Tru by Hilton Wilmington

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Wilmington

Reception
Lobby
Exterior
Outdoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
5001-A Market St, Wilmington, NC, 28405
  • University of North Carolina at Wilmington
    3 min drive
  • Bellamy Mansion Museum
    6 min drive
  • Mayfaire Town Center
    8 min drive
  • Wilmington, NC (ILM-Wilmington Intl.)
    11 min drive

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing, Bathtub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Wilmington

Hotel with free parking, near University of North Carolina at Wilmington
A restaurant, a 24-hour fitness center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Change of towels is available on request.
Tru by Hilton Wilmington offers 99 accommodations with hair dryers and irons/ironing boards. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Tru by Hilton Wilmington, you'll be within walking distance of University of North Carolina at Wilmington. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a business center, a conference center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from University of North Carolina at Wilmington and 7 minutes from Riverwalk
  • Cats and dogs welcome for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 3595 square feet (334 square meters) and includes a conference center. The business-friendly Tru by Hilton Wilmington also features a 24-hour fitness center, coffee/tea in a common area, and a fireplace in the lobby. Free self parking is available.

This Wilmington hotel is smoke free.

Banyon Asian Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • 1 restaurant
  • Coffee/tea in a common area

Restaurants on site

  • Banyon Asian Cafe

Things to do

  • 24-hour fitness centre

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • Conference centre (3595 square feet of space)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 107
  • Pool hoist on site
  • Visual alarms in hallways
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ramada Hotel Wilmington
AmeriStay Wilmington Hotel
Ramada Inn Wilmington
Ramada Wilmington Hotel
AmeriStay Wilmington
Tru by Hilton Wilmington Hotel
Tru by Hilton Wilmington Wilmington
Tru by Hilton Wilmington Hotel Wilmington

Tru by Hilton Wilmington Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 92 reviews" "
Rating 8 - Good. 15 out of 92 reviews" "
Rating 6 - Okay. 6 out of 92 reviews" "
Rating 4 - Poor. 3 out of 92 reviews" "
Rating 2 - Terrible. 5 out of 92 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle, Wilmington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful.. some places act snobby. The staff here were extremely nice and I was made to feel welcomed. Which is how you should at an establishment of this nature. Already booked another stay!!;
Stayed 1 night in Aug 2024

8/10 Good

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Better breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
There was no pool or access to any patio despite what was advertised There was a hole in the wall in the hall and missing molding. The first room they gave us had not been cleaned / bed was unmade etc
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were out of body wash in the shower and didn’t realize it until I had already begun my shower. My husband went downstairs to get more but was lotion instead. He went back again and was given hand soap. At that point I used the hand soap and called it a day. Raul was very kind and helpful. Other than the soap fiasco our stay was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was amazing. Had an issue but Ray at the front desk took good care of us! Thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Johnny

Stayed 1 night in Aug 2024

6/10 Okay

Holly

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very disappointed there was no pool as advertised. NC in August should have pool available. No air conditioning in the fitness center, our blackout shade would not go up.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lakenjerick

Liked: Cleanliness, staff & service, property conditions & facilities
Just loved it
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! The room was really clean and the staff was really friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Brittany

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Haydn

Liked: Cleanliness, staff & service
No pool
Stayed 3 nights in Aug 2024

6/10 Okay

Steven

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good things on the way
New property with no pool and no AC in a nice fitness room. Only 3 weeks since opening. Breakfast was ok with not many choices. Staff was very polite and helpful. Did have a pool table of all things. An adjacent Hilton property is being renovated and will have a pool. Give this location 3 months and it’ll be better.
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Stayed 1 night in Jul 2024

8/10 Good

Chase

Travelled with partner
Liked: Cleanliness, staff & service
Property was recently opened so everything was in good condition and clean. It can be a bit pricey considering it’s not super close to downtown or the beach. The room was clean but small, just a mini fridge with no freezer, and no in-room microwave or coffee maker. TV only has access to cable, Netflix and YouTube, no other major streaming services (dumb!) Parking is very limited, and that was with only half the property open. Pool and bar are shared with the adjoining Lela hotel; it was not open yet but looks like it’ll be very nice. Staff was friendly and helpful. Nice breakfast spread with pancake bar, hot items and breads.
Stayed 3 nights in Jul 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel!
Hotel is new to the point of being able to smell the paint. Even with a power outage staff was excellent and calm. We played pool while we waited to check in. Everything was clean but lacked the fresh smell of being clean. Probably the products they use…Two things that could have been better having a microwave in room and an A/C unit that wasn’t so damn loud! Wish the pool/patio was available it’s going to be lovely once completed.
Stayed 3 nights in Jul 2024

4/10 Poor

Tondra

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Disappointed
Hotel was still under construction so most amenities were not able to be used. The pool and patio beautiful but not open. I would not have booked if I had known it was still under construction but I paid the regular rate like the hotel was fully usable.
Stayed 1 night in Jul 2024

6/10 Okay

Matt

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property itself and room were nice. The amenities included a pool, but the pole was not complete. This would’ve made me not stay there if I would’ve known that the pole was not open other than that the property was nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roy at the front desk was great. All the staff was extremely helpful. The pool and patio area was not open yet. The breakfast was very good and the beds are very comfortable. I will come back and stay there.
Stayed 2 nights in Jul 2024

8/10 Good

Richard

Travelled with pets
Liked: Cleanliness, staff & service
Staff was pleasant and helpful. Breakfast options were good and cleanliness of hotel great. Comfortable beds and linens. Liked that it was dog friendly. Disappointing that there was no useful outdoor space. Also advertised as having pool and restaurant which was one of my main reasons for picking hotel. Neither availability. Although I’m a Hilton fan, I would have chosen another hotel had I know there was no pool. These that change should be verified on sites booking for hotels and info correct.
Stayed 3 nights in Jul 2024

2/10 Terrible

Virginia

Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024