Hilton Garden Inn Windhoek

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Windhoek

Exterior
Bar (on property)
Suite, 1 Bedroom | Living area
Pool
Room, 1 King Bed

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Reverend Michael Scott Street, Windhoek
  • Avani Windhoek Hotel & Casino
    5 min walk
  • Post Street Mall
    7 min walk
  • Ekipa
    1 min walk
  • Windhoek (ERS-Eros)
    12 min drive

Room options

Family Room, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 85 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

Twin Room, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hilton Garden Inn Windhoek

Hotel in Windhoek with a fitness center and a steam room
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a steam room, and a business center.
Hilton Garden Inn Windhoek offers 150 accommodations with air conditioning. Beds feature premium bedding. Business-friendly amenities include desks and laptop-compatible safes. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include a steam room and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Windhoek. During your stay, you're just a quick walk from Alte Feste. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a steam room
  • Steps from Plaza Casino and Craft Market
Hilton Garden Inn Windhoek offers its guests a steam room and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business center. A terrace, a vending machine, and a garden are also featured at Hilton Garden Inn Windhoek.

This 3.5-star Windhoek hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:00 AM.
Hilton Garden Inn Windhoek has a restaurant on site.

Languages

Afrikaans, English, French, German, Italian, Portuguese, Russian, Xhosa, Zulu

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM: NAD 246 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Private bathroom
  • Towels

More

  • Desk
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Windhoek

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NAD 246 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hilton Windhoek Windhoek
Hilton Garden Inn Windhoek Hotel
Hilton Garden Inn Windhoek Windhoek
Hilton Garden Inn Windhoek Hotel Windhoek

Hilton Garden Inn Windhoek Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 72 reviews" "
Rating 8 - Good. 24 out of 72 reviews" "
Rating 6 - Okay. 5 out of 72 reviews" "
Rating 4 - Poor. 4 out of 72 reviews" "
Rating 2 - Terrible. 4 out of 72 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, good service & great location
Very service oriented. Rooms comfortable with all the amenities. It’s located close to the things we wanted to do.
Stayed 1 night in Sep 2024

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Michael

Ecpedia failed to make the reservation. !!
Stayed 6 nights in Sep 2024

8/10 Good

Angus

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Angus

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Business Trip in Windhoek
Hilton Garden Inn is nice, the rooms are very comfortable and excellent quality. Most of the staff provide good service. Unfortunately when I visited last week the entire ground floor around reception smelled like a sewer - whatever caused that needs urgent attention and fixing as the smell lasted the week. Parking is still irritating just like at the original Hilton! Avani across the road validates parking tickets and covers parking costs with a lower room rate so I ask myself why doesn’t Hilton cover our parking given the higher room rates? In general it was a good stay but I won’t book again until Hilton Windhoek provides guests with safe secure free parking! This should be a given when booking a hotel for thousands of NAD per night per room.
Stayed 3 nights in Aug 2024

8/10 Good

BP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is quite a new hotel so they still have some issues. Check in is at 2, but rooms were only ready at 17:30, so we had to wait in the foyer. Restaurant personnel also needs more training. You wait a long time to be attended to at dinner and also for food to come out. Overall once this is sorted, it will be an amazing hotel
Stayed 2 nights in Aug 2024

6/10 Okay

Nico

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Okay for a night or two
Part of two day stay in Windhoek. Was convenient. Could improve on service and friendliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central locations and also safe.
Stayed 10 nights in Jul 2024

10/10 Excellent

Boniface

Liked: Cleanliness, staff & service, property conditions & facilities
Easy
Stayed 1 night in Jul 2024

10/10 Excellent

Kwame

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. It’s safe
Stayed 4 nights in Jul 2024

8/10 Good

Gadwel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Garden Inn Windhoek - 3 nights
It was a great stay. The WiFi can be improved to enhance the guest experience. Consider an IPTV System and a Chromecast solution as well. Add more channels. Otherwise it was a great stay. I will comeback
Stayed 4 nights in Jun 2024

10/10 Excellent

Paddy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect 👌
Stayed 9 nights in Jun 2024

8/10 Good

Arvind

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, they know how to win customers
My stay started with a sour note, I had booked an airport pick thru the hotel and it was confirmed however no one came to pick up and I had to negotiate with the taxi hounds of the airport, it was an ordeal. Upon checkin at the hotel when I vented to the staff, Beata, she assured me she will fix it. I was offered complimentary breakfast for my stay which was not included in my booking. and for my next booking after a few days (which I thought I may cancel due the first bad experience), they offered to upgrade me to a better room. This room was perhaps the best suite in the hotel, overlooking the church and Independence Monument. I appreciate that staff realized the mistake of missing airport pick up and offered enough to win me back as a customer. Throughout my 2 stays , staff was very warm, welcoming and friendly. Breakfast was great, wifi was fine (I was able to work easily), rooms were good, location is perfect. One night the fire alarm went off due to a technical error, and next day the Manager apologized to all the guests at the breakfast personally and individually. I am very impressed with the hotel, staff, services and above all Beata, well done! I will highly recommend staying here and I will myself stay here for my future trips, Namibia is beautiful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Christine

Liked: Staff & service, property conditions & facilities
Comfortable and clean! Walkable and many dining options. Especially loved the self serve laundry and it was exactly what I needed for my quick 1 night
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Merle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Close to downtown Windhoek (walkable). Good breakfast.
Stayed 1 night in Jun 2024

6/10 Okay

kathleen

Stayed 2 nights in May 2024

6/10 Okay

kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They were upgrading the wifi during our stay. So, there was no wifi service for guests. That was the only downside of our staym
Stayed 1 night in May 2024

10/10 Excellent

Tanya, boulder

Stayed 1 night in May 2024

8/10 Good

Eurydice, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, helpful, and very clean. It was near malls that were within walking distance. The things that I didn't like was that it was that a/c would go on and off and it become very stuffy in room. The lobby area had an egg smell, so would rec
Stayed 17 nights in May 2024

8/10 Good

IRVING

Stayed 7 nights in May 2024

10/10 Excellent

Christiane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel
Great value for money. Rooms are nice, service is good and the food was tasty. We stayed the night before at the Hilton next door and definitely preferred the garden inn as it was better value for money.
Stayed 1 night in May 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Outstanding service from all the staff - couldn’t have been more helpful. Stayed 6 nights. Will come back next time we’re in Windhoek.
Stayed 5 nights in Apr 2024

10/10 Excellent

Kevin

Stayed 7 nights in Apr 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained facilities and very friendly staff. Delicious meals and express check in and out
Stayed 1 night in Apr 2024