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Best Western Plus Waterfront Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Waterfront Hotel

Exterior
Indoor pool
Suite, 1 King Bed with Sofa bed, River View, Corner (with Sofabed) | View from room
Lobby
1 bedroom, premium bedding, down duvets, pillow-top beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Parking available
  • Pet-friendly

Explore the area

Map
277 Riverside Drive West, Windsor, ON, N9A5K4
  • Adventure Bay Family Water Park
    2 min walk
  • The Keg Steakhouse & Bar
    3 min walk
  • Windsor Transit Terminal
    3 min walk
  • Windsor, ON (YQG)
    16 min drive

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Refrigerator, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, River View

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Refrigerator, River View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, River View, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, River View, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, River View, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Refrigerator, River View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Plus Waterfront Hotel

Pet-friendly hotel connected to the convention center in City Centre with a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, self parking, and dry cleaning. Housekeeping is available once per stay.
Best Western Plus Waterfront Hotel offers 305 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Windsor hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Waterfront Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Windsor Community Museum. Enjoy features like free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi in some public areas
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Onsite recreation includes a gym and a sauna
  • Within a 15-minute walk of Caesars Casino and Detroit Windsor Tunnel
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Waterfront Hotel offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Waterfront Hotel. Parking is available for a fee.

This Windsor hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Languages

Arabic, English, Filipino, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 0 per stay)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 20.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 18-24.99 for adults and CAD 18-24.99 for children
  • 1 bar

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 18 to 24.99 for adults, and CAD 18 to 24.99 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Self parking fee: CAD 20.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Best Western Plus Waterfront Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 475 out of 1003 reviews" "
Rating 8 - Good. 257 out of 1003 reviews" "
Rating 6 - Okay. 113 out of 1003 reviews" "
Rating 4 - Poor. 75 out of 1003 reviews" "
Rating 2 - Terrible. 83 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Trinity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this hotel! The panoramic view was AMAZING! The room was very clean, staff was very friendly! 10/10 recommend

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.

10/10 Excellent

Leonard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel and rooms.
Stayed 1 night in Jul 2023

6/10 Okay

Brian

Stayed 1 night in Jun 2023

8/10 Good

Kimesha

8/10 Good

Rong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 1 night in Mar 2023

4/10 Poor

Lawrence

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property is being used to house the influx of refugees and immigrants to the area. It’s basically a very busy downtown apartment complex with the limits of its facility being tested. Staff was awesome, hotel was nice. Had to wait 10 plus minutes everytime we used the elevator and there were always large groups congregating in common areas and entrances/exits. Not what we expected when staying at a higher tier, waterfront property
Stayed 1 night in Mar 2023

8/10 Good

Mary

Stayed 1 night in Mar 2023

6/10 Okay

Sangkyu

Stayed 2 nights in Mar 2023

10/10 Excellent

Automne

Stayed 1 night in Mar 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 1 night in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Way better than caesars. Love the location
Stayed 1 night in Mar 2023

8/10 Good

Troy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River front
Stayed 1 night in Mar 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with a great view
Stayed 1 night in Mar 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Ashley

Stayed 1 night in Mar 2023

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, reasonably priced. Only thing I would change is the TV. Very limited channels on a non-smart TV. Bring your streaming device!
Stayed 1 night in Mar 2023

10/10 Excellent

Sadiekah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The panoramic view of the City of Detroit and river. Walk on the the waterfront.
Stayed 2 nights in Mar 2023

10/10 Excellent

Katy-Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a little mishap with our room, the manager and front desk attendant were very accommodating and kind. Thank you
Stayed 1 night in Mar 2023

10/10 Excellent

Valene

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in Mar 2023

8/10 Good

Karen

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Mar 2023

4/10 Poor

James

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
1) we found we would NOT get any Best Western points because we made our booking through Expedia 2) there is no parking on the hotel lot - had to drive to a parking garage and haul our bags 100 metres or more across a street and up to the hotel back door 3) this is the first Best Western we have ever stayed in that did NOT offer a free breakfast 4) nice easy char with a side table in the room but no light nearby - useless after dark for reading We will NOT be staying here again, or booking hotels through Expedia
Stayed 2 nights in Mar 2023

8/10 Good

Ravi

Stayed 1 night in Mar 2023