and was freshly painted and very clean. Staff was supper friendly and very helpful. I cannot speak for the morning breakfast area as we had to be on the road by 6:00 am. The price for this hotel is very good worth the money. Bed was very comfortable and room was large. I highly recommend this hotel
Stayed 1 night in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freshly renovated, large room and breakfast bar with waffle maker. Definitely staying again
Stayed 3 nights in Sep 2024

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
silll under renovations.
Stayed 2 nights in Jun 2024