TRU By Hilton Winchester

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRU By Hilton Winchester

Free daily continental breakfast
Reception
Lobby
Room, 2 Queen Beds
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Gym
  • Air conditioning

Explore the area

Map
118 Mercedes Court, Winchester, VA, 22603
  • Handley Regional Library
    4 min drive
  • Mt Hebron Cemetery
    5 min drive
  • Jim Barnett Park
    5 min drive
  • Winchester, VA (WGO-Winchester Regional)
    9 min drive

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

TRU By Hilton Winchester

Hotel in Winchester with free breakfast and a health club
An indoor pool, a health club, and a 24-hour business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
TRU By Hilton Winchester offers 90 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Winchester hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Our customers tell us they can't get enough of the helpful staff at TRU By Hilton Winchester. During your stay, you'll be within walking distance of Rutherford Crossing. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a car charging station
  • Onsite recreation includes a gym
  • 15 minutes by foot from Rutherford Crossing and a 3-minute drive from Northside Station Shopping Center
  • Cats and dogs welcome for a fee
TRU By Hilton Winchester offers its guests an indoor pool and a health club. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly TRU By Hilton Winchester also features complimentary supervised childcare, a front-desk safe, and an elevator. Self parking is free.
Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM

Things to do

  • Health club
  • Indoor pool

Family friendly

  • Free supervised childcare
  • Indoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a USD 15.00 deposit
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU By Hilton Winchester Hotel
TRU By Hilton Winchester Winchester
TRU By Hilton Winchester Hotel Winchester

TRU By Hilton Winchester Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 392 out of 601 reviews" "
Rating 8 - Good. 129 out of 601 reviews" "
Rating 6 - Okay. 42 out of 601 reviews" "
Rating 4 - Poor. 29 out of 601 reviews" "
Rating 2 - Terrible. 9 out of 601 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Eva

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This Hotel was OK. The lobby is very nice, and free breakfast was better than most hotels with many options. We booked a pet-friendly room. The room appeared clean but smelled very strongly of wet dog. Since the floors were laminate, we assumed that the smell was emanating from the beds, which was pretty gross. Additionally, the hotel was very loud, and you could hear people directly above us stomping around until about 1AM. I think this is because the floors are laminate and do not dampen the noise like carpet does.
Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a night and loved the digital key card service. Was so convient. Will most definitely stay again if in the area!
Stayed 1 night in Aug 2024

10/10 Excellent

Eddy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we were very satisfied with our stay. The beds were very comfortable and clean, and we had all the amenities we needed. It was our dog’s first time in a hotel room, and it was perfect for both her and us. We would definitely book this hotel again.
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The front desk person was great, check in was a breeze. Excellent hotel and I highly recommend
Stayed 1 night in Aug 2024

8/10 Good

GARY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kristiana

Nice breakfast Pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a nice place, the hotel next door was doing renovation and the guys there were loud. As for the hotel itself, a few of the staff memebers seemed snooty, but for most of the staff they were extremely nice. I would stay again
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Truth about TRU
Just OK. We were traveling through during a storm and glad to find a place to rest. The hotel was basic but worked for the stop over. Breakfast was almost all processed foods, except for apples and oranges. Typical fast food buffet.
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
Entrance to hotel was not well marked
Stayed 1 night in Jul 2024

6/10 Okay

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room and hotel were clean. We had no shampoo or body wash in the large containers supplied in the shower. Breakfast was average. Grits were cold
Stayed 1 night in Aug 2024

10/10 Excellent

Dana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Super clean, and excellent customer service.
Stayed 1 night in Aug 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy travel
Our check in and out experience was great, super easy with friendly staff. The room was very clean but had some visible wear and tear. Bed was comfortable and had a great shower. The hotel breakfast was nice. We would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

KellyAnne

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice enough but the complementary breakfast was lacking. There was no butter for the toast/pancakes by the second day and no teabags as well.
Stayed 2 nights in Jul 2024

8/10 Good

Una

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No soap in the bathroom.
Stayed 1 night in Jul 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Clean and comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Alona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by TRU Hotel. We were greeted with a goodie bag right at the front desk, which was a nice touch to receive immediately rather than waiting until we got to our room. The hotel felt new, clean, and urban. There were suggestions for local spots, and the TV had a greeting with my name on it—just little touches that made the stay feel extra special. I've had terrible experiences with breakfasts at other hotels, but here, the breakfast was actually really nice, which is vital when traveling with three kids! Very happy with our stay; TRU Hotel is going to be our go-to from now on.
Stayed 1 night in Jul 2024

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with the family!
Very clean hotel. The free breakfast was extremely good and plenty of options. The 24/7 snack and beverage counter was an added bonus for late night snacking; however, these items are an additional charge.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained property. Very professional friendly staff. Easy to get to from the highway. Marlin at the front destk was very helpful. Breakfast in the morning is convenient for an early start. Thank you.
Stayed 1 night in Jul 2024